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myIncidence

Never drive alone again. Experience the future of safety with automated emergency reporting, real-time assistance tracking, and seamless IoT beacon integration designed to protect you when it matters most.

Automotive Industry ›

Key Figures

Downloads

62K+

User Rating

2.1/5

Total Ratings

200

Publisher

Netun Solutions SL

Your Smart Digital Guardian on the Road

From automated alerts to real-time rescue tracking, we take the stress out of roadside emergencies with advanced IoT technology.

Smart IoT Emergency Sync

Pair with your connected beacon to automatically trigger a rescue request and alert nearby drivers the moment you stop.

Precision Location Dispatch

Never struggle to explain your location again. We share your exact GPS coordinates directly with emergency responders.

FAQ

Frequently Asked Questions

Everything you need to know about myIncidence

What is myIncidence?

myIncidence is a free mobile application for advanced roadside assistance. It helps users manage road incidents by providing a guided process and connecting to necessary aid services.

Does myIncidence connect with V16 emergency beacons?

Yes, myIncidence connects with compatible V16 emergency beacons like Help Flash IoT, Hella IoT, and Help Flash Smart. This integration enables automatic incident reporting upon beacon activation.

Can I track my crane's arrival using myIncidence?

Yes, myIncidence allows real-time tracking of compatible geolocated cranes. Users can see the crane's itinerary until it reaches their vehicle's location.

Is the myIncidence app free to use?

Yes, myIncidence is a free application. It provides advanced roadside assistance features without cost to the user.

How does the myIncidence app work during a road incident?

During a road incident, activate myIncidence manually or via a compatible device. The app guides you through questions, contacts emergencies or roadside assistance, and sends your exact location.

Does myIncidence send location data to DGT 3.0?

Yes, when myIncidence is linked with a compatible V16 beacon like Help Flash IoT or Hella IoT, the device connects to the DGT 3.0 cloud to send anonymous incident location alerts.

Is myIncidence safe for user data and privacy?

Yes, myIncidence has passed strict quality and security protocols. The application guarantees that all user data remains encrypted and secure.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

myIncidence - myIncidence app interface showing emergency location map and co-pilot slogan — myIncidence app interface showing emergency location map and co-pilot slogan

myIncidence - Real-time tow truck tracking map on the myIncidence mobile app interface — Real-time tow truck tracking map on the myIncidence mobile app interface

myIncidence - Smartphone interface of myIncidence app showing the synchronization process with smart emergency roadside beacons — Smartphone interface of myIncidence app showing the synchronization process with smart emergency roadside beacons

myIncidence - Mobile screens showing roadside assistance tracking and incident reports on the myIncidence app. — Mobile screens showing roadside assistance tracking and incident reports on the myIncidence app.

myIncidence - Mobile screen of the myIncidence app showing a navigation map and text announcing an upcoming car version in Spanish — Mobile screen of the myIncidence app showing a navigation map and text announcing an upcoming car version in Spanish

myIncidence - A showcase of compatible V16 emergency beacons for the myIncidence roadside safety app including brands like Help Flash Hella and Netun. — A showcase of compatible V16 emergency beacons for the myIncidence roadside safety app including brands like Help Flash Hella and Netun.

Description

Con esta aplicación de Incidence, myIncidence, ya no conduces solo. Lleva en tu móvil la aplicación gratuita de asistencia en carretera más avanzada. Ante un incidente en la vía, te lo ponemos muy fácil. Solo tendrás que seguir nuestro proceso guiado en la app y te ayudaremos a gestionar la incidencia, poniendo en marcha el servicio de auxilio que necesites en ese momento. Vincula myIncidence (antes Incidence APP) con una señal V16/luz de emergencia conectada compatible, como Help Flash IoT o Hella IoT, y comprueba que el dispositivo conecta correctamente con la nube DGT 3.0. También somos compatibles con Help Flash Smart, la baliza luminosa que se conecta con Bluetooth a myIncidence. En caso de accidente o avería, tu baliza enviará una alerta anónima de la ubicación del incidente para que se muestre al resto de conductores de la vía en navegadores y paneles de información variable. Al activar el modo destello de la baliza, no solo mejorará la visibilidad de tu vehículo averiado, también se iniciará automáticamente el proceso guiado de myIncidence para reportar tu incidencia. ¿Cómo funciona myIncidence? Descarga la app y sigue los pasos para su configuración y registro. Tras este proceso ya estará lista para su uso. En caso de incidente en carretera: Activa la app manualmente o a través de un dispositivo compatible como Help Flash IoT o Hella IoT. Te haremos algunas preguntas antes de contactar con emergencias o con tu servicio de asistencia en carretera en función del tipo de incidencia. Avisaremos y enviaremos tu localización exacta*. Recibirás la asistencia que necesites. En el caso de grúas compatibles geolocalizadas también podrás ver en tiempo real su itinerario hasta la llegada al punto donde se encuentra tu vehículo. *Servicio de envío de localización disponible para servicio de emergencias y clientes con pólizas vigentes en las compañías aseguradoras con acuerdos de adhesión vigentes. SEGUIMOS MEJORANDO PARA QUE ESTÉS MÁS SEGURO: Progresivamente irás recibiendo nuevas actualizaciones que mejorarán las funcionalidades actuales de la app y tu experiencia como usuario. INFORMACIÓN IMPORTANTE: Usa la aplicación con responsabilidad y cuando realmente la necesites. El sistema está conectado con un servicio de triaje de emergencias, por lo que cada vez que actives esta funcionalidad se generará una incidencia real. NOTA: Esta aplicación ha sido testada y ha pasado por los más estrictos protocolos de calidad y seguridad para garantizar que mantendremos todos tus datos encriptados y seguros.