The North Face

The North Face

Download on App Store
Logo of The North Face

The North Face: Unlock Rewards for Every Adventure

Join the XPLR Pass to earn points on gear and National Park visits. Get exclusive access to limited-edition collections and personalized recommendations tailored to your journey.

Publisher

V.F. Corporation

Category

Shopping

Downloads

2M+

User Rating

4.7/5

Total Ratings

32K+

Locales

3

Explore the Experience

Discover the interface used by 2M+ users.

A woman wearing technical winter apparel in the snow with the text The cold can't stop you

A woman wearing technical winter apparel in the snow with the text The cold can't stop you

The North Face mobile app interface showing best selling women's parkas with product details and prices

The North Face mobile app interface showing best selling women's parkas with product details and prices

The North Face app screen showing XPLR Pass loyalty points and reward progress

The North Face app screen showing XPLR Pass loyalty points and reward progress

The North Face app interface displaying XPLR Pass loyalty rewards and coupons

The North Face app interface displaying XPLR Pass loyalty rewards and coupons

The North Face app shopping cart screen showing gear added for purchase and a save for later option.

The North Face app shopping cart screen showing gear added for purchase and a save for later option.

The North Face app in-store barcode scanner feature for product reviews and information

The North Face app in-store barcode scanner feature for product reviews and information

Gear Up for Your Next Great Adventure

The tools that make this app stand out, trusted by 2M+ users.

🏔️

Earn Points for Exploring

Get rewarded for your active lifestyle. Earn points for visiting National Parks, shopping sustainably with reusable bags, and checking in at our retail stores.

Exclusive Drops & Early Access

Stay ahead of the crowd. Get instant notifications for limited-edition collaborations and member-only field testing opportunities for the latest gear.

🔍

Your Digital Shopping Companion

Enhance your in-store experience. Scan barcodes to instantly unlock reviews and alternate sizes, and manage your $10 reward vouchers right from your phone.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The North Face app faces widespread criticism due to numerous technical issues including frequent freezing, crashes, constant page refreshes, and slow performance that make it nearly unusable for many. Users consistently report difficulties with payment processing, address entry, and applying promo codes during checkout, often exacerbated by persistent "Are you a bot?" verification prompts and login problems. While the quality and design of North Face products are highly praised, the app's poor functionality often forces customers to abandon purchases or use the website instead.

Common Themes

App Performance & Stability(18)
Purchase & Checkout Issues(9)
Login & Account Management(5)
Ease of Use (App)(5)
Bot Verification Prompts(4)
Promo Code & Discount Issues(4)
Product Quality (Physical Items)(3)

About the app

Everything you need to know about The North Face.

Description

The North Face® app allows XPLR Pass members to get the most from their membership, making it easier to access rewards, earn points as you explore, shop for gear and more. XPLR Pass account access. • Quickly access your rewards, point balance, activity history and account details. • Not an XPLR Pass member? Join our free loyalty program, XPLR Pass, and get access to exclusive gear, members-only product field testing, points on every purchase and more. Earn. • Spend $1, get 1 point. It’s that easy. Plus, find more ways to earn as you explore. • Download The North Face iOS app and earn 10 points today. • Use our iOS mobile app to check in at National Parks and Monuments and The North Face stores and outlets and earn 5 points. • Refer a Friend using your personal link found in app and your member dashboard within your account and earn 25 points. • Bring your own reusable bag when you shop in stores and earn 10 points. Get rewards. • Every $100 spent (100 points earned) gets you a $10 reward toward gear for your next adventure. • Access your cash-back reward card issued March, June and October for qualifying members. Gear up. • Get notified about early and exclusive access to limited-edition collections and collaborations. • Scan product barcodes in stores to quickly access product details, reviews, other colors, additional sizes and more. • View personalized gear and product recommendations.

Latest Version

12.10.3

Size

150.9 MB

First Released

May 31, 2012

Join XPLR Pass and Gear Up for Your Next Adventure

Download the app today to claim 10 instant points, unlock exclusive access to limited drops, and start earning rewards for exploring the outdoors.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about The North Face

What is The North Face app?

The North Face app provides XPLR Pass members with access to rewards, point tracking, and exclusive gear shopping. It also allows in-store product scanning for detailed information.

How do XPLR Pass members earn points in The North Face app?

XPLR Pass members earn 1 point per $1 spent. Additional points come from downloading the app, checking in at locations, referring friends, and using reusable bags in-store.

How do I get rewards with The North Face XPLR Pass?

XPLR Pass members receive a $10 reward for every 100 points earned. Cash-back reward cards are issued quarterly in March, June, and October for qualifying members.

Can I scan products with The North Face app in-store?

Yes, The North Face app features a barcode scanner. Users can scan products in-store to access details, reviews, available colors, and sizes directly within the app.

Is the XPLR Pass loyalty program free to join through The North Face app?

Yes, the XPLR Pass is a free loyalty program available through The North Face app. Members gain access to exclusive gear and earn points on purchases.

Does The North Face app offer personalized product recommendations?

Yes, The North Face app provides personalized gear and product recommendations. This feature helps users discover items tailored to their past interactions and preferences.

Do XPLR Pass members receive free shipping in The North Face app?

Yes, XPLR Pass members enjoy free shipping on purchases made through The North Face app. This benefit is automatically applied in the shopping cart.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute