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DoorDash - Business Manager

Track live orders, update menu availability, and monitor performance insights on the go. Stay in control of your business and resolve issues instantly without being tied to your store tablet.

Business Management ›

Key Figures

Downloads

509K+

User Rating

4.3/5

Total Ratings

2K+

Publisher

DoorDash, Inc.

Empower Your Restaurant Management

Designed for busy owners and managers, our app gives you the flexibility to oversee your DoorDash operations without being tied to the counter.

Live Order Monitoring

Track Dasher locations and arrival times in real-time to ensure every delivery is a success.

Seamless Store Control

Adjust store hours and manage menu availability instantly to keep your business running smoothly.

FAQ

Frequently Asked Questions

Everything you need to know about DoorDash - Business Manager

What is the DoorDash Business Manager app used for?

The DoorDash Business Manager app allows businesses to track orders, resolve issues, access support, monitor performance, and manage store availability and hours.

How can I track live orders with the DoorDash Business Manager app?

Yes, you can track live orders with the DoorDash Business Manager app. It shows Dasher status, location, and arrival time, and allows for handling order issues in real time.

Does the DoorDash Business Manager app provide business performance insights?

Yes, the DoorDash Business Manager app provides daily, weekly, and monthly performance recaps. It also offers insights into your top-performing menu items.

How do I manage store hours and availability using the DoorDash Business Manager app?

The DoorDash Business Manager app allows you to update store hours, set special hours or closures, and manage the overall store availability directly within the app.

Can I contact DoorDash Support through the Business Manager app?

Yes, you can access DoorDash Support directly from the Business Manager app. You can chat or call for general, live order, sales, and other assistance.

Does DoorDash Business Manager replace my existing order management system?

No, the DoorDash Business Manager app complements existing order protocols. Businesses continue to use their Order Manager tablet app, POS, email, or fax for order reception.

Can I manage multiple store locations with the DoorDash Business Manager app?

Yes, the DoorDash Business Manager app allows users to easily switch and view any of their other stores on DoorDash, enabling multi-store management.

What types of order issues can be resolved using the DoorDash Business Manager app?

The DoorDash Business Manager app helps resolve issues by allowing users to mark items out of stock, cancel orders, and contact customers or Dashers for order-related problems.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

DoorDash - Business Manager - DoorDash Business Manager app interface displaying weekly sales performance graph and top selling menu items. — DoorDash Business Manager app interface displaying weekly sales performance graph and top selling menu items.

DoorDash - Business Manager - Screenshot of the DoorDash Business Manager app showing live order tracking and real time status updates for restaurant owners — Screenshot of the DoorDash Business Manager app showing live order tracking and real time status updates for restaurant owners

DoorDash - Business Manager - DoorDash Business Manager app interface for managing restaurant store status and hours — DoorDash Business Manager app interface for managing restaurant store status and hours

DoorDash - Business Manager - DoorDash Business Manager app support interface showing contact options and recent messages for restaurant merchants — DoorDash Business Manager app support interface showing contact options and recent messages for restaurant merchants

DoorDash - Business Manager - Merchant chat support interface in the DoorDash Business Manager app for resolving order issues — Merchant chat support interface in the DoorDash Business Manager app for resolving order issues

Description

Track orders in progress, resolve issues, access Support, keep track of your business performance, and get real-time notifications on DoorDash. TRACK LIVE ORDERS Manage in-progress orders and see your Dasher's status, location, and arrival time. Mark an item out of stock or cancel an order if you’re having trouble fulfilling it. Call your customer or Dasher if there are any order issues, and chat with or call DoorDash Support anytime. MANAGE STORE AVAILABILITY AND HOURS Update store hours, closures, and more. Plus, easily switch to view any of your other stores on DoorDash. GET DAILY BUSINESS DATA View daily, weekly, and monthly performance recaps and get insights into your top-performing menu items on DoorDash. USE WITH THE ORDER MANAGER TABLET APP or POS The Business Manager app complements your existing order protocol. If you’d like to receive, confirm, and manage orders please continue to use your Order Manager tablet app, point-of-sale (POS), email, or fax protocols. Learn more about the various ways you can receive and manage orders here: https://help.doordash.com/merchants/s/article/What-order-protocol-should-I-choose-Tablet-email-or-fax?language=en_US ABOUT DOORDASH DoorDash is a technology company that connects consumers with their favorite local and national businesses in more than 4,000 cities across the United States, Canada, Japan, and Australia. Founded in 2013, DoorDash enables local businesses to address consumers’ expectations of ease and immediacy and thrive in today’s convenience economy. By building the last-mile logistics infrastructure for local commerce, DoorDash is bringing communities closer, one doorstep at a time. Get your business on DoorDash at get.doordash.com