Nama Services

Nama Services

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Logo of Nama Services

Nama Services: Seamless Electricity Management for Your Omani Properties

Manage payments, submit meter readings, and track consumption securely from anywhere in the world with the official utility app for the Sultanate of Oman.

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Publisher

Nama Electricity Supply Company SAOC

Category

Utilities

Downloads

121K+

User Rating

2.4/5

Total Ratings

300

Locales

1

Your Power at a Glance

Discover the interface used by 121K+ users.

Dashboard of the Nama Services app showing electricity bill payment and account management features

Dashboard of the Nama Services app showing electricity bill payment and account management features

Nama Services mobile app interface showing the side navigation menu and quick access features

Nama Services mobile app interface showing the side navigation menu and quick access features

Nama Services mobile app interface displaying the Autopay feature screen with benefits and activation steps

Nama Services mobile app interface displaying the Autopay feature screen with benefits and activation steps

Nama Services app recharge accounts screen for prepaid electricity

Nama Services app recharge accounts screen for prepaid electricity

Manage Your Omani Property from Anywhere

The tools that make this app stand out, trusted by 121K+ users.

📊

Remote Consumption Tracking

Monitor usage with interactive charts and submit self-meter readings to manage your properties from thousands of miles away.

💳

Instant Global Payments

Recharge prepaid meters or pay postpaid bills instantly with secure Autopay and multiple payment options tailored for your convenience.

🔒

Secure Biometric Access

Protect your accounts with Face ID and encrypted data transmission, ensuring your cross-border utility management remains private and safe.

Review Analysis

Insights from user reviews.

Sentiment Score

9%
Negative

Summary

The Nama mobile app receives overwhelmingly negative feedback from users, with a global sentiment score indicating significant dissatisfaction. Users consistently report critical issues such as slow performance, frequent bugs, and the app often failing to open or function correctly. Specific complaints include update problems for version 2.1.9 and general compatibility issues with new iOS updates. Essential features like checking balances, viewing consumption history, downloading invoices, and a functional meter reading camera are frequently reported as missing or unreliable, leading to considerable user frustration. Moreover, customer support is widely criticized for being unresponsive and unhelpful in resolving persistent problems, leaving users with limited recourse. While one user found the app 'easy to use,' this positive feedback is overshadowed by widespread complaints about login difficulties, payment processing errors, and a generally counter-intuitive user interface.

Common Themes

App Performance and Stability(12)
Missing Key Features(9)
Customer Service and Support(5)
Login and Account Management(4)
Payment Processing Reliability(4)
User Interface and Experience(4)
Ease of Use(1)
Request for Unified Services(1)

About the app

Everything you need to know about Nama Services.

Description

Nama Services is the official mobile application for electricity services in the Sultanate of Oman, serving customers across all governorates except Dhofar. KEY FEATURES PAYMENTS & BILLING • Pay electricity bills instantly for postpaid accounts • Recharge prepaid meters with Quick Pay • Set up automatic recurring payments (Autopay) • View detailed payment history • Multiple payment methods supported ACCOUNT MANAGEMENT • Manage multiple electricity accounts in one place • Track electricity consumption with interactive charts • Submit self-meter readings (SMR) • View detailed billing history and account information • Update profile and personal information USER EXPERIENCE • Fully bilingual - English and Arabic support • Dark and Light theme options • Biometric login (Face ID/Touch ID) • Push notifications • Secure authentication and data encryption • Guest mode for quick access SECURITY & PRIVACY Your data security is our priority. The app features: • Biometric authentication • Encrypted data transmission • Secure payment processing • Session management

Latest Version

3.2.5

Size

51.8 MB

First Released

May 31, 2017

Take Control of Your Utilities Across Borders

From the US to Oman, manage your electricity accounts with the security and convenience you deserve. Download Nama Services today to pay bills, monitor consumption, and manage your properties instantly.

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App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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