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Air NZ

Travel chaos? The app grants users total command over their Air New Zealand journey, from seat to gate.

Travel & Local ›

Key Figures

Downloads

2.5M+

User Rating

4.7/5

Total Ratings

188.8K

Publisher

Air New Zealand

An analysis of key features demonstrating the app's value for frequent and occasional travelers seeking convenience and efficiency.

Air NZ App: Core Functionality Evaluation

Digital Check-in & Boarding Pass

The app provides seamless online check-in functionality and offers digital boarding passes, which can be stored in the app or integrated with digital wallets.

Airpoints & Loyalty Management

It allows users to track Airpoints Dollars™ and Status Points, view benefits, latest activity, and access their digital Airpoints™ card, enhancing loyalty program engagement.

Comprehensive Flight Management

This tool features extensive control over flight bookings, enabling users to change seats, add bags, manage meals, and modify other flight details directly from their device.

Real-time Flight Updates

The app provides up-to-the-minute flight information, including gate and seat numbers, boarding, and departure times, keeping travelers constantly informed.

Personalized Flight Notifications

It delivers timely push notifications with key flight information, ensuring users are always aware of important updates or changes to their journey.

Multi-functional Boarding Pass

The app's digital boarding pass offers versatile utility, allowing scans for bag tag printing at kiosks, aircraft boarding, and eligible Air New Zealand lounge access.

Integrated Travel Services

It allows users to purchase supplementary travel services, such as insurance, airport parking, transfers, hotels, and rental cars, consolidating travel planning within one platform.

Group Boarding Pass Management

This tool enables users to hold and manage up to nine boarding passes for their group or family under a single booking, simplifying travel for multiple passengers.

FAQ

Frequently Asked Questions

Everything you need to know about Air NZ

What are the main features of the Air NZ app?

The Air NZ app allows users to manage flight bookings, check in online, access digital boarding passes, view real-time flight information, track Airpoints, and order coffee in lounges.

Can I check in for my flight using the Air NZ app?

Yes, the Air NZ app allows you to check in online from anywhere and access your digital boarding pass directly within the app. You can also add it to Apple Wallet.

How do I manage my flight bookings with the Air NZ app?

The Air NZ app lets you control your flight bookings. You can change your seat, add a bag, manage your meals, and access quick links to book or change flights directly within the app.

Does the Air NZ app provide real-time flight information?

Yes, the Air NZ app provides real-time flight information at your fingertips. This includes up-to-date gate and seat details, boarding and departure times, and other key flight updates.

Can I use the Air NZ app to access my Airpoints™ card?

Yes, the Air NZ app allows you to access your digital Airpoints™ card straight from your phone. You can also track your Airpoints Dollars™ and Status Points balances.

Can I order coffee using the Air NZ app?

Yes, you can order coffee from your phone using the Air NZ app. This feature requires Air New Zealand lounge access, and the app notifies you when your order is ready for collection.

How many boarding passes can I hold in the Air NZ app?

The Air NZ app allows you to hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants are not currently supported.

Does the Air NZ app support adding boarding passes to Apple Wallet?

Yes, the Air NZ app allows you to add your digital boarding pass directly to Apple Wallet. This ensures you always have your boarding pass on hand.

What privacy agreements apply when using the Air NZ app?

By using the Air NZ app, you agree to the Website and App Terms of Use and the Privacy Policy. These documents are available on airnewzealand.co.nz.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

The Air NZ app – your trusted travel companion – lets you: • Take control of your flight bookings – change your seat, add a bag, manage your meals, and more. • Check in online, from anywhere, and access your digital boarding pass in the app, or add it to Apple Wallet. • Scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge. • Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported. • Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more. • Receive notifications with key flight information – you'll never miss a beat. • Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required. • Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars. • Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day. • Access and use your digital Koru card when you have a Koru membership. • Access quick links to book or change flights on the fly. • Stay organised – add flight details to your calendar, and share them with others. Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options. By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.