HELLO CYCLING - シェアサイクル
Unlock 10,000+ electric-assist bikes across the nation with a single tap. Experience seamless urban mobility with instant reservations and effortless mobile payments.
Publisher
Category
TravelDownloads
3M+User Rating
Total Ratings
40K+Locales
4Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Glide through the city with powerful electric assistance. Perfect for conquering hills and reaching your destination without breaking a sweat.
Never wander for a ride. Find and reserve your e-bike—and your return station—directly in the app before you even leave your door.
No hidden fees. Sign up in seconds with Apple ID and pay as you go using your favorite mobile wallet or credit card.
Insights from user reviews.
Sentiment Score
Summary
This app receives predominantly negative feedback, primarily due to significant international user restrictions which prevent many from registering with non-Japanese phone numbers or IDs. Users frequently report encountering poorly maintained bicycles, suffering from issues like flat tires, rust, or non-functional electric assist, alongside highly unreliable bike return processes marred by full stations and persistent "outside return area" errors. While some users appreciate the widespread availability of stations, the comfort of electric bikes, and the value offered by discount coupons, these positive aspects are largely overshadowed by frustrations with payment failures, unhelpful customer support, and unexpected charges stemming from the app's operational shortcomings.
Common Themes
Everything you need to know about HELLO CYCLING - シェアサイクル.
Description
Latest Version
3.19.11
Size
54.9 MB
First Released
Mar 26, 2017
Join over 3 million riders and access 10,000+ stations across Japan. Download now to experience the ease of electric-assist cycling with a 1-minute setup.
Everything you need to know about HELLO CYCLING - シェアサイクル
HELLO CYCLING is an app that provides convenient electric-assist bicycle and e-bike sharing services. It operates in over 10,000 locations nationwide, facilitating comfortable rides for various purposes like commuting, errands, and sightseeing.
HELLO CYCLING rental fees start from ¥160 for 30 minutes. Pricing can vary by region. The app details exact fees, and there are no monthly membership fees to use the service.
To use HELLO CYCLING, register as a member, find a station via the app, and reserve a nearby bike. After confirming the bike number, press unlock. Ride to your destination and return the bike by parking, locking, and pressing 'RETURN'.
HELLO CYCLING accepts multiple payment methods including PayPay, Credit Cards, Mobile Carrier Billing (NTT Docomo, au, SoftBank), Yahoo! Wallet, and WebMoney. Additional options are available on the official website or within the app.
Yes, HELLO CYCLING allows one account to reserve multiple electric-assist bicycles simultaneously. You can also reserve your return station in advance through the app.
No, HELLO CYCLING has no monthly membership fees. Registration is free and takes approximately 1 minute. You can register using your email address, Apple ID, Yahoo! JAPAN ID, or other available options.
Yes, you can rent a HELLO CYCLING bike without an app reservation by registering an IC card. However, bike availability at your desired station is not guaranteed when renting this way.
HELLO CYCLING offers electric-assist bicycles and e-bikes. These are designed to provide a smooth and enjoyable ride for users, suitable for various travel needs including daily commutes and sightseeing.
HELLO CYCLING is compatible with various local bike-sharing services, including daicahri, Bell Sharing, SHONAN PEDAL, MY BIKE, Kantetsu Pedal, Mitochari, MaaS Cycle, Sunaotus Mobility, Harenohi Cycle, PULCLE, Izunaka Sharing, Surugano Cycle, CYCY, Hi!Cycling, Ballooners Cycle, and Mikuchari.
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