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Neoenergia SA

Join over 1 million customers who manage bills, track detailed usage, and report outages in seconds. Experience total convenience with our top-rated digital assistant.

Utilities & Home Services ›

Key Figures

Downloads

1M+

User Rating

4.8/5

Total Ratings

52K+

Publisher

Neoenergia SA

Your Energy, Managed Without Borders

Experience the ease of managing your Brazilian utilities directly from the US. Our all-in-one platform brings transparency, efficiency, and peace of mind to international property owners.

Instant Digital Payments

Eliminate international mail delays. Register for digital invoices and pay bills securely in seconds to keep your services running smoothly from anywhere.

Real-Time Outage Tracking

Stay informed about your property from thousands of miles away. Report power failures and monitor restoration status in real-time with just one tap.

FAQ

Frequently Asked Questions

Everything you need to know about Neoenergia SA

How do I register for the Neoenergia SA app?

Yes, you can register quickly and free of charge on the Neoenergia SA app. You can use your existing Virtual Agency login or create a new account directly within the application.

What services does the Neoenergia SA app offer?

The Neoenergia SA app allows you to register for digital invoices, make payments, view detailed bill values, and report power outages. It also supports new connection requests and change of ownership.

Can I recover my password in the Neoenergia SA app?

Yes, users can recover their password for the Neoenergia SA app. If you forget your password, click "Esqueceu sua senha?" to regain access to your account.

How can I understand the detailed value of my electricity bill in the Neoenergia SA app?

Yes, the Neoenergia SA app provides a feature to understand your bill's detailed value. It displays a chart breaking down components like transmission, taxes, and charges for your consumption.

Does the Neoenergia SA app allow automatic debit for bills?

Yes, the Neoenergia SA app allows you to register for automatic debit for your bills. You need to provide bank details including bank name, agency, and account number for setup.

What are the password requirements for the Neoenergia SA app?

New passwords for the Neoenergia SA app must be a minimum of 8 characters, not sequential, avoid parts of CPF/CNPJ, no repeated parts, allow special characters, and contain no blank spaces.

Can I report a power outage using the Neoenergia SA app?

Yes, the Neoenergia SA app includes a function to report a power outage or issues with public lighting. This feature is accessible from the main account menu.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Neoenergia SA - Neoenergia SA mobile app welcome screen on a smartphone with a green background. — Neoenergia SA mobile app welcome screen on a smartphone with a green background.

Neoenergia SA - Neoenergia SA app interface showing login and energy service options — Neoenergia SA app interface showing login and energy service options

Neoenergia SA - Mobile screenshots of the Neoenergia app interface showing account management, billing options, and power outage reporting. — Mobile screenshots of the Neoenergia app interface showing account management, billing options, and power outage reporting.

Neoenergia SA - Neoenergia app screen showing automatic debit registration form for bank account details — Neoenergia app screen showing automatic debit registration form for bank account details

Mobile screen of the Neoenergia app showing a user profile and recent electricity invoices with their payment status.

Neoenergia SA - A screenshot of the Neoenergia app showing a detailed donut chart breakdown of monthly energy bill expenses — A screenshot of the Neoenergia app showing a detailed donut chart breakdown of monthly energy bill expenses

Neoenergia SA - Interface for changing password and account verification in the Neoenergia mobile app — Interface for changing password and account verification in the Neoenergia mobile app

Description

O Aplicativo Neoenergia está de cara nova e com muitas novidades! Cadastre-se de maneira rápida e sem custos! Importante: Seu cadastro é único. Utilize os dados de acesso da Agência Virtual (login e senha), ou caso ainda não possua cadastro, poderá fazer de forma rápida e fácil no aplicativo. Caso tenha esquecido sua senha, clique “Esqueceu sua senha ?” para recuperar seu acesso. Nota: Caso identifique a necessidade de atualizar os dados cadastrais, orientamos que procure nossos canais de atendimento. Em poucos minutos você poderá: cadastrar sua fatura digital, realizar pagamentos, entender o valor detalhado da sua conta, informar falta de energia e muito mais. Tudo que você precisa em um único aplicativo, proporcionando aos clientes da Neoenergia comodidade e praticidade.