This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
Shopify Inbox
Empower your business with the free chat app designed to drive sales. Connect with customers in real-time, track cart activity, and send personalized discounts to close deals faster than ever.
Downloads
1M+User Rating
Total Ratings
17K+Publisher
Category
BusinessLocales
1Latest Version
8.56.0Size
39.2 MBFirst Released
Jun 26, 2018Turn Every Conversation Into a Conversion
Shopify Inbox is more than just a chat app; it’s a powerful sales tool designed to help busy merchants close deals, track customer behavior, and scale their business on the move.
Close Sales Faster
Convert browsers into buyers by sending products, discounts, and order details directly within the chat interface in just a few taps.
Live Cart Tracking
Get a competitive edge with real-time insights that show you exactly when customers add or remove items from their shopping cart.
Frequently Asked Questions
Everything you need to know about Shopify Inbox
What is Shopify Inbox?
Shopify Inbox is a free business chat app that allows merchants to communicate with customers, manage conversations from various channels, and sell products directly through chat.
Is Shopify Inbox a free app?
Yes, Shopify Inbox is a free business chat app. Merchants can utilize its features for customer communication and sales without direct app costs.
How does Shopify Inbox help close sales faster?
Shopify Inbox helps close sales by enabling merchants to send products and discounts directly within chats. It also uses automated messages to continue conversations, converting more interactions into checkouts.
Can I manage conversations from multiple channels with Shopify Inbox?
Yes, Shopify Inbox enables users to manage customer conversations from both online store chat and the Shop app, centralizing all communication in one place.
Can I share products and discounts using Shopify Inbox chat?
Yes, Shopify Inbox allows merchants to send products, discounts, and new orders directly inside customer chats with simple taps, facilitating immediate sales.
Does Shopify Inbox support automated messaging for customer engagement?
Yes, Shopify Inbox supports automated messaging. Merchants can send automated messages and seamlessly continue chats over email, ensuring ongoing customer communication.
Can I see a customer's shopping cart activity in Shopify Inbox?
Yes, Shopify Inbox provides visibility into customer activity. Merchants can know when customers add or remove items from their shopping cart, aiding proactive sales efforts.
Can staff members be assigned chats in Shopify Inbox?
Yes, Shopify Inbox includes a feature to assign chats to specific staff members and teams. This capability helps scale customer conversations efficiently across your business.
Where can I find support for Shopify Inbox?
For 24/7 support regarding Shopify Inbox, users must visit the Shopify Help Center. The direct link for support is help.shopify.com.
Does Shopify Inbox integrate with the Shop app?
Yes, Shopify Inbox integrates with the Shop app. This integration allows customers to contact merchants directly through the Shop app.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
A mobile interface of Shopify Inbox showing a list of customer messages with tags for checkout and shipping status.
Shopify Inbox interface showing a merchant sharing a product link and discount in a customer chat
Shopify Inbox interface showing quick reply suggestions for merchant chat
A mobile interface for Shopify Inbox showing a merchant chatting with a customer and successfully converting a conversation into an order.
Shopify Inbox mobile app screen showing a customer profile with contact information and an active shopping cart view
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.