Cisco Jabber: Your Professional Office Extension Anywhere

Empower your hybrid workforce with secure instant messaging, high-quality video calling, and visual voicemail—seamlessly integrated across iPhone, iPad, and Apple Watch.

Business Management ›Communication & Messaging ›

Publisher

Cisco

Collaboration in Action

Discover the interface used by 3M+ users.

Cisco Jabber app user profile and account connection status screen

Cisco Jabber mobile app showing a list of chat messages

Cisco Jabber mobile app chat screen showing instant messaging and photo sharing gallery

Cisco Jabber mobile app screen showing a professional instant messaging chat on an iPhone

Cisco Jabber interface showing a professional instant messaging conversation with image attachments

Interface of the Cisco Jabber app showing a professional chat conversation with integrated collaboration tools like Webex and conference calling.

A Cisco Jabber video call screen featuring a professional woman and a shared data presentation

A high quality video call interface on the Cisco Jabber mobile app showing two professional women smiling.

Cisco Jabber meetings screen showing a list of scheduled corporate calls and training sessions

Cisco Jabber mobile app showing the My Rooms chat group list interface

Professional Collaboration Anywhere

The tools that make this app stand out, trusted by 3M+ users.

📞

Your Office Phone, Mobile

Maintain professional boundaries by making and receiving calls using your business extension, ensuring your personal mobile number remains private.

💬

Instant Presence & Messaging

View real-time availability of your colleagues and start secure instant messages or group chats to resolve questions in seconds.

🎥

One-Tap Video Escalation

Seamlessly transition from an IM to a high-definition video call or a full WebEx meeting with a single tap, no matter where you are working.

Loved by users worldwide

Trusted by 3M+ people who love this app.

"Cisco Jabber has been a game-changer for my hybrid work setup. The Single Number Reach feature is essential—I can answer client calls on my iPhone while I'm out, and it still shows my office extension. Plus, getting notifications on my Apple Watch helps me stay responsive without being glued to my screen."

Sarah Jenkins, Senior Account Executive

"The integration between Jabber and WebEx is flawless. When a quick IM chat needs more detail, I can escalate to a full video meeting with one tap. It’s the most reliable way to stay connected to my team and office voicemail whether I'm at my desk or working from home."

Michael Chen, IT Infrastructure Lead

Review Analysis

Insights from user reviews.

Sentiment Score

11%

Negative

Summary

The Cisco Jabber app receives overwhelmingly negative feedback, particularly from iOS users. A significant recurring issue is its inability to maintain connections or provide notifications when running in the background or when the phone is locked, leading to frequently missed calls and messages. Users also report poor call quality, frequent call drops, and general app instability, including crashes, slowness, and frustrating login experiences. Furthermore, the messaging features are criticized for being limited and lacking essential functionalities like message syncing or media sharing, contributing to a generally frustrating user experience across various iOS versions, including specific issues reported with iOS 15, iOS 17+, and version 15.0.2 of the app.

Common Themes

Background Functionality(31)

iOS Compatibility(16)

App Stability & Performance(14)

Call Reliability(8)

Messaging Features(6)

About the app

Everything you need to know about Cisco Jabber.

