OneService-Serving Your Estate
Skip the bureaucracy and improve your community in seconds. Report everything from maintenance issues to cleanliness with a single tap, and let us handle the paperwork for you.
Publisher
Category
ProductivityDownloads
279K+User Rating
Total Ratings
8K+Locales
1Discover the interface used by 279K+ users.
The tools that make this app stand out, trusted by 279K+ users.
Snap a photo of the issue and our AI-driven routing sends it to the exact agency responsible for the fix, no phone calls required.
Address everything from illegal parking and pests to infrastructure repairs to keep your estate safe, clean, and pristine.
Follow your reports in real-time and receive status updates from submission to resolution so you know your voice was heard.
Everything you need to know about OneService-Serving Your Estate.
Description
Latest Version
8.0.7
Size
38.4 MB
First Released
Aug 27, 2015
Download the OneService App to report municipal issues effortlessly and join thousands of residents building a cleaner, smarter community today.
Everything you need to know about OneService-Serving Your Estate
The OneService App is a platform for submitting feedback to improve your neighborhood. It allows users to report municipal issues directly to relevant Town Councils and government authorities anytime, anywhere.
The OneService App allows reporting of municipal issues including illegal parking, HDB facilities maintenance, cleanliness, roads, footpaths, animals, pests, and smoking in prohibited areas.
Feedback submitted via the OneService App is directed to relevant Town Councils and government agencies such as HDB, NEA, LTA, and NParks. The app partners with 17 Town Councils and 10 government agencies.
To report an issue, download the OneService App and log in with Singpass. Then, describe the neighborhood issue, select a category, and provide details and photos for submission.
No, the OneService App does not require users to indicate the responsible agency. It automatically directs feedback to the correct Town Council or authority based on the reported issue.
Users must log in using their Singpass account to access and utilize the OneService App's features, such as submitting feedback.
For feedback on the OneService App, users can submit a case directly within the app. If access is unavailable, feedback can be sent via email to mso_appenquiry@mnd.gov.sg.
The Terms of Use for the OneService App are available at https://go.gov.sg/osappterms. Downloading the app signifies agreement to these terms and its Privacy Policy.
Yes, the OneService App uses Artificial Intelligence. It helps determine the appropriate case category once a user describes the neighborhood issue during the submission process.
When reporting issues, users can upload a maximum of three photos. One photo must be taken from a distance. Supported formats include JPG, JPEG, HEIC, and PNG.
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