Dialpad
Streamline your business with a unified workspace for calls, messages, and meetings. Stay productive anywhere with real-time AI transcription and seamless device switching.
Publisher
Category
BusinessDownloads
622K+User Rating
Total Ratings
4K+Locales
10Discover the interface used by 622K+ users.
The tools that make this app stand out, trusted by 622K+ users.
Let Voice Intelligence™ handle the note-taking. Get real-time transcriptions and automated action items so you can stay fully present.
Transition seamlessly between your laptop and iPhone. Keep your professional identity consistent without carrying two devices.
Access CRM insights, shared emails, and message history in one app. Stop app-switching and start building stronger relationships.
Trusted by 622K+ people who love this app.
"Dialpad has completely transformed how I handle client meetings. The automatic transcription feature means I can focus 100% on the conversation without missing a single detail. It syncs perfectly with our CRM, making my follow-ups faster and more accurate than ever."
"As someone who is constantly moving between my home office and meetings across town, the device-switching feature is a lifesaver. One tap and I'm mobile without the client even knowing. It’s the most reliable business communication tool I've used."
Insights from user reviews.
Sentiment Score
Summary
Overall, Dialpad receives a mixed but predominantly negative reception, primarily due to numerous performance and functionality issues. While users appreciate features like AI transcription for call details, seamless call transfers, and its general ease of use for mobile productivity, a significant number of recent updates have introduced severe problems. These updates have led to widespread app instability, including lagging copy-paste, frequent crashes on iPads, glitchy interfaces, and failures in sending or receiving text messages and authentication SMS. Additionally, users consistently report frustrating experiences with customer support, persistent call connectivity problems, and the absence of crucial in-app settings for features like voicemail and call forwarding.
Common Themes
Everything you need to know about Dialpad.
Description
Latest Version
51.0.0
Size
303.9 MB
First Released
Oct 14, 2014
Join over 600,000 professionals who use Dialpad to automate their workflow. Get the AI-powered communication platform that works as hard as you do, wherever you are.
Everything you need to know about Dialpad
Dialpad is a comprehensive business communication platform that unifies calls, contacts, and messages. It supports various conversation types, from sales and support to one-on-one and group meetings, streamlining all business communications.
Yes, Dialpad enables users to seamlessly switch calls between devices, such as laptops, deskphones, and iOS devices, with a single tap. This ensures uninterrupted high-definition calls on the go.
Yes, Dialpad provides automatic note-taking for calls through its Voice Intelligence™ feature. Calls are transcribed automatically and presented to the user after the conversation concludes, ensuring no detail is missed.
Dialpad's rich contact profiles go beyond basic information, displaying shared emails, upcoming events, and relevant details sourced directly from your CRM. This provides a holistic view of each contact.
Yes, Dialpad allows managers to monitor and coach calls remotely from a single interface. It includes listen-in features, enabling effective coaching even when not physically present at a desk.
Yes, Dialpad supports streamlined messaging for instant communication and team collaboration. Users can engage in group chats, share multimedia like videos, and react to messages within the application.
Dialpad's AI provides instant call summaries and recommends action items, as demonstrated by its 'AI Recap' feature. This functionality helps users quickly grasp key discussion points and follow up on tasks.
Apps with similar features and user experience
Cisco
CounterPath Corporation
CounterPath Corporation
CounterPath Corporation
Acrobits
MANGO TELEKOM, OOO
3CX
Securax
WEB rjesenja d.o.o.