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تواصل - وزارة التعليم

Finally, direct access. This app puts the Ministry of Education in your pocket, making your voice heard directly.

Government & Public Services ›

Key Figures

Downloads

1M+

User Rating

2.7/5

Total Ratings

234

Publisher

Saudi Ministry of Education

Evaluating Key Features for Stakeholder Engagement and Digital Communication Efficiency

Analytical Overview: Tawasul - Ministry of Education

Direct Ministerial Access

The app provides a direct and accessible channel for all stakeholders, including students, parents, teachers, and administrative staff, to communicate with the Minister and various Ministry officials, fostering top-down and bottom-up engagement.

Electronic Submission Tracking

It allows users to track the real-time status of their submitted inquiries, suggestions, or complaints, ensuring transparency and accountability throughout the communication process for all beneficiaries.

Comprehensive Notification System

This tool features a robust notification system that keeps users informed via electronic services, email, and mobile messages, ensuring timely updates on the progress of their interactions with the Ministry.

Centralized Engagement Platform

The app serves as a unified digital platform, streamlining communication with various departments and officials within the Ministry of Education, thereby simplifying interaction for all educational stakeholders.

Feedback & Suggestions Submission

It enables users to submit proposals, offer advice, and provide feedback directly to the Ministry, empowering all stakeholders to contribute to the continuous improvement of the education system.

Inquiry Management

The app facilitates the submission and management of inquiries, providing a structured and efficient way for users to seek information and clarification from the Ministry of Education.

FAQ

Frequently Asked Questions

Everything you need to know about تواصل - وزارة التعليم

What is the Tawasul - Ministry of Education app?

تواصل - وزارة التعليم is an electronic service for communicating with the Minister and ministry officials. It enables users to submit suggestions, inquiries, or opinions to various sectors effectively.

Can users submit suggestions or inquiries through the Tawasul app?

Yes, the Tawasul app allows users to submit suggestions, inquiries, or provide opinions. It ensures these reach the relevant ministry officials and sectors through an effective electronic system.

Does the Tawasul app offer electronic tracking for submissions?

Yes, the Tawasul app enables all beneficiaries to electronically track their participation and submissions. This feature ensures transparency and provides updates on their requests.

What types of reports can users submit using the Tawasul app?

Users submit various reports through the Tawasul app, including administrative reports, technical reports, suggestions, inquiries, consultations, complaints, evaluations, and meeting requests.

Does Tawasul support communication for different education levels?

Yes, the Tawasul app supports communication for both university education ("تعليم جامعي") and general education ("تعليم عام"). Users select their relevant educational level within the app.

How does the Tawasul app notify users about their submissions?

The Tawasul app supports a notification system through electronic services, email, and mobile SMS messages. This system keeps users informed about the status of their participation.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

This introductory screen welcomes users, clearly displaying the Ministry of Education branding and the app's official logo.

App Launch Experience

تواصل - وزارة التعليم - Users can easily navigate a comprehensive array of communication options, from submitting administrative reports to logging detailed inquiries. — Users can easily navigate a comprehensive array of communication options, from submitting administrative reports to logging detailed inquiries.
Diverse Service Options

تواصل - وزارة التعليم - The app efficiently directs users by allowing them to select between general education and university-specific communication channels. — The app efficiently directs users by allowing them to select between general education and university-specific communication channels.
Tailored User Pathways

تواصل - وزارة التعليم - Users can track the status of their submitted tickets, viewing details such as the ticket number and its current resolution status. — Users can track the status of their submitted tickets, viewing details such as the ticket number and its current resolution status.
Efficient Ticket Management

Description

خدمة تواصل ترحب بكم وبتواصلكم الالكتروني، هذه الخدمة تعد آلية ميسرة للتواصل مع معالي الوزير ومسؤولي الوزارة وكافة قطاعاتها. وتُمكّن هذه الخدمة من طرح المقترحات أو الاستفسارات، أو إبداء الرأي المشورة؛ بما يضمن وصولها من خلال نظام إلكتروني فعّال، ومدعوم بنظام إشعار عبر الخدمات الالكترونية والبريد الالكتروني ورسائل الجوال. كما تمكّن الخدمة الإلكترونية كافة المستفيدين من تتبع مشاركاتهم الكترونيا