Banreservas

Banreservas

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Logo of Banreservas

Banreservas: Your Financial Bridge to the Dominican Republic

Manage your accounts from the US with total security and ease. Send cardless cash via TuEfectivo, split bills with Serruchos, and enjoy 100% digital banking with Face ID and Apple Wallet integration.

Publisher

Banco de Reservas de La Republica Dominicana

Category

Finance

Downloads

2M+

User Rating

4.6/5

Total Ratings

28K+

Locales

1

Banking Beyond Borders

Discover the interface used by 2M+ users.

A hand holding a smartphone displaying the Banreservas mobile banking app welcome screen with global access text

A hand holding a smartphone displaying the Banreservas mobile banking app welcome screen with global access text

Banreservas app interface for digital onboarding and opening a savings account

Banreservas app interface for digital onboarding and opening a savings account

Banreservas mobile app screen displaying digital application options for credit cards, loans, and savings accounts

Banreservas mobile app screen displaying digital application options for credit cards, loans, and savings accounts

Mobile app screen of Banreservas showing savings accounts credit cards and financial products

Mobile app screen of Banreservas showing savings accounts credit cards and financial products

A hand holding an iPhone showing the Banreservas mobile app transaction menu with options for transfers and payments

A hand holding an iPhone showing the Banreservas mobile app transaction menu with options for transfers and payments

Banreservas mobile app screen showing user profile and account management options including digital token and bank services

Banreservas mobile app screen showing user profile and account management options including digital token and bank services

Banreservas mobile app digital wallet interface showing banking cards on an iPhone

Banreservas mobile app digital wallet interface showing banking cards on an iPhone

Banreservas mobile banking app featuring the virtual assistant Alma chat interface

Banreservas mobile banking app featuring the virtual assistant Alma chat interface

The Financial Bridge to Your Dominican Heritage

The tools that make this app stand out, trusted by 2M+ users.

🇩🇴

Cardless Remittances

Support your family instantly with TuEfectivo. Send a code through the app so your loved ones can withdraw cash at any Banreservas ATM without a card.

🔒

Modern iPhone Security

Experience peace of mind with Face ID authentication and Apple Wallet integration, bringing US-standard banking convenience to your Dominican accounts.

🌎

Global Digital Branch

Manage properties and request new financial products 100% digitally. Stay in full control of your Dominican assets without ever needing to travel to a branch.

Review Analysis

Insights from user reviews.

Sentiment Score

18%
Negative

Summary

Users express significant frustration with the app, primarily due to persistent issues with digital token functionality, which is frequently reported as not working, incorrect during transfers, or requiring inconvenient in-person activation, especially for iOS 26 users or when switching devices. Many reviews also highlight severe app stability problems, including frequent crashes, freezing, and failure to open, particularly after recent updates. Furthermore, customers face difficulties with login, password recovery, and initial app activation, often necessitating mandatory visits to physical bank branches to resolve these issues. While a small segment of users praise the app for its ease in making transfers and payments, the overwhelming feedback points to critical flaws in core functionalities and a poor overall user experience.

Common Themes

Digital Token Functionality(15)
App Stability & Crashing(14)
Login & Access Issues(9)
Ease of Transactions & Payments(6)
In-Person Branch Requirements(5)
Missing Features(4)

About the app

Everything you need to know about Banreservas.

Description

Gestiona tus productos y servicios Banreservas desde tu iPhone o iPad, de forma ágil y segura. ¿Qué puedes hacer con la App Banreservas? • Realizar consultas, transferencias y pagos. • Manejar tus tarjetas con la Billetera Banreservas y agregarlas a Apple Wallet. • Retirar efectivo en Cajeros Automáticos Banreservas sin tarjeta usando TuEfectivo. • Solicitar y cancelar productos de manera 100% digital. • Autorizar tus transacciones con el Token Digital. • Obtener asistencia en cualquier momento con Alma, nuestra asistente virtual. • Utilizar la funcionalidad Encuéntrame para enviar o recibir transferencias por proximidad sin necesidad de compartir datos personales. Además, participar en Serruchos, una herramienta que facilita dividir las cuentas por pagar de manera sencilla. • Acceder a la App utilizando Face ID.

Latest Version

5.9.5

Size

165.9 MB

First Released

Feb 9, 2017

Tu banco de RD, siempre contigo estés donde estés

Desde enviar dinero a tu familia con TuEfectivo hasta gestionar tus ahorros en Quisqueya, ten el control total de tus finanzas en la palma de tu mano. Únete a los más de 2 millones de dominicanos que ya confían en la App Banreservas para acortar distancias.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about Banreservas

What is the Banreservas app?

The Banreservas app allows users to manage their products and services, perform transfers and payments, manage cards with Billetera Banreservas, and access assistance from Alma, the virtual assistant.

How does the Banreservas app ensure transaction security?

Yes, the Banreservas app secures transactions using the Token Digital. Users can also access the app with Face ID for enhanced security.

Can I manage my cards with the Banreservas app?

Yes, with the Banreservas app, users can manage their cards using the Billetera Banreservas and add them to Apple Wallet. This allows for digital card management.

Can I withdraw cash without a card using the Banreservas app?

Yes, the Banreservas app offers TuEfectivo, which enables users to withdraw cash from Banreservas ATMs without needing a physical card.

Can I open a digital savings account through the Banreservas app?

Yes, the Banreservas app allows users to open a 100% digital savings account easily and without commission charges, accessible from any location.

What types of products can I request digitally with the Banreservas app?

The Banreservas app allows users to request various products digitally, including cards, loans, accounts, time deposits, and certifications, directly through the 'Solicitudes' section.

Does the Banreservas app provide customer assistance?

The Banreservas app offers Alma, a virtual assistant, to provide users with assistance at any time, answering queries about their accounts and other services.

Does the Banreservas app have a feature to split bills?

Yes, the Banreservas app includes 'Serruchos', a tool that simplifies splitting bills among participants. It is available within the 'Transacciones' menu.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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