ЦОН

ЦОН

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Logo of ЦОН

ЦОН: Your Digital Connection to Kazakhstan Government Services

Skip the international travel and manage your official affairs from anywhere in the world. Connect with specialists via video call, book appointments, and access essential government services directly from your smartphone.

Publisher

GOSUDARSTVENNAYA KORPORATSIYA PRAVITELSTVO DLYA GRAZHDAN, NEKOMMERCHESKOE AKTSIONERNOE OBSHCHESTVO

Category

Productivity

Downloads

972K+

User Rating

1.7/5

Total Ratings

1K+

Locales

1

Your Mobile Office

Discover the interface used by 972K+ users.

Main interface of the TSON mobile app for Kazakhstan government services featuring queue booking and car-related legal documents

Main interface of the TSON mobile app for Kazakhstan government services featuring queue booking and car-related legal documents

Smartphone screen showing the car sale registration feature in the TSON mobile app.

Smartphone screen showing the car sale registration feature in the TSON mobile app.

Smartphone screen showing the TSON app process for issuing a power of attorney online in Kazakhstan.

Smartphone screen showing the TSON app process for issuing a power of attorney online in Kazakhstan.

A mobile phone screen showcasing the Video TSON feature for remote government consultations and document processing in Kazakhstan.

A mobile phone screen showcasing the Video TSON feature for remote government consultations and document processing in Kazakhstan.

Mobile app interface showing the status of a driver license application including theoretical and practical exam results

Mobile app interface showing the status of a driver license application including theoretical and practical exam results

Government Services Without Borders

The tools that make this app stand out, trusted by 972K+ users.

📹

Instant Video Consultations

Save thousands on travel and embassy visits. Verify your identity and process official documents through a secure video call with a service specialist.

🎟️

Skip the Wait in Kazakhstan

Planning a visit home? Secure your spot at any Service Center (ЦОН) and get your digital queue ticket in seconds via QR code before you land.

ℹ️

Expert Knowledge Hub

Stay informed on the latest legal requirements and social benefits with a dedicated 'Guide' section designed for the needs of the diaspora.

Review Analysis

Insights from user reviews.

Sentiment Score

14%
Negative

Summary

This mobile application receives predominantly negative feedback, with users frequently reporting critical issues regarding its core functionality. Many reviews highlight persistent problems such as the app not working, frequent bugs, crashes, and server errors that prevent access to services. Key features like booking for theory and driving exams, registration, and login via SMS or Face ID are often reported as broken or unreliable, leading to considerable user frustration and wasted time. While some users appreciate the app's potential for convenience and speed, these positive aspects are largely overshadowed by widespread technical failures across essential services, including car history reports and general service accessibility.

Common Themes

App Usability(2)
Performance & Stability(2)
App Design & Clarity(2)
Service Accessibility & Reliability(1)
Car History Report Service(1)

About the app

Everything you need to know about ЦОН.

Description

Мобильное приложение «ЦОН» предназначено для самостоятельного получения гражданами государственных услуг путем совершения видеозвонка. Дополнительно с помощью мобильного приложения «ЦОН» гражданин может забронировать свое посещение Центра обслуживания населения и моментально получить талон электронной очереди, отсканировав QR-код. Для удобства граждан в мобильном приложении реализована функция поиска ближайшего Центра обслуживания населения согласно местонахождению клиента, собраны ответы на часто задаваемые вопросы в разделе «Гид», предоставлены ссылки на официальные аккаунты Госкорпорации в социальных сетях и опубликованы новости Госкорпорации.

Latest Version

0.32.0

Size

119.7 MB

First Released

Dec 22, 2021

Manage Your Kazakhstani Documents Without the Transatlantic Flight

Join nearly 1 million users today. Skip the embassy lines and access essential government services via video call from anywhere in the USA.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ЦОН

What is the main purpose of the ЦОН mobile app?

The ЦОН mobile app enables citizens to obtain public services independently via video call. It also facilitates booking visits to Public Service Centers and acquiring electronic queue tickets by scanning a QR code.

Can users book a queue ticket at a Public Service Center using the ЦОН app?

Yes, the ЦОН app allows users to book visits to Public Service Centers. It also provides instant electronic queue tickets by scanning a QR code through the "Талон на очередь в ЦОН" feature.

How does the "ВидеоЦОН" feature work in the ЦОН app?

The "ВидеоЦОН" feature connects users with a ЦОН operator via video call within the app. Users order services and receive documents via chat or at a ЦОН branch, saving time.

What are the costs and duration for a car sale agreement using the ЦОН app?

Processing a used car sale agreement in the ЦОН app costs 1500 ₸. The estimated duration for the entire online procedure is 15 minutes, with the final contract available in PDF.

Can a power of attorney be completed fully online with the ЦОН app?

Yes, the ЦОН app allows users to fully complete and receive a power of attorney online. This service costs 500 ₸ and takes 5 minutes, eliminating the need to visit a ЦОН.

Does the ЦОН app assist with obtaining a driver's license?

Yes, the ЦОН app supports the initial receipt of a driver's license. It allows users to track theoretical exam status, practical exam scheduling, and dispensary registration.

Where can users find support and FAQs in the ЦОН app?

The ЦОН app includes a dedicated "Гид" (Guide) section. This section provides comprehensive answers to frequently asked questions, serving as a primary support resource for users.

Does ЦОН app offer location-based services for finding centers?

Yes, the ЦОН app includes a feature to locate the nearest Public Service Center. It uses the user's current location to provide relevant addresses for convenience.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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