Mutasil (هيئة الاتصالات): Your Unified Gateway to Saudi Tech and Telecom Services

The هيئة الاتصالات (CST) app, also known as the "Mutasil" portal, is the unified platform for services from the Communications, Space and Technology Commission. It aims to enhance the quality and efficiency of electronic services and raise user satisfaction for individuals, private, and government entities.

The هيئة الاتصالات app provides electronic services including inquiry about telecom numbers, escalating telecom complaints, and reporting issues if a service provider fails to open a complaint ticket. It also allows users to review digital documents.

Yes, the CST app allows users to manage their telecom numbers. The 'Inquiry about my numbers' feature provides detailed information about all registered numbers linked to the user.

Yes, users can escalate telecom complaints directly through the هيئة الاتصالات app. It features a dedicated service titled 'تصعيد شكاوى اتصالات' (Escalate telecom complaints) for this specific purpose.

Yes, the Mutasil app includes a 'My Requests' section to track all submitted requests and complaints. Users can view the status of their requests, such as 'Completed' or 'Sent', along with their submission dates.

Yes, the هيئة الاتصالات app enables users to review all their digital documents. This feature, titled 'Digital Documents', provides access to digital licenses and their associated expiry dates and statuses.