ATM Milano Official App

ATM Milano Official App

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Logo of ATM Milano Official App

ATM Milano Official App: Your All-in-One Digital Pass to Milan

Skip the ticket lines and navigate like a local. Experience the ultimate convenience of paperless travel with real-time arrivals, geolocated maps, and seamless digital subscriptions right on your phone.

Publisher

Azienda Trasporti Milanesi s.p.a.

Category

Navigation

Downloads

3M+

User Rating

1.9/5

Total Ratings

3K+

Locales

1

Milan at Your Fingertips

Discover the interface used by 3M+ users.

Intro screen for the new ATM Milano official app with orange logo and red background

Intro screen for the new ATM Milano official app with orange logo and red background

ATM Milano Official App showing a geolocated map of Milan with real-time metro service status and nearby transit stops

ATM Milano Official App showing a geolocated map of Milan with real-time metro service status and nearby transit stops

ATM Milano mobile app digital wallet interface showing a transit subscription and a 90 minute ticket

ATM Milano mobile app digital wallet interface showing a transit subscription and a 90 minute ticket

ATM Milano app showing transit lines and schedules on a map

ATM Milano app showing transit lines and schedules on a map

ATM Milano app interface showing real time waiting times and bus stop locations on a map

ATM Milano app interface showing real time waiting times and bus stop locations on a map

ATM Milano mobile app interface showing real-time status and service updates for metro lines

ATM Milano mobile app interface showing real-time status and service updates for metro lines

ATM Milano mobile app interface showing public transport route planning and ticket prices

ATM Milano mobile app interface showing public transport route planning and ticket prices

ATM Milano app interface showing ticket and pass purchase options

ATM Milano app interface showing ticket and pass purchase options

ATM Milano app services screen displaying travel categories and bike sharing

ATM Milano app services screen displaying travel categories and bike sharing

Navigate Milan with Total Confidence

The tools that make this app stand out, trusted by 3M+ users.

📱

Go 100% Digital

Skip the ticket machines and the language barrier. Purchase fares and manage subscriptions directly on your phone for a paperless, contactless experience.

📍

Live Map & Real-Time Wait

Always know when your next ride arrives. Use geolocated maps to find the nearest stops and see live countdowns for trains and buses in real-time.

🚲

Complete Mobility Hub

Effortlessly switch between the subway, bike-sharing, and on-demand shuttles. Plus, easily manage parking and congestion zone payments from one app.

Review Analysis

Insights from user reviews.

Sentiment Score

22%
Negative

Summary

Overall user sentiment for the app is extremely negative, with a global score of 22/100. Key frustrations revolve around the unreliable digital pass functionality, including QR codes failing to scan at turnstiles and persistent issues with NFC contactless payments. Many users also experience significant problems with ticket and subscription purchases, alongside frequent complaints about the app's slow performance, freezing, and confusing user interface, especially after recent updates. There is a strong desire for Apple Wallet integration for digital passes, and users have reported specific login bugs for version 16.3.5.

Common Themes

Digital Pass Reliability (QR/NFC)(17)
Payment and Ticket Purchase(17)
App Performance & Stability(13)
Apple Wallet Integration(12)
User Interface & Experience (UI/UX)(9)
Account Management & Registration(7)
Timetable & Live Info(6)

About the app

Everything you need to know about ATM Milano Official App.

Description

ATM Milano Official App is the official app of Azienda Trasporti Milanesi, designed to help you move easily around Milan and its surroundings using public transport. The app is changing. New design, renewed user experience, and many new features. Discover them in detail. Say goodbye to your card: the subscription is now digital. Travel with your phone. • Transfer your subscription to the app or directly purchase a digital subscription and travel with your phone. The home page is now geolocated. • Explore the map to find nearby stops and check real-time waiting times. • Customize the map to easily find points of interest like Parking, ATM Points, and BikeMi stations. • Calculate the best route to reach your destination. • Quickly access your favorite addresses, stops, Bikemi stations, and parking spots. Information, alerts, and news on the home page. • Receive real-time notifications about unexpected line detours. • Get alerts about upcoming scheduled changes. • Discover initiatives and news in a new section on the home page. New mobility info menu. • Here you’ll find all the details for getting around using public transport: routes, lines, stops, changes related to construction work, and other scheduled events. New Services menu. Book Neighborhood Radiobus services. • Schedule an appointment at an ATM Point. • Access useful information about public transport subscriptions, parking payments, parking near subway stations, and access to Area B and Area C. Purchasing becomes faster. • On the new app, you can save the credit card you usually use to buy tickets or renew subscriptions. • Purchase tickets for all fares, including daily, three-day, carnet, and tickets for the Z301 Milan - Bergamo line by Nord Est Trasporti. • Renew your subscription on a physical card or directly purchase a digital subscription. App support. • Manage your information and personal data from the profile menu. • Contact our assistance center if you have issues using the app. Read the Personal Data Protection Notice on the ATM website. (https://www.atm.it/it/pagine/privacypolicy.aspx)

Latest Version

16.3.5

Size

120.0 MB

First Released

Mar 28, 2011

Ready to Navigate Milan Like a Local?

Skip the ticket lines and go 100% digital. Join over 3 million users and get real-time transit updates, instant mobile tickets, and bike-sharing access—all in one app.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about ATM Milano Official App

What is the ATM Milano Official App?

The ATM Milano Official App is the official application of Azienda Trasporti Milanesi, designed to facilitate travel around Milan and its surroundings using public transport. It features a renewed design and user experience.

Can I use a digital subscription with the ATM Milano Official App?

Yes, the ATM Milano Official App allows users to transfer their existing subscription or purchase a new digital subscription directly within the app, enabling travel with just their phone.

Does the ATM Milano Official App show real-time public transport information?

Yes, the ATM Milano Official App displays real-time waiting times for nearby stops on its geolocated home page and provides real-time notifications about line detours and scheduled changes.

How can I purchase tickets using the ATM Milano Official App?

Users can purchase various tickets like daily, three-day, carnet, and Z301 Milan - Bergamo line tickets directly through the ATM Milano Official App. It also allows saving a credit card for faster purchases.

Can I plan my route with the ATM Milano Official App?

Yes, the ATM Milano Official App provides a route planning feature to calculate the best route to reach your destination. It shows detailed itineraries with transport types, duration, and transfers.

What services are available through the ATM Milano Official App's Services menu?

The Services menu allows users to book Neighborhood Radiobus services, schedule appointments at an ATM Point, and find useful information regarding public transport subscriptions and parking payments.

How do I get support for the ATM Milano Official App?

Users can manage personal data from the profile menu and contact the assistance center directly through the ATM Milano Official App if they encounter any issues while using it.

Does the ATM Milano Official App show Metro line statuses?

Yes, the ATM Milano Official App displays the real-time status of Metro lines (e.g., M1, M2, M3, M4, M5) directly on the geolocated home page and in the Mobility Info section.

Can I save my credit card for purchases in the ATM Milano Official App?

Yes, the ATM Milano Official App allows users to save their preferred credit card for future purchases, making ticket and subscription renewals faster and more convenient.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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