This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
GrabMerchant
Streamline your operations, reach millions of new customers, and unlock powerful data insights to scale your Southeast Asian business with ease.
Downloads
1M+User Rating
Total Ratings
7K+Publisher
Category
Food & DrinkLocales
6Latest Version
4.157.0Size
286.0 MBFirst Released
Jan 7, 2021Manage and Grow Your Business Globally
Empower your Southeast Asian operations from the US with a comprehensive suite of tools designed for remote management and digital scaling.
Real-Time Business Insights
Track sales trends and store performance from anywhere in the world to make smarter, data-driven decisions for your overseas investments.
Secure Remote Control
Maintain full visibility with employee access management and track every cashless transaction to ensure total financial transparency across your team.
Frequently Asked Questions
Everything you need to know about GrabMerchant
How do I become a GrabMerchant partner and use the app?
To become a GrabMerchant partner, first sign up your business with the Grab sales team. After signing up, download the GrabMerchant app to manage your business operations efficiently.
Can GrabMerchant partners manage orders within the app?
Yes, GrabMerchant partners can easily manage orders within the app. They can check all incoming orders for their restaurant or store and track their fulfillment status directly from their device.
How can the GrabMerchant app help me grow my sales?
The GrabMerchant app helps grow sales by allowing partners to offer discounts and advertise within the app. This strategy aims to convert customers into loyal patrons and secure more orders.
Does GrabMerchant provide business insights for partners?
Yes, the GrabMerchant app provides data and store performance insights. This enables partners to make better business decisions and focus their efforts on strategies that drive more sales.
What is GrabAcademy within the GrabMerchant app?
GrabAcademy offers lessons within the GrabMerchant app designed to help partners improve their performance. It provides educational resources to simplify running a restaurant or shop.
Does GrabMerchant support cashless payments for customers?
Yes, the GrabMerchant app enables secure cashless payment options. It allows partners to track money flow while providing customers with flexible, faster, and safer payment methods.
Can I manage my menu or product catalog in the GrabMerchant app?
Yes, partners can manage their storefront by creating, uploading, and updating their menu or catalog directly within the GrabMerchant app. This helps businesses stand out.
Does the GrabMerchant app allow for employee access management?
Yes, the GrabMerchant app allows partners to create designated profiles for different members of their team. This manages employee access efficiently within the business.
Is there an AI Assistant feature in the GrabMerchant app?
Yes, the GrabMerchant app includes an AI Assistant. It provides personalized tips and store insights to help improve business operations, as shown with prompts and a chat interface.
What types of advertising campaigns can GrabMerchant partners create?
GrabMerchant partners can create 'Search ads' to feature their store at the top of listings and 'Image ads' to feature their store in highly visible places across the Grab app.
Does GrabMerchant offer financing or loans to its partners?
Yes, GrabMerchant offers 'Easy Loans for Merchants' to support cash flow and growth. These loans feature 0% interest and repayment based on earnings, with a one-time admin fee.
How can I monitor my sales performance with GrabMerchant?
You can monitor your sales performance directly from the GrabMerchant dashboard. It displays key metrics like total sales and the number of orders received, providing store information at your fingertips.
Can GrabMerchant partners adjust order preparation time in real-time?
Yes, GrabMerchant partners can track, edit order details, and update the order preparation time in real-time. The app allows setting the preparation duration for each order.
Does GrabMerchant offer features to boost store ranking for new partners?
Yes, GrabMerchant offers a feature to boost your store ranking for your first 30 days. This helps new partners gain visibility and attract more customers.
What is the Quality Hero program in GrabMerchant?
The Quality Hero program in GrabMerchant rewards partners for excellent service. Partners complete monthly goals, such as maintaining low offline and cancellation rates, to earn benefits.
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.