PostNord - Track your parcels
From automatic parcel syncing to digital pickup keys, stay in control of every delivery across Sweden, Denmark, Finland, and Norway with total peace of mind.
Publisher
Category
LifestyleDownloads
7M+User Rating
Total Ratings
222K+Locales
4Discover the interface used by 7M+ users.
The tools that make this app stand out, trusted by 7M+ users.
Your parcels are automatically added and tracked across borders, providing total peace of mind from departure in the Nordics to arrival at your door.
Managing logistics from abroad? Securely share digital pickup keys with friends or family back home so they can collect your items on your behalf.
Stay ahead with instant notifications. Get precise updates on customs status, home delivery windows, and parcel box availability in seconds.
Insights from user reviews.
Sentiment Score
Summary
The PostNord app receives mixed feedback, with several users praising its ease of use, simple interface, and useful tracking capabilities. However, a significant number of customers report persistent issues related to app functionality, including login problems with MitID/BankID, difficulties with parcel box pickups, and inconsistent status updates. Delivery services also attract strong criticism, with frequent complaints about lost or stolen packages, misdeliveries, significant delays, and unreliable delivery times. Furthermore, customer support is widely condemned for being unresponsive, unhelpful, and difficult to contact, often leaving users frustrated with robot interactions.
Common Themes
Everything you need to know about PostNord - Track your parcels.
Description
Latest Version
8.69.2
Size
120.1 MB
First Released
May 26, 2015
Join over 7 million users managing Nordic logistics with ease. Download the PostNord app today for seamless, automated tracking between the US and Northern Europe.
Everything you need to know about PostNord - Track your parcels
Yes, the PostNord app allows you to track both receiving and sending PostNord parcels automatically. Create an account, and your parcels are added. Real-time updates are available in the "Track" section.
Yes, the PostNord app enables you to pick up parcels without a paper slip. The app generates a digital slip, often a QR code, which you present at the service point. No ID is required for pickup.
Yes, users can buy postage directly within the PostNord app. This feature is available for shipments within Sweden and Denmark, offering various shipping options with associated costs.
Yes, the PostNord app provides options to choose how you want your home deliveries, specifically in Sweden and Finland. You can manage delivery preferences and add specific details like door codes.
The PostNord app includes a feature to locate service points, mailboxes, and parcel boxes. You can search and filter these locations on a map within the app to find the nearest options.
Yes, the PostNord app allows you to share parcels with others. This feature enables them to pick up parcels on your behalf, streamlining the collection process.
Yes, the PostNord app allows users to manage and sign up for Modtagerflex services in Denmark. This feature integrates directly into the app's functionality for Danish users.
Yes, the PostNord app offers a direct chat function with customer service, specifically for users in Denmark. This provides immediate support for inquiries within the app.
Yes, the PostNord app sends notifications to keep you informed about your parcels. You will not miss any parcel updates, ensuring you receive timely information about your deliveries.
Yes, some delivery options within the PostNord app may incur costs. For instance, picking up from an optional service point can cost 19 SEK, payable with Swish, as shown in the delivery options.
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