Skip the airport lines and reclaim your GST with ease. Effortlessly lodge your claims, generate a priority QR code, and enjoy a seamless departure from Australia.
Publisher
Category
TravelDownloads
1M+User Rating
Total Ratings
400Locales
2Discover the interface used by 1M+ users.
The tools that make this app stand out, trusted by 1M+ users.
Access dedicated TRS lanes at major Australian airports for faster processing, so you can spend more time in the lounge and less time in line.
Log your purchases as you shop throughout your trip. The app stores everything in a single QR code—no manual forms or bulky paperwork required.
Get your 10% GST back on luxury goods, electronics, and fashion. It’s the smartest way to reward your high-end Australian shopping experience.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives highly mixed feedback, with a significant number of users reporting persistent crashing issues, particularly on iPhone 11 running iOS 13.3, and difficulties with invoice data input like adding cents or saving multiple items. Many positive reviews, however, praise the app's improved stability, user-friendliness, and its efficiency in facilitating quick refunds, often within minutes or hours. Despite these improvements, some users note that airport staff occasionally disregard the app's QR codes, and the absence of dedicated queues for app users can negate its intended time-saving benefits, leading to frustration.
Common Themes
Everything you need to know about Tourist Refund Scheme.
Description
Latest Version
2.0.5
Size
8.8 MB
First Released
Oct 16, 2014
Everything you need to know about Tourist Refund Scheme
The Tourist Refund Scheme (TRS) app from the Department of Home Affairs allows users to pre-enter information for an Australian TRS claim. It generates a QR code to present at the TRS counter when departing Australia.
The Tourist Refund Scheme (TRS) app allows you to enter claim details, which are then saved to your device and stored in a QR code. You must present this QR code to an officer at the TRS counter upon departure from Australia.
Yes, using the Tourist Refund Scheme (TRS) app to pre-enter claim details makes processing faster at the TRS counter. It also provides access to a dedicated queue upon departure from Australia.
No, you can only enter information in English within the Tourist Refund Scheme (TRS) app. The app is designed for English language input only.
No, the Tourist Refund Scheme (TRS) app does not lodge or finalise your claim. It only prepares your information, which you must present via a QR code at the TRS counter.
To make a claim, you must complete "My Travel Details," "My Invoices," and "My Payment Details" sections. Subsequently, you review the claim and generate "My QR Code."
Yes, the Tourist Refund Scheme (TRS) app saves your entered information to your mobile device. This feature allows you to edit your claim over multiple sessions before finalization.
Yes, all fields within the Tourist Refund Scheme (TRS) app are mandatory for completing your claim, unless they are specifically marked otherwise.
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