Publisher
Category
BusinessDownloads
756K+User Rating
Total Ratings
2K+Locales
26Discover the interface used by 756K+ users.
The tools that make this app stand out, trusted by 756K+ users.
Pay bills or reconnection fees instantly with Visa or Mastercard. Keep services active for your family or tenants without needing a local proxy.
Go paperless and download PDF receipts immediately. Stop worrying about physical mail delivery in Mexico and access your history anytime.
Use the bill simulator to estimate your next payment. Plan your expenses in advance and manage your foreign household budget with total precision.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives overwhelmingly negative feedback from users, resulting in a very low overall sentiment score. Critical issues frequently reported include a dysfunctional payment processing system, with many users unable to make online payments, encountering missing payment buttons (especially in version 14.010 for iOS 18.5), or experiencing failed transactions. Users also widely complain about the app's poor performance, citing freezing, slow loading times, and persistent login problems. While a few users appreciate the app's ease of use for accessing contract and invoice information, and its relatively small resource footprint, these positive aspects are largely overshadowed by widespread frustrations regarding its general unreliability and unintuitive design.
Common Themes
Everything you need to know about Naturgy Contigo.
Description
Latest Version
258.010
Size
98.0 MB
First Released
Dec 2, 2020
Everything you need to know about Naturgy Contigo
Naturgy Contigo is the official Naturgy México app. It provides services to manage your energy account, including bill consultation, payment, and history tracking.
You can pay your Naturgy Contigo bill using Visa and Mastercard credit or debit cards directly within the app. The app also supports direct debit registration.
Yes, Naturgy Contigo allows users to consult their historical bills and payment records directly within the app.
Yes, Naturgy Contigo allows you to download your bill in PDF format for your records directly from the application.
Yes, Naturgy Contigo supports payments for overdue bills and reconnections directly through the application's secure payment system.
Yes, Naturgy Contigo includes a simulator feature to help you estimate your next bill amount based on your consumption data.
Naturgy Contigo allows you to enroll in the electronic billing service (paperless) through its features for convenient and eco-friendly statements.
Yes, Naturgy Contigo states that transactions are protected and managed by a secure payment processor, EVO Payments, ensuring confidence and security.
Payments made through Naturgy Contigo may take up to 72 hours to reflect in the application. Always check your account status after this period.
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