Zendesk Chat
Zendesk Chat
Download on App Store

This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.

Logo of Zendesk Chat
Download on App Store

Zendesk Chat

Join 200,000+ businesses using the live chat app that makes customers 3x more likely to purchase. Stay responsive with real-time visitor tracking and manage every conversation from your pocket.

Key Figures

Downloads

154K+

User Rating

4.4/5

Total Ratings

2K+

Publisher

Zendesk, Inc.

Category

Business

Locales

32

Latest Version

1.21.0

Size

48.7 MB

First Released

Aug 7, 2012
Features

Close More Deals and Support Customers on the Go

Bring the power of your Zendesk dashboard to your pocket. Engage visitors in real-time, increase your sales conversion by 3x, and provide elite customer service from anywhere.

Instant Engagement

Never miss a high-value lead with real-time push notifications that alert you the moment a visitor lands on your website.

Data-Driven Sales

See exactly which pages your visitors are browsing and their chat history to provide personalized recommendations that drive more purchases.

FAQ

Frequently Asked Questions

Everything you need to know about Zendesk Chat

How does Zendesk Chat assist in managing customer conversations?

Zendesk Chat enables users to manage, monitor, and reply to visitor conversations from anywhere. It provides recent page visit history and past chat records for comprehensive customer support.

Can I see who is currently browsing my website with Zendesk Chat?

Yes, Zendesk Chat provides real-time visibility of visitors on your website. This feature allows agents to proactively engage with new leads as they browse.

Does Zendesk Chat include features for quick responses?

Yes, Zendesk Chat integrates a shortcuts feature. This improves agent response time by allowing predefined answers to common questions, reducing manual typing.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Zendesk Chat - Zendesk Chat app showing real-time website visitors on a mobile screen

Zendesk Chat app showing real-time website visitors on a mobile screen

Zendesk Chat - Zendesk Chat mobile app displaying a live customer support conversation on a smartphone with a positive rating.

Zendesk Chat mobile app displaying a live customer support conversation on a smartphone with a positive rating.

Zendesk Chat - Zendesk Chat app interface displaying the use of canned shortcuts to answer a customer query about product warranty on a smartphone.

Zendesk Chat app interface displaying the use of canned shortcuts to answer a customer query about product warranty on a smartphone.

Zendesk Chat - Zendesk Chat app interface displaying a customer profile with contact info and interaction history

Zendesk Chat app interface displaying a customer profile with contact info and interaction history

Description

Zendesk Chat is the live chat software trusted and loved by enterprises and small business worldwide. The iPhone & iPad app provides many of the great features available on the web dashboard. Customers are 3 times more likely to make a purchase when you reach out with a chat. Join over 200,000 websites already using Zendesk Chat to better support their customers through the live chat app. Benefits of using the app: - Manage, monitor, and reply to visitor conversations from anywhere - Provide better live customer support with the ability to see the recent pages visited on your website and the past chat history of the visitor - See who's online on your website in real-time and engage with new leads on your website - Never miss a chat message from a customer and be notified when a visitor is on your website with full push notification support - Encourage better agent collaboration on the go with agent-to-agent chats - Improve agent response time and reduce typing time with the shortcuts feature - Easily switch between our online web dashboard and the mobile apps while continuing the conversations from where you left off - On the iPad, continue chatting with a customer while using another application with full support for multi-tasking with Slide Over and Split View Learn more about Zendesk Chat (formerly Zopim) and create a free account here:https://www.zendesk.com/chat/

Download

Download on App Store

This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.