Description

Cisco Jabber™ for iPhone and iPad is a collaboration application that provides presence, instant messaging (IM), voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch. Escalate your Jabber calls into multi-party conferencing with Cisco WebEx® Meetings. This application supports the following capabilities: • Integrated voice • High-quality video with interoperability to Cisco video endpoints • IM, presence • Visual voicemail • One-tap escalation to WebEx meetings (cross-launches the Cisco WebEx® Meetings application) Device and Operating System Requirements: The latest Cisco Jabber for iPhone and iPad Release is supported on iOS 18 and iPadOS 18. iPhone models compatible with iOS18: https://support.apple.com/guide/iphone/iphone-models-compatible-with-ios-18-iphe3fa5df43/18.0/ios/18.0 iPad models compatible with iPadOS 18: https://support.apple.com/guide/ipad/ipad-models-compatible-with-ipados-18-ipad213a25b2/ipados For more information about Cisco Jabber, visit: http://www.cisco.com/go/jabber IMPORTANT: If connecting to Cisco Unified Communications Manager, administrators must enable the correct Cisco Jabber for iPhone and iPad configurations, or proper connectivity will not be established. For details, review the latest Cisco Jabber Installation and Configuration Guide, and Server Setup Guide. IMPORTANT: Most of the features described above are specific to a particular system configuration. Please check with your IT administrator to determine the specific features that are available to you. Portions of Cisco Jabber are licensed under the GNU Lesser General Public License (LGPL), and are “Copyright © 1999 Erik Walthinsen omega@cse.ogi.edu”. You may obtain a copy of the LGPL license at http://www.gnu.org/licenses/lgpl-2.1.html. Cisco, Cisco Unified Communications Manager and Cisco Jabber are trademarks of Cisco Systems, Inc. Copyright © 2013-2025 Cisco Systems, Inc. All Rights Reserved. By tapping “Install” you agree to install Jabber and all future software updates, and you accept the terms of service and privacy statement below: http://www.cisco.com/web/siteassets/legal/privacy.html Email us at jabber-ios-feedback@cisco.com with any feedback. Support URL http://www.cisco.com/c/en/us/support/customer-collaboration/jabber-iphone-ipad/tsd-products-support-series-home.html Marketing URL http://www.cisco.com/go/jabber

Latest Version

15.2.0

Size

153.4 MB

First Released

Sep 30, 2011

Ready to Mobilize Your Workspace?

Join over 3 million professionals and bring your corporate extension, secure messaging, and WebEx meetings to your iPhone, iPad, and Apple Watch.

FAQ

Frequently Asked Questions

Everything you need to know about Cisco Jabber

What is Cisco Jabber for iPhone and iPad?

Cisco Jabber for iPhone and iPad is a collaboration application. It offers presence, instant messaging, voice, voice messaging, and video calling capabilities on Apple iPhone, iPad, and Apple Watch devices.

What are the core communication features of Cisco Jabber?

Yes, Cisco Jabber supports integrated voice, high-quality video, instant messaging, presence, and visual voicemail. It also allows one-tap escalation to Cisco WebEx Meetings.

What are the operating system requirements for Cisco Jabber?

Cisco Jabber for iPhone and iPad is supported on iOS 18 and iPadOS 18. Users can check Apple's support guides for compatible iPhone and iPad models.

Does Cisco Jabber support video calling on iPhone and iPad?

Yes, Cisco Jabber facilitates video calling. The application integrates high-quality video capabilities and shows active video calls, as seen in the user interface.

Can I send instant messages with Cisco Jabber?

Yes, Cisco Jabber allows instant messaging. Users can send and receive messages, manage chat conversations, and attach media within the application.

Can I escalate a Jabber call to a WebEx meeting?

Yes, Cisco Jabber enables one-tap escalation of calls into multi-party conferencing with Cisco WebEx Meetings, cross-launching the WebEx Meetings application.

Does Cisco Jabber include a 'Do Not Disturb' feature?

Yes, Cisco Jabber offers a 'Set Do Not Disturb' option. This feature is accessible from the 'Me' profile screen within the application.

Is Cisco Jabber compatible with Apple Watch?

Yes, Cisco Jabber for iPhone and iPad supports Apple Watch. This capability extends its collaboration features to the wearable device.

Can I view and join meetings through the Cisco Jabber app?

Yes, Cisco Jabber shows a list of scheduled meetings. Users can view meeting details and join active meetings directly from the 'Meetings' tab.

What is required for Cisco Jabber to connect to Cisco Unified Communications Manager?

Administrators must enable correct Cisco Jabber for iPhone and iPad configurations when connecting to Cisco Unified Communications Manager to ensure proper connectivity and feature availability.

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