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天猫养车 - 一站式汽车养护连锁品牌

Q: Does 天猫养车 (Tmall Auto Care) support new energy vehicles?

Yes, 天猫养车 (Tmall Auto Care) features an "新能源 专属首页" (New Energy Exclusive Homepage) offering customized services specifically for new energy vehicles.

No more guesswork. This app arms car owners with total oversight and control over vehicle care, from booking to real-time service tracking.

Key Figures

Downloads

2.5M+

User Rating

3.9/5

Total Ratings

963

Publisher

Hangzhou Meili Information Technology Company Limited

An evaluation of its primary functionalities for vehicle owners.

Key Features of 天猫养车 App

AI-Powered Live Service Monitoring

The app provides real-time AI-powered live streams of vehicle service progress, allowing users to monitor repairs and maintenance remotely. This tool also features 30-day recording retention for playback, enhancing transparency and peace of mind by eliminating the need to physically wait at the service center.

Smart Maintenance Planning & Transparency

This tool leverages a smart system with original factory maintenance data for 98% of mainstream vehicle models, offering precise, tailored maintenance plans. It allows users to view transparent details on materials and labor costs, receive real-time service progress updates, and access comprehensive service reports, ensuring informed decisions and preventing over-servicing.

Online Appointment Scheduling & Queue Management

The app allows users to book service appointments and select specific times and stores online, significantly reducing waiting times upon arrival. It features in-app queue status updates after check-in, preventing cuts and ensuring an orderly service experience.

Proactive Vehicle Health Monitoring

It intelligently alerts users to potential vehicle issues and offers solutions based on 40 detailed vehicle condition data points and original factory maintenance standards. This feature helps prevent over-maintenance and eliminates the need to consult physical manuals.

Comprehensive Automotive Service Booking

The app provides access to a wide network of over 2000 天猫养车 stores nationwide, offering a broad spectrum of services including repair, maintenance, car washing, detailing, tire services, battery jump-starts, at-home battery installation, modifications, film application, and body/paint work, all through a standardized and transparent booking system.

New User Welcome Package

It offers a valuable welcome package of coupons worth 380 RMB for new users upon download and registration, with individual discounts up to 100 RMB, providing immediate cost savings on initial services.

FAQ

Frequently Asked Questions

Everything you need to know about 天猫养车 - 一站式汽车养护连锁品牌

What services does 天猫养车 (Tmall Auto Care) provide?

天猫养车 (Tmall Auto Care) offers repair, maintenance, car wash, detailing, tires, jump starts, home battery installation, modification, film application, and sheet metal painting services.

Does 天猫养车 (Tmall Auto Care) offer promotions for new users?

Yes, new users of 天猫养车 (Tmall Auto Care) receive a 380 yuan coupon package upon registration, with a maximum discount of 100 yuan on a single item.

How does the AI live stream feature work in 天猫养车 (Tmall Auto Care)?

天猫养车 (Tmall Auto Care)'s AI live stream utilizes AI algorithms to identify service progress. Car owners can view the live process in the app, and replays are available for 30 days.

Can I book services in advance with 天猫养车 (Tmall Auto Care)?

Yes, 天猫养车 (Tmall Auto Care) allows users to book service appointments online, selecting their preferred store and time to reduce waiting. Users can track queue progress in the app.

How does 天猫养车 (Tmall Auto Care) recommend maintenance plans?

天猫养车 (Tmall Auto Care)'s smart system uses original factory maintenance data for 98% of mainstream car models to recommend precise maintenance plans. Material and labor costs are transparent.

Does 天猫养车 (Tmall Auto Care) provide home installation for car batteries?

Yes, 天猫养车 (Tmall Auto Care) offers home installation services for car batteries, with delivery and installation possible in as fast as 28 minutes.

What is the "AI车管家" (AI Car Butler) feature in 天猫养车 (Tmall Auto Care)?

The "AI车管家" (AI Car Butler) in 天猫养车 (Tmall Auto Care) provides professional service consultations and fault diagnosis, powered by DeepSeek and Tongyi Qianwen AI models.

How many 天猫养车 (Tmall Auto Care) stores are located nationwide?

There are over 2000 天猫养车 (Tmall Auto Care) stores nationwide, offering standardized, transparent, and guaranteed services.

Does 天猫养车 (Tmall Auto Care) help prevent over-maintenance?

Yes, 天猫养车 (Tmall Auto Care) prevents over-maintenance by intelligently alerting users about vehicle hidden dangers and solutions based on 40 car condition data points.

Does 天猫养车 (Tmall Auto Care) support new energy vehicles?

Yes, 天猫养车 (Tmall Auto Care) features an "新能源专属首页" (New Energy Exclusive Homepage) offering customized services specifically for new energy vehicles.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

天猫养车 - 一站式汽车养护连锁品牌 - The app provides a comprehensive membership card with discount percentages on services like car washes and coupon packages, ensuring users unlock significant savings and a range of exclusive benefits. — The app provides a comprehensive membership card with discount percentages on services like car washes and coupon packages, ensuring users unlock significant savings and a range of exclusive benefits.
Exclusive Member Perks

天猫养车 - 一站式汽车养护连锁品牌 - The app provides an attractive welcome voucher package for new users, prominently displaying a substantial discount total and a detailed breakdown of specific discount coupons for various car care services. — The app provides an attractive welcome voucher package for new users, prominently displaying a substantial discount total and a detailed breakdown of specific discount coupons for various car care services.
Exclusive Welcome Rewards

Description

目前全国已有2000多家天猫养车门店，以标准、透明、有保障的理念为逾千万车主提供维修、保养、洗车、美容、轮胎、搭电、上门安装电瓶、改装、贴膜、钣金喷漆等服务。【新人红包】新用户下载注册可领380元超值券包，单项最高可减100元！【AI直播】天猫养车全新AI直播功能，搭载阿里云和达摩院AI算法，精准识别施工进度，车主可以随时在APP查看施工过程，不必亲自守在车前；AI直播录像保留30天，服务完成后也能查看回放视频。【预约排队】 APP在线下单后即可预约服务门店和服务时间，预约到店可减少等待时间。到店后扫码签到，可在APP查看排队进度，不必担心被插队。【智慧养车】天猫养车智慧系统掌握98%主流车型的原厂保养数据，精准推荐适配保养方案，使用材料和项目工时透明；服务进度实时提醒，服务明细一目了然，服务报告随时查看。根据40项车况明细数据及原厂保养标准，智能提醒车辆隐患及解决方案，不用再翻保养手册，不必担心过度保养。