PingID

PingID

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Logo of PingID

PingID: Secure, One-Tap Identity Verification for the Modern Workforce

Streamline your professional access with frictionless multi-factor authentication and a secure digital wallet. Designed for efficiency-driven professionals who demand enterprise-grade security with the convenience of biometrics and offline support.

Publisher

Ping Identity Corporation

Category

Productivity

Downloads

11M+

User Rating

2.2/5

Total Ratings

2K+

Locales

16

Security, Simplified

Discover the interface used by 11M+ users.

PingID mobile app screen showing a six digit one time passcode with a countdown timer

PingID mobile app screen showing a six digit one time passcode with a countdown timer

PingID app interface showing a list of multiple corporate accounts for secure authentication

PingID app interface showing a list of multiple corporate accounts for secure authentication

PingID mobile app screen for secure sign on verification featuring location details and number selection buttons

PingID mobile app screen for secure sign on verification featuring location details and number selection buttons

PingID app onboarding screen showing instructions to scan a QR code to pair a device

PingID app onboarding screen showing instructions to scan a QR code to pair a device

PingID mobile app screen prompting user to verify identity with a passport or ID card

PingID mobile app screen prompting user to verify identity with a passport or ID card

PingID mobile app interface showing a digital wallet with various credentials including employee ID and parking pass.

PingID mobile app interface showing a digital wallet with various credentials including employee ID and parking pass.

PingID app screen showing a digital employee ID card and options to share identity credentials

PingID app screen showing a digital employee ID card and options to share identity credentials

PingID mobile app interface showing a corporate account login screen with push notification authentication

PingID mobile app interface showing a corporate account login screen with push notification authentication

Seamless Security for the Modern Professional

The tools that make this app stand out, trusted by 11M+ users.

👆

One-Tap Verification

Eliminate tedious manual codes with biometric login and swipe-to-approve technology for instant, secure access.

✈️

Uninterrupted Productivity

Authenticate securely even without a cellular signal, ensuring you stay connected while traveling or in remote job sites.

🆔

Unified Digital Wallet

Securely store and manage your professional credentials and digital identity badges in one centralized, encrypted location.

Review Analysis

Insights from user reviews.

Sentiment Score

10%
Negative

Summary

The app receives overwhelmingly negative feedback, with most users finding it unreliable and frustrating. While one reviewer praised its ease of use and consistent performance, numerous complaints highlight issues with the complex setup and pairing process, often involving non-existent QR codes and login failures. Users frequently encounter slow performance, an awkward user interface, and excessive authentication steps, with some reporting problems with Face ID, camera functionality on newer iPhones (like the iPhone 17 Pro Max), and a notable absence of landscape mode. Recent updates, including iOS 18.3 and general app updates, have been cited as causes for account access problems, connectivity issues, and a general decline in functionality.

Common Themes

Reliability(1)
Ease of Use(1)
Authentication Process(1)
Account Access(1)
Performance(1)
Setup Experience(1)
Device Compatibility(1)

About the app

Everything you need to know about PingID.

Description

The PingID® mobile app is a user-friendly solution designed to enhance login security and verify end users’ identities. Additionally, it serves as a digital wallet, enabling secure storage and management of digital identities. The app offers mission-critical security features for administrators and provides offline support for scenarios where a device lacks signal. The PingID mobile app integrates seamlessly with PingOne®, PingFederate®, PingOne Verify®, and PingOne Credentials®. Before installation, please ensure your organization has licensed PingID, PingOne Verify, or PingOne Credentials. For more information, contact your administrator or Ping Identity support.

Latest Version

3.5.0

Size

124.4 MB

First Released

Jul 2, 2014

Your Secure Access, Simplified

Join over 11 million professionals using PingID for frictionless, one-tap authentication. Secure your workday and manage your digital identity with ease, even offline.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about PingID

What is the PingID mobile app?

The PingID mobile app is a user-friendly solution designed to enhance login security and verify end users' identities. It also serves as a digital wallet for secure storage and management of digital identities.

How does PingID enhance login security?

PingID enhances login security by providing robust authentication methods, including one-time passcodes and push notifications. It verifies end users' identities to ensure secure access to accounts and digital resources.

Can PingID manage multiple user accounts?

Yes, PingID can manage multiple accounts. The app allows users to organize and access different organizational and personal accounts from a single interface.

Does PingID support offline authentication?

Yes, PingID supports offline authentication. The app provides offline support for scenarios where a device lacks an internet signal, ensuring continuous access to mission-critical security features.

What types of credentials can PingID store in its digital wallet?

PingID functions as a digital wallet for various digital identities and credentials. These can include Employee IDs, Area Access passes, Parking Passes, and Member Perks Passes, as shown in the app.

How do I pair a new device with PingID?

Users pair a device with PingID by scanning a QR code using the app's camera. Alternatively, a pairing key can be entered manually to establish the connection between devices.

Is PingID compatible with other Ping Identity products?

Yes, PingID integrates seamlessly with other Ping Identity products. It works with PingOne, PingFederate, PingOne Verify, and PingOne Credentials to provide a unified security experience.

Does PingID require a license for use?

Yes, PingID requires prior licensing. Organizations must have licensed PingID, PingOne Verify, or PingOne Credentials before users can install and utilize the PingID mobile app.

How does PingID verify user identity?

PingID verifies user identity by prompting users to present official documents. It uses passports, ID cards, or driver's licenses to confirm identity and ensure secure operations.

Can I share credentials using the PingID app?

Yes, you can share credentials using the PingID app. The app allows for the secure sharing of stored credentials, such as an Employee ID, once identity verification is complete.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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