SNCF Connect: Explore France and Europe with the All-in-One Travel App
From high-speed TGV trains to the Paris Metro, plan and book your entire journey in seconds. Stay ahead with real-time alerts, skip the ticket lines with Apple Pay, and travel like a local with the official rail and transit companion.
Young woman with smartphone using the SNCF Connect app in a train station
SNCF Connect mobile app interface for planning train journeys and checking traffic info
SNCF Connect app showing train ticket search results and prices from Paris to Lyon
A screenshot of the SNCF Connect app showing various transit route options including bus, metro, and walking for a trip in Lyon France.
SNCF Connect app screen showing real-time train departures and platform numbers for Marseille and Paris stations.
SNCF Connect app screen showing real-time traffic info and service disruptions for French transit lines
SNCF Connect app notification showing a train ticket availability alert with a booking button
SNCF Connect app screen showing display settings for default and light appearance themes
Master Your French Adventure
The tools that make this app stand out, trusted by 14M+ users.
🚉
Total Transport Coverage
Seamlessly book Paris metros, RER, high-speed TGVs, and cross-border trains like Eurostar without ever switching apps.
🔔
Real-Time Smart Alerts
Travel with confidence thanks to live platform updates, disruption notifications, and in-app navigation guidance in English.
📲
100% Digital Convenience
Skip the ticket machine queues by saving tickets to your Apple Wallet and paying securely with Apple Pay or international cards.
Review Analysis
Insights from user reviews.
Sentiment Score
13%
Negative
Summary
The mobile app receives overwhelmingly negative feedback, with users frequently reporting numerous bugs, stability issues, and problematic updates that often introduce new defects or remove useful features. Specifically, multiple reviews highlight a bug preventing proper seat selection on iPhone and iPad after recent updates. Many find the user interface cluttered, complex, and unintuitive, making booking and managing tickets difficult. While a few users appreciate its general usefulness for travel planning and real-time information, common complaints also highlight issues with information accuracy, intrusive advertisements, and poor customer support, including a largely ineffective AI bot and missing English support.
Common Themes
Booking & Ticket Management(19)
Bugs & Stability(17)
User Interface & Complexity(10)
Frequent & Problematic Updates(10)
Information Accuracy(8)
Advertisements & Upselling(5)
Customer Support & Language(5)
General App Usefulness(4)
About the app
Everything you need to know about SNCF Connect: Trains & routes.
Description
SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS
Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.
Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
-Anticipate and organize your trips, finding the right journey at the best price,
-Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
-Exchange and cancel your reservations with ease.
For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Car rental, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limitless...
Personalized, proactive information
SNCF Connect isn't just about buying tickets! It's an app that informs and alerts you in real time to make your trips easier.
FEATURES TO HELP YOU DAYLY
Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 28 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket that's right for you
- Place an option on the ticket you're interested in to lock in the price for a given period
Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Tickets for Metro-Train-RER, Bus-Tram, Paris Region - Airports, RoissyBus, Navigo pass) and in 28 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...
Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your train's real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, TER, Transilien, RER).
- Make your connections easier: we'll tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.
Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...
Latest Version
20251229.1.0
Size
234.9 MB
First Released
Dec 16, 2009
Ready to Explore France Like a Local?
Download the official SNCF Connect app to book your TGV, Metro, and RER tickets seamlessly. Secure your journey with Apple Pay and navigate with real-time confidence.
FAQ
Frequently Asked Questions
Everything you need to know about SNCF Connect: Trains & routes
What is SNCF Connect?
SNCF Connect is an all-in-one application for planning, booking, and managing various journeys across France and Europe. It integrates train travel, public transport, and car-sharing options.
Can I buy train tickets using the SNCF Connect app?
Yes, SNCF Connect allows users to buy train tickets, travel subscriptions, and season tickets directly within the application, including for TGV INOUI, OUIGO, TER, and Eurostar.
Does SNCF Connect offer real-time traffic information and alerts?
Yes, SNCF Connect provides real-time information and alerts for traffic disruptions, train positions, and onboard announcements to help users travel with peace of mind.
How can I set up alerts for train tickets on SNCF Connect?
SNCF Connect allows users to schedule reservation alerts, low-price alerts, and full-train alerts to find suitable train tickets and lock in prices for a given period.
Can I top up my Navigo pass with SNCF Connect?
Yes, SNCF Connect supports topping up your Navigo pass on your phone for Île-de-France and buying/validating dematerialized transport tickets for RATP & SNCF networks in 28 French cities.
What types of transport can I plan with SNCF Connect?
SNCF Connect supports various transport modes including trains (TER, TGV INOUI, OUIGO, Eurostar), public transport (metro, bus, tram, RER), coaches (Flixbus, Blablacar Bus), and carpooling (Blablacar).
Does the SNCF Connect app offer different display themes?
Yes, the SNCF Connect application offers display options including a default SNCF Connect theme, a light theme, or a setting that aligns with your phone's system preferences.
Can I find multimodal itineraries within France using SNCF Connect?
Yes, SNCF Connect enables users to find the best route to their destination anywhere in France, integrating various modes like bus, metro, and walking to form a complete itinerary.
Which partners are integrated with SNCF Connect for extended services?
SNCF Connect integrates with partners like Car rental, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, and Accor Live Limitless, enhancing the journey experience.
What payment methods does SNCF Connect accept?
Yes, SNCF Connect offers payment options including bank cards (in one or more installments), Chèques-Vacances Connect, Apple Pay, and budget mobility cards for secure transactions.
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