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KeyBank Mobile Banking

No more financial limbo. This app gives users the power to command their money, instantly and securely.

Finance & Crypto ›

Key Figures

Downloads

2.5M+

User Rating

4.7/5

Total Ratings

223.0K

Publisher

KeyBank National Association

Evaluating core functionalities for tech-savvy users seeking efficient and secure financial management.

KeyBank Mobile Banking: Feature Analysis

Enhanced Security & Biometric Login

The app integrates robust security protocols, including biometric authentication like fingerprint or Face ID, safeguarding personal and financial data. It also ensures no banking information is stored on the device, minimizing risk.

Comprehensive Account Monitoring

It offers a streamlined view of account balances and recent transactions, including a QuickView option for instant access, allowing users to efficiently monitor their financial status.

Mobile Check Deposit

This tool allows users to conveniently deposit checks directly from their mobile device, eliminating the need to visit a physical branch or ATM.

Efficient Bill Pay Management

The app provides comprehensive bill payment functionalities, enabling users to schedule, review, and manage payments to existing and new payees directly within the platform.

Seamless Funds Transfers

It allows users to easily transfer funds between their KeyBank checking and savings accounts, ensuring fluid management of personal finances.

Customizable Account Alerts

Users can set up and manage personalized alerts to stay informed about account activity, transactions, and security updates, promoting proactive financial control.

Person-to-Person (P2P) Payments

The app facilitates sending money to friends and family, providing a convenient way to handle personal transfers quickly and securely.

Digital Document Access

It provides convenient access to important financial documents such as account statements and tax forms, simplifying record-keeping and financial administration.

FAQ

Frequently Asked Questions

Everything you need to know about KeyBank Mobile Banking

What features does the KeyBank Mobile Banking app offer?

The KeyBank Mobile Banking app allows users to transfer funds, pay bills, send money, deposit checks, open accounts, and monitor bank accounts and cards.

How can users deposit checks using the KeyBank app?

Users deposit checks directly through the KeyBank Mobile Banking app. This feature allows checks to be deposited remotely without visiting a KeyBank branch or ATM.

Is the KeyBank Mobile Banking app secure for online banking?

Yes, the KeyBank Mobile Banking app is secure. It uses the same high-level security as KeyBank Online Banking and does not store banking information on the device.

Can I transfer money between my KeyBank accounts using the mobile app?

Yes, users can easily transfer funds between their KeyBank checking and savings accounts directly within the KeyBank Mobile Banking app.

Does the KeyBank Mobile Banking app support biometric login?

Yes, the KeyBank Mobile Banking app supports biometric login. Users can set up fingerprint or Face ID sign-in capabilities for convenient and secure access.

How can I view my KeyBank account statements on the app?

Users access their KeyBank account statements and tax forms directly within the KeyBank Mobile Banking app. This feature is part of managing personal finances.

Can users manage alerts in the KeyBank Mobile Banking app?

Yes, the KeyBank Mobile Banking app allows users to manage and edit account alerts. This includes setting alerts for low balances or card activity.

Do I need to be enrolled in KeyBank Online Banking to use the app?

Yes, enrollment in KeyBank Online Banking is a requirement to use the KeyBank Mobile Banking app. Anyone can download the app, but enrollment is necessary for functionality.

What types of accounts can I monitor with the KeyBank Mobile Banking app?

Users monitor various KeyBank accounts, including checking, savings, and credit cards. The app provides a consolidated view of all accounts.

Does the KeyBank Mobile Banking app store personal banking information on my device?

No, the KeyBank Mobile Banking app does not store banking information directly on your device. This minimizes risk if the mobile phone or tablet is lost or stolen.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

This image demonstrates the app's advanced security features, including convenient Face ID authentication, reinforced by the prominent KeyBank security logo.

Secure Access

Description

Take control of your money and bank the way you want to bank – anytime, anywhere. The KeyBank mobile banking app is free, fast, and secure with features that are streamlined for today’s on-the-go world: • Easily transfer funds between bank accounts • Pay bills • Send money to friends and family • Open a checking or savings account • Deposit checks on the app • Monitor and manage bank accounts and cards • View KeyBank credit card rewards points Safe and Secure Online Banking Confidently use the KeyBank mobile banking app without compromising your personal banking information. It’s backed with a multitude of safety and security features, including: • Same high-level security used for KeyBank Online Banking • User ID and password required to access banking app† • Secure connection to view banking account and transaction details • No banking information is stored on your device to minimize risk if your mobile phone or tablet is lost or stolen Convenient Banking on the Go Easily manage your personal finances when and where it’s most convenient for you and your schedule. With the KeyBank mobile banking app, you can: • View account balances and recent transactions with one swipe using QuickView • Deposit checks right from your mobile device without having to visit a KeyBank branch or ATM • Transfer funds between your KeyBank checking and savings accounts • Open an account right from your mobile device • Search and view your banking transaction history for the last 90 days • Access your KeyBank account statements and tax forms • Review and manage scheduled Online Bill Pay payments and transfers • Send money to existing payees and add new payees • Search for KeyBank branch and ATM locations Personalized Mobile Banking Settings Customize your in-app experience for your unique needs and preferences with account settings and seamless access to the KeyBank features and products you use: • Add a profile picture • Set up fingerprint or face ID sign in capabilities • Manage and edit account alerts • Access your credit card Reward Points balance Connect with KeyBank Please call 1-800-539-1539 if you have questions about the mobile banking app or need additional help or support. Follow KeyBank on social media: • Twitter: twitter.com/keybank • Facebook: facebook.com/keybank • LinkedIn: linkedin.com/company/keybank/ • YouTube: youtube.com/user/keybankcommunity/ • Instagram: instagram.com/keybank/ Important Disclosures † Anyone can download, but you must be enrolled in KeyBank Online Banking to use the app. IPhone® and iPod® touch are registered trademarks of Apple Inc. All rights reserved ©2025 KeyCorp. Member FDIC.