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天虹官方APP

No more lines. The app delivers a frictionless existence for the modern shopper.

Shopping & Deals ›Services ›

Key Figures

Downloads

2.5M+

User Rating

3.1/5

Total Ratings

3.1K

Publisher

Rainbow Department Store Co., Ltd.

An evaluation of key features designed for the modern, digitally-savvy consumer.

Tianhong APP: Core Capabilities & User Impact

Tianhong Home Delivery

It offers convenient home delivery services for supermarket goods, allowing users to shop from home and receive their items quickly, saving time and effort.

Lifestyle Services Hub

The app consolidates various daily services, including laundry, home appliance cleaning, movie ticket purchasing, and parcel collection, providing a comprehensive solution for busy lifestyles.

Mobile Quick Checkout

This feature enables users to scan products as they shop in-store and complete payment directly through their phone, eliminating the need to queue at traditional checkouts.

Express Returns

The app provides an expedited return process for in-store purchases, including courier pickup and rapid refunds for eligible premium members, enhancing convenience and customer satisfaction.

Global Sourcing & Quality Goods

It curates and offers a selection of high-quality international products, providing access to a broader range of premium goods for discerning shoppers.

Integrated Member Points Management

This tool allows members to effectively manage their loyalty points, which can be utilized for parking fees, redeeming exclusive products, or as direct payment for purchases.

Smart Parking Payment

The app facilitates seamless payment for parking at Tianhong locations, removing the need for physical tickets or cash and often includes exclusive discounts for members.

Digital Counter & Omnichannel Shopping

It extends the in-store brand counter experience online, enabling users to check inventory, find out-of-stock items, and order products that are not readily available in physical stores.

Digital Shopping Card Management

This feature allows users to bind their Tianhong shopping cards to the app, enabling QR code payments, real-time balance checks, and transaction history access without carrying a physical card.

Receipt Scan for Loyalty Points

The app enables customers to earn loyalty points by simply scanning their physical receipts from in-store purchases, which are then credited to their account for future use.

FAQ

Frequently Asked Questions

Everything you need to know about 天虹官方APP

What is 天虹APP (Tianhong APP)?

天虹APP is an innovative application developed by 天虹数科商业股份有限公司, integrating consumption and various services to provide users with a new shopping experience.

Can I pay for parking with 天虹APP?

Yes, 天虹APP allows users to pay for parking via their mobile phone, eliminating the need for physical cards or cash. 天虹 members also receive exclusive discounts on parking fees.

Does 天虹APP offer home delivery for groceries?

Yes, 天虹APP provides a "天虹到家" (Tianhong Home Delivery) service for supermarket items, offering fast and convenient delivery directly to your home. Deliveries can be as fast as 30 minutes.

How can I earn points with 天虹APP?

Users can earn points by scanning receipts from merchant purchases using the "拍小票积分" feature. After verification, points are credited to the user's APP account.

What can I do with the points I earn on 天虹APP?

Points earned through 天虹APP can be used for parking payments, redeeming goods, or making offline payments.

Can I use my 天虹 shopping card with the 天虹APP?

Yes, users can bind their 天虹 shopping card to the APP. This allows for payment via QR code in supermarkets, department stores, and convenience stores, and users can check card balance and transaction details.

Does 天虹APP support product returns?

Yes, 天虹APP offers an "极速退" (Express Returns) service. Users can initiate returns for in-store purchases online, with courier pickup and instant refunds for gold/platinum card members.

Can I find international products on 天虹APP?

Yes, 天虹APP features an "海外购" (Overseas Shopping) section, offering a selection of high-quality international products.

What are the unique shopping features of 天虹APP's "数字化专柜"?

The "数字化专柜" (Digital Counter) extends department store counters online, allowing users to find branded products, including specific sizes or items not available in physical stores.

What kind of lifestyle services does 天虹APP provide?

天虹APP integrates various lifestyle services such as laundry, home appliance cleaning, movie ticket purchases, and package collection.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

天虹APP是天虹数科商业股份有限公司为顾客量身打造的一款创新型APP，融消费和服务于一体，为大家带来全新的购物体验。凭借不断的创新和长久以来对品质的不懈追求，天虹连续多年荣获CCFA零售创新大奖、2017-2018年度电子商务示范企业、2019年荣获中国电子商务年度评选“年度转型企业”称号。天虹APP团队也于2017年荣获中国零售创新团队大奖。 --这样购物才够酷-- 【手机快速买单】超市买单不排队？这种黑科技在天虹你就可以体验到啦！使用天虹APP边逛边扫码，一键核验，就是这么酷炫~是时候换种姿势买单啦~ 【天虹到家】没空逛超市？天虹超市直达到家，快捷方便，谁说在家不能逛超市？【停车缴费】进出天虹停车场，无需取卡，无需备零钱，手机一键缴费，天虹会员还有专属优惠呦~ 【购物卡付款】绑定天虹购物卡，在超市百货便利店买单直接出示付款二维码支付，再也不用携带购物卡。还能实时掌握购物卡余额，个人积分，交易明细情况等，购物更轻松。【拍小票积分】用户在商户消费后，使用天虹APP的拍小票积分功能，将小票完成拍摄并快速上传，审核通过后积分返还至用户APP账户，可用于天虹购物、停车抵扣现金、积分商城等。 --甄选品质有保障-- 【海外购】我们严把质量关，精挑细选丰富的品质好物，全世界的美好生活从这里开始。【数字化专柜】与品牌商联手打造全渠道专柜，将百货专柜延展到线上，在门店挑不到喜欢的？喜欢的鞋子却断码？调货太麻烦？试试数字化专柜，这才是真正的专柜同款。 --一站式服务体验-- 【生活】洗衣、洗家电、买电影票、代收快递......一个APP就能搞定~\(≧▽≦)/~，你只需负责貌美如花就好啦。【积分】会员积分可以进行停车缴费，兑换商品，还能直接进行线下买单支付，小积分大用途。 --售后服务有保障-- 【极速退】实体门店购物线上就能退，快递上门取件，金卡铂金卡限额内极速退，退货发出，退款即到。使用中如果有任何问题，以下方式联系我们：官方微博：天虹官方APP 官方微信：天虹（rainbow-cn）客服电话：4008-295-295 客服小天时时在你身边！