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Duke Energy

Take the guesswork out of your utility bill. Pay securely, track daily usage, and get instant restoration updates during outages—all in one place.

Utilities & Home Services ›

Key Figures

Downloads

2M+

User Rating

4.8/5

Total Ratings

125K+

Publisher

Duke Energy Corporation

Manage Your Home Energy with Confidence

Take the stress out of utilities with a powerful app designed to give you total control over your bills, usage, and home safety.

Effortless Bill Management

View and pay your bills in seconds using Face ID or Touch ID, and set up Auto-Pay so you never miss a deadline.

Real-Time Outage Updates

Get instant alerts if your power goes out and track restoration progress on a live map, providing peace of mind when it matters most.

FAQ

Frequently Asked Questions

Everything you need to know about Duke Energy

Can I log into the Duke Energy app using biometrics?

Yes, the Duke Energy app allows secure login using Touch ID® or Face ID® for convenient access after initial setup.

How can I pay my bill using the Duke Energy app?

The Duke Energy app allows you to view and pay your bill. You can make one-time payments or set up automatic payments directly within the app.

Does the Duke Energy app allow users to report power outages?

Yes, the Duke Energy app enables users to report power outages and receive updates on their estimated restoration times directly within the application.

Can I track my energy consumption with the Duke Energy app?

Yes, the Duke Energy app provides features to track your past and recent energy usage, offering detailed information to help you manage consumption more effectively.

How can I view my billing history in the Duke Energy app?

The Duke Energy app allows you to view your complete billing history. You can also compare your current bills with those from last year and last month.

Can I set up bill reminders in the Duke Energy app?

Yes, the Duke Energy app allows you to set up bill reminders. This feature helps you stay informed and ensures you always know when your payment is due.

Does the Duke Energy app provide energy-saving tips or offers?

Yes, the Duke Energy app provides access to energy and money-saving offers. Users can take advantage of various programs and tips to reduce their energy costs.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Duke Energy - Duke Energy mobile app login screen featuring biometric sign in options — Duke Energy mobile app login screen featuring biometric sign in options

Duke Energy - Interface of the Duke Energy app showing the billing and payment section with bill amount and pay button — Interface of the Duke Energy app showing the billing and payment section with bill amount and pay button

Duke Energy - Duke Energy mobile app screen for reporting power outages and tracking restoration updates. — Duke Energy mobile app screen for reporting power outages and tracking restoration updates.

Duke Energy - Duke Energy app screen showing energy and money saving offers — Duke Energy app screen showing energy and money saving offers

Duke Energy - Duke Energy app screen displaying energy usage data and a bar graph. — Duke Energy app screen displaying energy usage data and a bar graph.

Description

With the Duke Energy app, you’ll be able to easily manage and view your accounts anywhere, anytime. Current features of the Duke Energy app allow you to: • Easily log in. Using your Duke Energy account, you’ll be able to log in once and have options to set up either Touch ID® or Face ID® to easily access your account. • View and pay bill. Access your bill from anywhere and set up automatic payments. You can also view your billing history and easily compare bills from last year and last month. • Report an outage. Inform us if your power is out and get updates on when it is estimated to be restored. • Track energy usage. View your past and recent energy use so you can better manage it and get more detailed information. • Set up bill reminders. Stay on top of your bill and always know when to pay. • Save more. Take advantage of our energy and money-saving offers. • Customer service. Contact our customer support if you ever have questions about your service or your energy bill.