ConnectNetwork by GTL
The easy, secure way to manage deposits, send messages, and share photos. Keep your family close and your accounts funded with a few simple taps.
Publisher
Category
FinanceDownloads
4M+User Rating
Total Ratings
4K+Locales
2Discover the interface used by 4M+ users.
The tools that make this app stand out, trusted by 4M+ users.
Easily deposit funds to Phone, Trust, or Tablet accounts to ensure your loved one always stays connected.
Send messages, photos, and videos to share life's milestones and keep your family bond strong from a distance.
No credit card? No problem. Use our Walk-In-Retail feature to pay with cash at thousands of participating local stores.
Insights from user reviews.
Sentiment Score
Summary
This app receives overwhelmingly negative feedback, with users frequently reporting critical issues like app crashes, freezing, and general unreliability that prevents basic functionality. A significant number of complaints concern payment processing, with funds often being declined or auto-reversed, and difficulty in adding money. Furthermore, customer service is widely criticized for being unresponsive and unhelpful, exacerbating user frustration. While a few users appreciate the ability to check balances and, for some, the straightforward process of adding funds and general ease of use, the app is plagued by numerous bugs, missing features like email and call requests, and poor account management options.
Common Themes
Everything you need to know about ConnectNetwork by GTL.
Description
Latest Version
4.4.0
Size
30.7 MB
First Released
Jan 11, 2015
Join over 4 million families using ConnectNetwork to send photos, messages, and funds instantly. Download the app today and stay there for your loved one when it matters most.
Everything you need to know about ConnectNetwork by GTL
The ConnectNetwork mobile app provides quick access to services for managing accounts, making deposits, and sending messages, photos, and videos to loved ones.
Yes, the ConnectNetwork app allows users to create and manage their ConnectNetwork accounts directly within the application.
The ConnectNetwork app supports deposits for AdvancePay Phone, Trust Fund, PIN Debit, Debit Link, and Walk-In-Retail services.
Yes, the ConnectNetwork app includes Walk-In-Retail as a convenient cash payment method, providing an alternative to using a credit card.
Yes, the ConnectNetwork app allows users to send messages, photos, and videos to their loved ones who are inmates.
Users purchase message credits in the ConnectNetwork app using a credit or debit card. This enables sending messages and receiving replies.
A PIN Debit account in ConnectNetwork is an inmate phone account where users deposit funds for an inmate to make phone calls.
Yes, the ConnectNetwork app features AutoPay, allowing users to sign up for monthly or semi-monthly automatic deposits to an inmate's account.
Yes, the ConnectNetwork app enables deposits and communication for specific inmates, displaying their names and associated facilities.
Debit Link in ConnectNetwork is an inmate account specifically for tablet services. Users make deposits to fund an inmate's tablet usage.
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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
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