中国人保-客户必备一站式保险服务

中国人保-客户必备一站式保险服务

Download on App Store
Logo of 中国人保-客户必备一站式保险服务

中国人保 - 您的跨境资产管理与家庭健康守护平台

专为身在海外的您设计。一站式管理国内房产车险,并为远方父母提供预约挂号与健康绿通。无论身在何处,理赔、续期、投资一键通达,让关爱跨越重洋,守护时刻在线。

Download on App Store

Publisher

PICC Information Technology Company Limited

Category

Finance

Downloads

13M+

User Rating

3.6/5

Total Ratings

5K+

Locales

1

Protection at a Glance

Discover the interface used by 13M+ users.

Homepage of the PICC mobile app showing a variety of insurance and financial services

Homepage of the PICC mobile app showing a variety of insurance and financial services

PICC mobile app interface for online insurance claims showing categories for vehicle property life and health insurance

PICC mobile app interface for online insurance claims showing categories for vehicle property life and health insurance

PICC mobile app home screen in Chinese featuring car insurance renewal and various insurance management services

PICC mobile app home screen in Chinese featuring car insurance renewal and various insurance management services

PICC mobile app interface for car insurance management and policy inquiry in Chinese.

PICC mobile app interface for car insurance management and policy inquiry in Chinese.

PICC mobile app interface showing various online insurance plans for healthcare and retirement

PICC mobile app interface showing various online insurance plans for healthcare and retirement

跨越国界,守护您在中国的每一份安心

The tools that make this app stand out, trusted by 13M+ users.

📂

智能保单管家

远程管理国内房产、车辆及个人保险。支持跨洋保单查询、保全续期及7*24小时理赔咨询,让您的国内资产尽在掌控。

🏥

亲友健康关怀

身在海外亦能为国内父母预约挂号、开启重疾绿通。提供专业的健康管理与医疗资源支持,跨越距离守护家人健康。

💰

跨境资产配置

直连国内理财与公募基金。灵活配置人民币资产,为您提供安全、透明的财富增值渠道,满足长期的资产配置需求。

Review Analysis

Insights from user reviews.

Sentiment Score

7%
Negative

Summary

The mobile app receives overwhelmingly negative feedback from users, with a few exceptions praising the efficiency and helpfulness of the claims process. However, common frustrations include widespread issues with app performance and stability, such as frequent crashes, freezing, and slow loading times. Users also consistently report failures with facial recognition, difficulties in logging in and registering, and general unreliability of core features like document scanning and managing policies. Additionally, concerns are raised regarding slow customer support responses and intrusive data requirements, contributing to a highly unsatisfactory user experience.

Common Themes

Claims Process Efficiency(2)
App Performance & Stability(1)
Facial Recognition Functionality(1)
Login & Account Access(1)
Core Feature Reliability(1)
Customer Service & Maintenance(1)
Privacy & Data Requirements(1)

About the app

Everything you need to know about 中国人保-客户必备一站式保险服务.

Description

“中国人保”APP是中国人民保险集团重磅推出的官方应用,主要为用户提供保险保障、线上理赔、健康管理等专业化、一站式的综合金融服务。您将享受到车险、财产险、寿险、健康险、公募基金等丰富的产品,以及保单查询、保全续期、线上理赔、行车服务、健康管理、投资理财等一系列个性化优质的保障服务。 ——主要功能—— 【保单管家】提供保单查询、保单变更、保单回执签收等服务。 【理赔服务】理赔服务:提供在线报案、理赔进度查询,在线7*24小时智能+人工咨询服务。 【保险商城】产品种类涵盖车险、意外险、旅游险、家财险、责任险、医疗险、重疾险等,支持线上自助投保。 【道路救援】50公里内免费救援,随时掌握救援车位置。 【网点查询】查询全国上万个人保服务网点位置及联系方式。 【头条资讯】精选保险行业资讯,学习保险入门知识,丰富内容让保险有趣易懂 【财富管理】在线投资公募基金,满足客户的资产配置需求。 【健康管理】提供实时挂号、健康资讯、健康讲堂、海外医疗、重疾绿通等服务。 【精彩活动】线上活动365天精彩不断,随时随地畅享参与。 【更多生活服务】生活缴费、预约车位、车置换、洗车、保养、新车上牌、影票等。 ——联系我们—— 人保官网:www.picc.com 微信公众号:中国人保APP 微博账户:中国人保APP 服务热线:95518

Latest Version

6.27.10

Size

360.2 MB

First Released

Oct 2, 2013

立即下载中国人保APP,跨越时差守护远方的家

超过1300万用户的安心选择。无论您在美工作或定居,都能轻松管理国内资产、为家人预约绿色医疗通道,让保障跨越国界,尽在指尖。

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 中国人保-客户必备一站式保险服务

What is the "中国人保" app?

The "中国人保" app is the official application of PICC Group. It provides professional, one-stop financial services such as insurance protection, online claims, and health management for users.

What insurance products does the "中国人保" app offer?

The "中国人保" app offers various products including car insurance, property insurance, life insurance, health insurance, and public funds. It also supports online self-service insurance for accident, travel, home, liability, medical, and critical illness.

Can I manage my insurance policies through the "中国人保" app?

Yes, the "中国人保" app provides comprehensive policy management services. Users can inquire about policies, make policy changes, sign policy receipts, and process policy renewals directly within the app.

How does the "中国人保" app support online claims?

The "中国人保" app facilitates online claims with features for online reporting and real-time claim progress inquiry. It also offers 24/7 intelligent and manual consultation services for various claim types including car, property, life, and health.

Does the "中国人保" app offer car insurance renewal?

Yes, the "中国人保" app offers convenient one-click car insurance renewal. It provides electronic policies, ensures unchanged coverage, and allows users to complete renewals remotely without leaving home.

What health management services are available in the "中国人保" app?

The "中国人保" app offers health management services such as real-time registration for appointments, health information, health lectures, overseas medical assistance, and a green channel for critical illness treatment.

Does the "中国人保" app provide roadside assistance?

Yes, the "中国人保" app provides roadside assistance services. This includes free rescue within a 50-kilometer radius and the ability to track the rescue vehicle's real-time location directly from the app.

Can I find PICC service outlets using the "中国人保" app?

Yes, the "中国人保" app features a branch network query. Users can locate thousands of PICC service outlets nationwide and find their specific contact information directly through the application.

Does the "中国人保" app offer other lifestyle services?

Yes, the "中国人保" app integrates various lifestyle services. These include bill payment, parking reservations, car trade-in, car wash, maintenance, new car registration, and movie ticket purchases.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute