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Thai Airways

Travelers gain supreme control. The app cuts through the usual booking hassle, making every journey smoother.

Key Figures

Downloads

2.5M+

User Rating

3.6/5

Total Ratings

3.1K

Publisher

Thai Airways International Public Company Limited

An analysis of essential functionalities enhancing the modern traveler's journey.

Thai Airways Mobile Application: Key Features Evaluation

Comprehensive Flight Booking & Management

It allows users to easily book flights, manage existing reservations, select seats and meals, and make special service requests, including flexible payment options like cash + miles.

Convenient Online Check-in & Boarding Pass

It allows users to check in up to 24 hours before departure and download their boarding passes directly to their device, streamlining the pre-flight process and improving efficiency.

Real-time Travel Notifications

This tool keeps travelers informed with timely updates on flight status, booking changes, and promotional offers, ensuring they stay informed and prepared throughout their journey.

Dedicated Customer Support

The app provides various avenues for help and assistance, including dedicated customer service features and a virtual assistant, ensuring users can get support whenever needed.

Personalized Trip Dashboard

The app features a new home screen that displays upcoming trips, check-in countdowns, and personalized promotions, offering a clear overview and relevant information at a glance.

Integrated Loyalty Program Management

The app provides seamless access to Royal Orchid Plus membership status, allowing users to earn, spend, and manage their miles directly within the application, enhancing the personalized experience for loyalty members.

Secure Biometric Authentication

It provides secure and convenient access to personal information, bookings, and loyalty program details through biometric sign-in, enhancing user privacy and efficiency.

Integrated Travel Services Booking

The app enables users to book additional travel services such as car rentals, hotel accommodations, and travel insurance, offering a comprehensive solution for trip planning (available in select markets).

FAQ

Frequently Asked Questions

Everything you need to know about Thai Airways

How can I book flights using the Thai Airways app?

Yes, the Thai Airways app allows intuitive flight booking for various trips. Users can select round trip, one way, or multi-city options directly within the app interface.

Can I pay with miles for flights in the Thai Airways app?

Yes, the Thai Airways app supports payment using a cash + miles combination for flight bookings. This feature enhances flexibility for travelers managing their Royal Orchid Plus miles.

Does the Thai Airways app allow mobile check-in and boarding pass download?

Yes, the Thai Airways app enables check-in as early as 24 hours prior to departure. Users can also download their boarding pass directly to their device or add it to Apple Wallet.

What trip management features does the Thai Airways app offer?

The Thai Airways app offers simple management of bookings, seat selection, meal preferences, and special service requests. Users can track and modify their trips, and access past trip details.

Does the Thai Airways app provide real-time flight notifications?

Yes, the Thai Airways app provides real-time notifications for flight status, booking changes, fare deals, and promotions. This keeps travelers informed about their journey.

Can I manage my Royal Orchid Plus membership in the Thai Airways app?

Yes, the Thai Airways app allows users to earn and spend Royal Orchid Plus miles. The home screen displays membership status, and a dedicated section shows remaining miles and membership details.

Is biometric sign-in available for the Thai Airways app?

Yes, the Thai Airways app offers biometric sign-in for secure and convenient access. This feature protects bookings, past trips, and Royal Orchid Plus membership information.

Can I book hotels or car rentals through the Thai Airways app?

Yes, the Thai Airways app allows users to book a car, a hotel, travel insurance, and other services. This ensures a seamless travel experience for applicable markets.

Does the Thai Airways app offer access to inflight entertainment?

Yes, the Thai Airways app provides access to onboard magazines and allows users to preview inflight entertainment directly from the app before their flight.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

Discover the all-new THAI mobile app experience. Effortlessly explore deals and promotions, book flights, manage your check-in and reservation and earn and spend Royal Orchid Plus miles. With the new design, we will regularly enhance the app with new features to deliver the Smooth as Silk experience our travellers expect. In this first release we are starting with: * A new home screen showing your upcoming trips, a count-down to your check-in, promotions and fare deals and your Royal Orchid Plus membership status. * Intuitive flight booking for your next vacation, business trip or short getaway and now you can pay with cash + miles too! * Simple management of your booking, seat and meal selection and the ability to book special service requests with ease. * Real-time notifications for flight status, booking changes, fare deals, promotions and more. * Book a car, a hotel, travel insurance and other services to ensure your trip is a seamless experience (applicable for select markets). * Check-in as early as 24 hours prior to departure and download your boarding pass. * Access onboard magazines and preview inflight entertainment, all from the app. * Biometric sign-in to ensure secure and convenient access to your bookings, past trips and Royal Orchid Plus membership information. * Help and assistance whenever you need it, through our dedicated customer service features and virtual assistant. Welcome onboard and experience the Royal Orchid Service