WASH-Connect: The Smarter, Cashless Way to Do Laundry

Yes, WASH-Connect is a mobile payment app designed for smart laundry rooms. It enables users to pay for laundry, check machine availability, and receive notifications when laundry cycles are complete.

Yes, you pay using the WASH-Connect app. Set up an account, add funds with your credit/debit card, then find the desired machine and tap pay. You can enter the machine number or scan a QR code.

Yes, the WASH-Connect app allows users to check machine availability and see which machines are in use. It also provides real-time notifications when your laundry completes.

No, mobile payment through the WASH-Connect app is only available for WASH-Connect enabled machines. The app specifically states this limitation.

WASH-Connect offers in-app support for machine service requests, app not working, and refund requests. Users can also email mobilesupport@washlaundry.com for assistance.

Yes, the WASH-Connect app includes a "Tips, Tricks and Laundry Hacks" section. This resource provides information on best practices, stain removal, machine troubleshooting, and laundry symbols.

Yes, you must be physically present in the laundry room to start a machine using the WASH-Connect app. You can start a machine by entering its number or scanning its QR code.

Yes, you add funds within the WASH-Connect app. After setting up your account, use your credit or debit card to load money into your balance for laundry payments.