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PLN Mobile

Manage electricity from anywhere in the world. Join millions of Electrizens buying tokens, paying bills, and monitoring services for their Indonesian properties with total transparency and ease.

Key Figures

Downloads

3M+

User Rating

4.8/5

Total Ratings

139K+

Publisher

PLN (PERSERO), PT

Manage Your Indonesian Home from Anywhere

Empowering the Indonesian diaspora in the US with total control over electricity services, bill payments, and property maintenance back home.

Secure Direct Payments

Pay electricity bills or purchase prepaid tokens for your family instantly. Use virtual accounts and digital wallets to ensure your support goes exactly where it is needed.

Remote Monitoring & Support

Stay updated on your property power status. Monitor repair progress and receive real-time notifications about outages or maintenance from 10,000 miles away.

FAQ

Frequently Asked Questions

Everything you need to know about PLN Mobile

What is PLN Mobile?

PLN Mobile is the most complete application for all electricity matters in Indonesia. It allows users to manage various electricity services conveniently from their mobile device.

How can I pay electricity bills and tokens using PLN Mobile?

PLN Mobile provides easy payment options for electricity bills and tokens. Users can pay directly using bank Virtual Accounts, digital wallets, or credit card services within the application.

Does PLN Mobile offer self-meter reading?

Yes, PLN Mobile provides a Self-Meter Reading (SwaCAM) feature. This allows users to input their own meter readings, simplifying bill calculation and removing the need for officer visits.

How can I report an electricity complaint or outage using PLN Mobile?

PLN Mobile features a complaint system with Auto Dispatch. Users can report power outages, meter issues, or new connection problems directly, with notifications for status updates.

Can I apply for a new electricity connection or power increase via PLN Mobile?

Yes, PLN Mobile enables users to easily apply for new electricity connections and power increases. This service is available directly through the application for convenience and simplicity.

What additional services does PLN Mobile provide?

PLN Mobile offers additional services beyond core electricity management. These include ICONNET for internet installation, ListrikQu for electricity repair, and SPKLU (Charge.In) for electric vehicle charging.

How do I track my electricity service application in PLN Mobile?

Users can track their electricity service applications, such as power changes or new connections, directly within PLN Mobile. The app provides a dedicated feature for monitoring application status conveniently.

How can I contact PLN Mobile support?

Users can contact PLN Mobile support via email at pln123@pln.co.id. A contact center is also available by dialing 123 with the local area code for direct assistance.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

PLN Mobile - Hand holding a smartphone displaying the Change Power service steps in the PLN Mobile app — Hand holding a smartphone displaying the Change Power service steps in the PLN Mobile app

PLN Mobile - Interface of the PLN Mobile app for reporting power outages and meter complaints — Interface of the PLN Mobile app for reporting power outages and meter complaints

Description

Hai Electrizen! Beli token listrik, bayar tagihan, melakukan pengaduan, mengajukan pasang baru dan tambah daya dengan mudah melalui PLN Mobile! PLN Mobile merupakan aplikasi terlengkap untuk semua hal kelistrikan di Indonesia. Hal-hal yang bisa dilakukan di PLN Mobile: 1. Pembayaran listrik yang mudah dari Aplikasi Agar semakin mudah dalam membeli token maupun membayar tagihan, PLN Mobile menyediakan fitur pembayaran langsung menggunakan Virtual Account bank, dompet digital maupun layanan kartu kredit. Selain itu, PLN Mobile menyediakan token – token eksklusif yang lebih murah. 2. Pelaporan Catat Meter Mandiri (SwaCAM) PLN Mobile menyediakan fitur catat meter sendiri shingga mempermudah perhitungan tagihan Anda. Tidak perlu lagi berinteraksi dan menunggu petugas! 3. Pengaduan PLN Mobile menyediakan fitur pengaduan yang dilengkapi fitur Auto Dispatch, sehingga mempermudah penerusan dan monitor laporan langsung ke petugas teknis terdekat yang tersedia (berlaku di beberapa lokasi). Selain itu, aplikasi ini dapat memberikan notifikasi terkait kejadian padam di sekitar lokasi maupun rumah Anda, termasuk ketika listrik sudah kembali menyala. 4. Pengajuan layanan listrik (pasang baru dan tambah daya) Listrik sering putus karena kurang daya dan membutuhkan pasang baru di rumah atau kantor? Ajukan langsung ubah daya dan pasang baru dengan lebih mudah dan hanya dalam genggaman. 5. ICONNET dan fitur lainnya Sebagai aplikasi kelistrikan terlengkap di Indonesia, PLN Mobile juga menyediakan fitur – fitur lainnya seperti pemasangan internet (ICONNET), perbaikan listrik (ListrikQu), dan SPKLU (Charge.In). Dengan beragam fitur yang dihadirkan, tunggu apa lagi? Ayo download PLN Mobile! Helpdesk : pln123@pln.co.id Contact center: (kode area) 123 Published by : PT PLN (Persero) Pusat