STARLUX

STARLUX

Download on App StoreDownload on Google Play
Logo of STARLUX

STARLUX: Elevate Your Journey with a Boutique Travel Experience

From booking your next trans-Pacific flight to pre-ordering Michelin-inspired meals and managing your COSMILE membership, enjoy a seamless and luxury travel experience right from your smartphone.

Publisher

STARLUX Airlines Co., Ltd.

Category

Travel

Downloads

1M+

User Rating

3.9/5

Total Ratings

1K+

Locales

4

A First-Class Preview

Discover the interface used by 1M+ users.

A smartphone displaying the STARLUX Airlines app homepage with travel booking and check-in options

A smartphone displaying the STARLUX Airlines app homepage with travel booking and check-in options

Smartphone screen displaying the STARLUX Airlines app with upcoming flight details from San Francisco to Taipei and mileage balance

Smartphone screen displaying the STARLUX Airlines app with upcoming flight details from San Francisco to Taipei and mileage balance

Smartphone screen showing the STARLUX app flight booking confirmation for a round trip between Taipei and Tokyo.

Smartphone screen showing the STARLUX app flight booking confirmation for a round trip between Taipei and Tokyo.

STARLUX Airlines mobile app interface showing how to pay for a flight booking using COSMILE mileage points with a slider for adjustment.

STARLUX Airlines mobile app interface showing how to pay for a flight booking using COSMILE mileage points with a slider for adjustment.

STARLUX Airlines mobile app interface showing the flight status search screen by route.

STARLUX Airlines mobile app interface showing the flight status search screen by route.

STARLUX Airlines COSMILE member account overview showing award mileage and digital membership card

STARLUX Airlines COSMILE member account overview showing award mileage and digital membership card

Elevate Your Boutique Travel Experience

The tools that make this app stand out, trusted by 1M+ users.

🍽️

Bespoke In-Flight Services

Personalize your journey by pre-ordering Michelin-inspired meals and choosing the perfect seat for your trans-Pacific crossing.

📱

Seamless Digital Journey

Skip the lines with effortless mobile check-in and keep your digital COSMILE membership card and boarding passes ready at your fingertips.

🛰️

High-Speed Galactic Access

Stay connected across the ocean by pre-booking high-speed Wi-Fi and managing all your travel essentials with a single tap.

Review Analysis

Insights from user reviews.

Sentiment Score

23%
Negative

Summary

The app generally receives highly negative feedback, with users frequently encountering significant issues across its core functionalities. Recurring problems include persistent authentication and login errors, crashes and failures during booking and payment processes, and widespread difficulties with app updates and compatibility. While a few users found the booking experience easy and seat/meal selection straightforward, the overall user experience is marred by poor stability, an unintuitive interface, and critical failures in features like online check-in and boarding pass management.

Common Themes

App Update & Compatibility Issues(9)
Poor User Experience & Performance(9)
Authentication & Login Issues(8)
App Stability & Bugs(8)
Booking & Payment Failures(7)
Online Check-in & Boarding Pass Problems(3)
Easy Booking Process(1)
Smooth Seat & Meal Selection(1)

About the app

Everything you need to know about STARLUX.

Description

Mobile Booking and Ancillary Service Book flights, select seats, order meals or purchase prepaid Galactic Wi-Fi and additional baggage on STARLUX App. Mobile COSMILE Member COSMILE member no longer needs to carry a physical card as STARLUX Airlines accepts digital membership card. Simply open the App when needed to access the membership number. Mobile Check-in You can log in to the STARLUX App to check-in and easily access your boarding pass. Suggest upgrading to the latest version of iOS for better service.

Latest Version

2.1.72

Size

76.1 MB

First Released

Dec 24, 2019

Your Gateway to the Galactic Experience

Experience the ultimate in luxury boutique travel. Download the STARLUX app to manage your bookings, personalize your gourmet dining, and unlock your digital COSMILE rewards.

Download on App StoreDownload on Google Play
FAQ

Frequently Asked Questions

Everything you need to know about STARLUX

Can I book STARLUX flights using the STARLUX app?

Yes, the STARLUX app allows direct flight booking. Users can plan trips, select dates, and confirm reservations conveniently through the app.

What ancillary services does the STARLUX app provide?

The STARLUX app provides ancillary services like seat selection, meal ordering, purchasing prepaid Galactic Wi-Fi, and additional baggage. These enhance the travel experience.

Does the STARLUX app offer a digital COSMILE membership card?

Yes, the STARLUX app provides a digital COSMILE membership card. Members access their ID and mileage balance directly, eliminating the need for a physical card.

Is mobile check-in available through the STARLUX app?

Yes, mobile check-in is available through the STARLUX app. Users log in, check-in for flights, and easily access their boarding pass.

Can I use mileage to pay for flights in the STARLUX app?

Yes, the STARLUX app supports paying for flights with mileage. Users can view their mileage balance and apply it towards ticket purchases.

How do I check STARLUX flight status in the app?

The STARLUX app allows checking flight status. Users can search by route or flight number to get real-time information on their upcoming flights.

What is the recommended iOS version for the STARLUX app?

The STARLUX app recommends upgrading to the latest iOS version. This ensures better service and optimal application performance.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute