The simple, reliable way to send messages, share photos, and make deposits securely. Stay close to your loved ones and maintain your vital bond, no matter the distance.
Publisher
Category
Social NetworkingDownloads
6M+User Rating
Total Ratings
10K+Locales
3Discover the interface used by 6M+ users.
The tools that make this app stand out, trusted by 6M+ users.
Share photos, videos, and messages instantly to keep your loved one part of every daily moment and family milestone.
Easily add funds for commissary and communication credits directly from your phone, matching your busy schedule and pay cycle.
Manage your contacts and communication budget in one place, providing a vital lifeline whether you are at home or at work.
Insights from user reviews.
Sentiment Score
Summary
This app receives overwhelmingly negative feedback, scoring only 18 out of 100 in sentiment. While users appreciate its essential function of providing a convenient way to communicate with incarcerated loved ones, the overall experience is severely hampered by critical technical and service issues. Common complaints include frequent app glitches, crashes, and unreliable performance, alongside significant difficulties with funding accounts, high costs, and an unresponsive customer service. Many users also report problems with notifications, persistent login and verification failures, and poor quality of media and calls.
Common Themes
Everything you need to know about GettingOut.
Description
Latest Version
3.4.1
Size
30.4 MB
First Released
Aug 14, 2014
Everything you need to know about GettingOut
The GettingOut mobile app provides simple and reliable communication between inmates and their family and friends. It allows users to stay connected, make deposits, and send messages, photos, and videos.
Yes, the GettingOut app itself is free to download and users can log into their GettingOut account for free. This is stated on the login screen.
The GettingOut app allows users to send and receive messages. It also supports sending photos and videos to inmates, depending on the facility's acceptance.
Yes, the GettingOut app allows users to easily make deposits to inmate accounts. The "Deposit" option is visible on the home screen and contact details screen.
Yes, the GettingOut app allows users to manage contacts. You can find, add, and chat with contacts, and view inmate and facility details.
Yes, the GettingOut app supports sending photos and videos. This feature is available for select facilities, as specified in the app description.
Yes, you can create a new account directly from the login screen of the GettingOut app. A "Create one here" button is available for new users.
Yes, the GettingOut app provides a "Contact Details" screen where users can easily view inmate and facility details such as age, booking number, and facility name.
GTL is the provider of the GettingOut mobile app. The app is rooted in GTL's mission to facilitate communication between inmates and their family and friends.
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