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My Airtel

The essential self-care app for the Sri Lankan diaspora. Manage family accounts, settle postpaid bills, and activate roaming instantly from the USA—available in English, Sinhala, and Tamil.

Key Figures

Downloads

876K+

User Rating

3.9/5

Total Ratings

2K+

Publisher

Bharti Airtel Lanka (Private) Limited

Stay Connected to Your Roots

The essential tool for the Sri Lankan diaspora to manage connections, support family, and stay travel-ready from anywhere in the world.

Remote Family Management

Easily top up prepaid credits or pay postpaid bills for your loved ones in Sri Lanka directly from the USA.

Seamless Travel Roaming

Activate IDD and Roaming services before you fly. Be connected the moment you land in Colombo without visiting a kiosk.

FAQ

Frequently Asked Questions

Everything you need to know about My Airtel

What is the My Airtel App?

The My Airtel App is a free platform for managing all Airtel Prepaid and Postpaid connections. It offers an enhanced user experience with additional services from your mobile device.

Can I manage both prepaid and postpaid accounts with the My Airtel App?

Yes, the My Airtel App enables users to easily manage both their Airtel Prepaid and Postpaid accounts directly from their mobile device.

How do I check my data usage and balance on the My Airtel App?

Users check detailed account activity, including data usage and balance, within the My Airtel App. Screenshot #3 depicts the usage tracking interface.

Does the My Airtel App support multiple languages?

Yes, the My Airtel App allows users to select their preferred language for app navigation. Options include English, Sinhala, and Tamil.

Can I activate IDD and Roaming services using the My Airtel App?

Yes, the My Airtel App provides the functionality to enable International Direct Dialing (IDD) and roaming services directly through the application.

How can I contact customer support through the My Airtel App?

Users contact customer support via live chat with an Airtel agent or through WhatsApp chat for assistance with queries within the My Airtel App.

Can I purchase new data packs or plans through the My Airtel App?

Yes, the My Airtel App allows users to access, manage, and purchase new data packs and plans. Screenshot #2 displays various available pack options and pricing.

Are Value Added Services available on the My Airtel App?

Yes, the My Airtel App offers various Value Added Services for personalization. Screenshot #5 shows examples such as Welcome Tunes, Astrology Alerts, and Sports alerts.

Does My Airtel App offer bill reminders for postpaid connections?

Yes, the My Airtel App allows users to set bill reminders. This feature ensures that postpaid bill payments are not missed.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

My Airtel - The home screen of the My Airtel app showing account balance data usage and support options on a smartphone — The home screen of the My Airtel app showing account balance data usage and support options on a smartphone

My Airtel - My Airtel app screen displaying various data and call packs for Sri Lanka mobile connections — My Airtel app screen displaying various data and call packs for Sri Lanka mobile connections

My Airtel - My Airtel app interface showing real-time account usage and balance monitoring. — My Airtel app interface showing real-time account usage and balance monitoring.

My Airtel - Two smartphones displaying the My Airtel app interface with data usage stats and a movie selection screen on a red background — Two smartphones displaying the My Airtel app interface with data usage stats and a movie selection screen on a red background

My Airtel - A mobile screen from the My Airtel app showing various value-added services like Welcome Tunes, Astrology Alerts, and Sports. — A mobile screen from the My Airtel app showing various value-added services like Welcome Tunes, Astrology Alerts, and Sports.

Description

The My Airtel App is a comprehensive, free platform designed to manage all your Airtel Prepaid and Postpaid connections conveniently from your mobile device. Leveraging new technology, the app has been fully revamped to provide an enhanced user experience with a more fluid interface, additional services, and exciting new offers. With the My Airtel App, you can: Manage Accounts: Easily handle your Airtel Prepaid and Postpaid accounts. Check Usage: Monitor detailed account activity. Manage Packs and Plans: Access and manage active and available packs and plans. Personalize Services: Tailor your experience with Value Added Services. Set Bill Reminders: Never miss a postpaid bill payment with reminders. Use e-Services: Access various electronic services conveniently. Activate IDD & Roaming: Enable international direct dialing and roaming services. Profile Management: Update your profile for personalized services and offers. Locate Service Partners: Find the nearest Airtel Service Partners and Service Points. Access FAQs: Get answers to frequently asked questions. Live Chat Support: Raise queries via live chat with an Airtel agent. WhatsApp Support: Get assistance through WhatsApp chat. Select Preferred Language: Choose from English, Sinhala, and Tamil for app navigation. Experience faster browsing speeds and seamlessly manage your Airtel services. Download the Airtel app now and experience the convenience firsthand. Your feedback is valuable—reach out with questions and suggestions at 555@airtel.lk