Shurgard

Shurgard

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Logo of Shurgard

Shurgard: Your Seamless Digital Key to Effortless Storage

Skip the keypads and stop memorizing codes. Unlock gates, doors, and elevators instantly with a single tap on your phone.

Publisher

Shurgard Europe

Category

Business

Downloads

341K+

User Rating

2.6/5

Total Ratings

100

Locales

6

Your Key, Reimagined

Discover the interface used by 341K+ users.

Shurgard mobile app screen displaying the text simplify your storage experience alongside navigation icons for access, invoices, and units

Shurgard mobile app screen displaying the text simplify your storage experience alongside navigation icons for access, invoices, and units

A smartphone screen displaying the Shurgard app with a large red button to unlock a self storage unit at the South Croydon location

A smartphone screen displaying the Shurgard app with a large red button to unlock a self storage unit at the South Croydon location

Shurgard mobile app screen showing a successful gate unlock with a green checkmark icon

Shurgard mobile app screen showing a successful gate unlock with a green checkmark icon

Shurgard mobile app screen showing a list of past and overdue invoices with an option to enable AutoPay

Shurgard mobile app screen showing a list of past and overdue invoices with an option to enable AutoPay

Shurgard mobile app screen displaying storage unit location size and monthly rent information

Shurgard mobile app screen displaying storage unit location size and monthly rent information

Unlock Your Space with a Tap

The tools that make this app stand out, trusted by 341K+ users.

⌨️

Forget the Codes

No more memorizing PINs or keeping track of scraps of paper. Save your access code once and enjoy instant entry every time you visit.

📦

Hands-Full Access

Don't stop what you're doing. Unlock elevators and doors seamlessly while carrying your boxes, gear, or business inventory.

🚗

Drive-In Ease

No more reaching out of your car window or braving the weather. Open the main gate from your driver's seat as soon as you're in range.

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

This mobile app receives highly polarized feedback, with a significant number of users reporting critical functional failures. Many users experience persistent login issues, the app failing to open or freezing, and an inability to access their storage units, especially after recent updates around May-June 2024. While a subset of users praises the app for its ease of setup, reliable access, and useful features like remote gate opening, others criticize the mandatory nature of the app and its impact on convenience, citing data privacy concerns and a lack of adequate support. Payment processes are also a point of frustration, with reports of failed transactions, limited options, and opaque price increases.

Common Themes

Payment & Billing System(1)

About the app

Everything you need to know about Shurgard.

Description

No need to enter access code every time! With this app, you can enjoy simple and conveninent access to your Shurgard facility. How does it work? 1. Download the app 2. Setup access: you only need to enter your access code once 3. Enjoy: as soon as you’re within range of a gate, door, or elevator, open the app and tap it to gain access

Latest Version

2.2.3

Size

89.0 MB

First Released

Dec 12, 2022

Stop Memorizing Codes, Start Tapping In

Join over 340,000 users who have traded clunky keypads for effortless, one-tap entry. Download the Shurgard app today and unlock your storage unit with ease.

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FAQ

Frequently Asked Questions

Everything you need to know about Shurgard

What is the Shurgard app?

The Shurgard app provides simple, convenient, and keyless access to your Shurgard self-storage facility. It eliminates the need to enter an access code for each visit.

How does the Shurgard app simplify facility access?

The Shurgard app simplifies facility access by allowing a one-time access code setup. Users then tap to gain entry to gates, doors, or elevators when within range, without re-entering codes.

Can I manage my invoices with the Shurgard app?

Yes, you can manage your invoices with the Shurgard app. It allows users to view past and current invoices, including their status, and enables AutoPay for automatic monthly payments.

Does the Shurgard app display my storage unit information?

Yes, the Shurgard app displays comprehensive storage unit information. This includes your unit's location, address, size, monthly rent, access type (e.g., elevator), and ventilation status.

Is it necessary to enter an access code every time with the Shurgard app?

No, it is not necessary to enter an access code every time with the Shurgard app. The app requires a one-time setup of your access code, providing convenient, repeated access thereafter.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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