SAWACO CSKH

SAWACO CSKH

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Logo of SAWACO CSKH

SAWACO CSKH: Manage Your Saigon Water Services From Anywhere in the World

The essential digital gateway for the Vietnamese diaspora and international investors to securely pay bills, track consumption, and ensure reliable water access for your properties and family in Ho Chi Minh City.

Publisher

SAIGON WATER CORPORATION

Category

Business

Downloads

202K+

User Rating

3.3/5

Total Ratings

900

Locales

1

Effortless Oversight

Discover the interface used by 202K+ users.

Home screen of the SAWACO CSKH app showing online water utility services and bill payment options

Home screen of the SAWACO CSKH app showing online water utility services and bill payment options

Smartphone screen showing SAWACO CSKH app water service notifications and bill alerts.

Smartphone screen showing SAWACO CSKH app water service notifications and bill alerts.

A mobile screenshot of the SAWACO CSKH app showing a detailed water bill with consumption and pricing information

A mobile screenshot of the SAWACO CSKH app showing a detailed water bill with consumption and pricing information

Sawaco CSKH app screen for online water bill payment with MoMo and VNPay options

Sawaco CSKH app screen for online water bill payment with MoMo and VNPay options

Sawaco CSKH app screen for reporting water meter readings

Sawaco CSKH app screen for reporting water meter readings

SAWACO CSKH mobile app service request form showing fields for customer information and utility requests

SAWACO CSKH mobile app service request form showing fields for customer information and utility requests

SAWACO CSKH mobile app interface for online support and customer service chat

SAWACO CSKH mobile app interface for online support and customer service chat

News and updates screen in the SAWACO CSKH mobile app showing utility announcements

News and updates screen in the SAWACO CSKH mobile app showing utility announcements

Manage Saigon Utilities from Anywhere

The tools that make this app stand out, trusted by 202K+ users.

💳

Direct Online Payments

Settle water bills instantly from the US through integrated payment gateways, ensuring your family or rental properties never face service interruptions.

📊

Remote Usage Monitoring

Track water consumption and download digital invoices in real-time. Detect potential leaks or unusual activity in your properties from 8,000 miles away.

🔔

Live Status Notifications

Stay informed with instant alerts on billing dates, water quality, and maintenance schedules, keeping you in control despite the time zone difference.

Review Analysis

Insights from user reviews.

Sentiment Score

21%
Negative

Summary

The app generally offers convenience for basic tasks such as checking water usage and payment history, with some users praising its modern interface and helpful customer support interactions. However, the overall user experience is severely undermined by numerous functional issues. Common complaints include significant delays in payment updates, an unresponsive customer service, a complex and often unapproved quota registration process, and persistent bugs like frequent re-login demands, broken Face ID authentication, and non-functional meter reading photo uploads. Additionally, a notable number of users raise serious security concerns, including direct accusations of the app facilitating scams.

Common Themes

Convenience and User Experience(14)
App Bugs & Instability(13)
Payment & Invoice Management(9)
Customer Service Responsiveness(8)
Quota Registration Process(7)
Security & Scam Concerns(3)

About the app

Everything you need to know about SAWACO CSKH.

Description

Phần mềm Chăm Sóc Khách Hàng SAWACO: Chăm Sóc Khách Hàng SAWACO là kênh dịch vụ chăm sóc khách hàng của Tổng Công ty Cấp nước Sài Gòn TNHH MTV (SAWACO), phần mềm được cung cấp hoàn toàn miễn phí dành cho tất cả khách hàng của SAWACO với các tính năng nổi bật bao gồm: - Tra cứu, xem và tải hóa đơn tiền nước. - Tra cứu thông tin Lịch đọc số. - Báo chỉ số nước thông minh. - Chất lượng nước Online. - Thanh toán tiền nước trực tuyến qua các kênh thanh toán phổ biến. - Cung cấp thông tin về định mức, giá biểu. - Gửi yêu cầu và các thắc mắc của khách hàng cần giải đáp cho Tổng Công ty. - Nhận thông báo sự cố, các tin tức và chất lượng nước. - Các chức năng dịch vụ khách hàng. Hỗ trợ: Khách hàng đang gặp phải vấn đề cần được trợ giúp? Hãy truy cập vào phần mềm Chăm sóc khách hàng, gửi các phản hồi đến chúng tôi, chúng tôi sẽ ghi nhận và xử lý các phản hồi từ quý khách hàng. Chính sách bảo mật, điều khoản sử dụng: https://cskh.sawaco.com.vn/cskh_public/cham_soc_khach_hang_sawaco/chinh_sach_bao_mat

Latest Version

2.2.34

Size

99.4 MB

First Released

Apr 1, 2021

Take Control of Your Vietnam Water Utilities from Anywhere

Join thousands of property owners and families in the USA using SAWACO CSKH to manage bills, monitor usage, and ensure peace of mind in Saigon with just a few taps.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about SAWACO CSKH

Is the SAWACO CSKH app free to use?

Yes, the SAWACO CSKH application is provided completely free of charge for all customers of SAWACO.

Can users view and download water bills with SAWACO CSKH?

Yes, the SAWACO CSKH app allows users to look up, view, and download their water bills directly within the application.

Does SAWACO CSKH support online water bill payments?

Yes, the SAWACO CSKH app enables online water bill payments through popular payment channels like MoMo, VNPAY, and Payoo.

How can I report my water meter reading using SAWACO CSKH?

The SAWACO CSKH app features a "Báo chỉ số nước thông minh" (Smart water meter reading reporting) function, allowing users to submit their meter readings directly.

How do SAWACO CSKH users get customer support?

Users can send feedback and inquiries to SAWACO through the "Gửi yêu cầu và các thắc mắc" feature within the SAWACO CSKH application for assistance.

Does the SAWACO CSKH app provide water quality information?

Yes, the SAWACO CSKH app provides "Chất lượng nước Online" (Online water quality) information and users receive notifications regarding water quality.

Can I check my water meter reading schedule in SAWACO CSKH?

Yes, the SAWACO CSKH app allows users to look up "Lịch đọc số" (meter reading schedule information) to stay informed about their scheduled readings.

What kind of notifications does the SAWACO CSKH app send?

The SAWACO CSKH app sends notifications about incidents, news, and water quality. It also informs about water supply interruptions.

Does SAWACO CSKH provide water pricing details?

Yes, the SAWACO CSKH app provides detailed information about "định mức, giá biểu" (norms and price tables) for water usage.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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