TeamViewer Assist AR (Pilot)

TeamViewer Assist AR (Pilot)

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Logo of TeamViewer Assist AR (Pilot)

TeamViewer Assist AR: Solve complex field issues instantly with remote expert guidance

Increase first-time fix rates and minimize downtime by providing on-site technicians with real-time visual support and 3D spatial annotations from your top experts.

Publisher

TeamViewer Germany GmbH

Category

Productivity

Downloads

979K+

User Rating

4.1/5

Total Ratings

100

Locales

28

Precision in Every Frame

Discover the interface used by 979K+ users.

Smartphone screen showing augmented reality 3D arrows pointing to specific machine parts for remote technical support

Smartphone screen showing augmented reality 3D arrows pointing to specific machine parts for remote technical support

Desktop and mobile screens showing TeamViewer Assist AR with 3D annotations for remote industrial support.

Desktop and mobile screens showing TeamViewer Assist AR with 3D annotations for remote industrial support.

Mobile app interface showing how to join a remote support session by scanning a QR code or entering a user ID

Mobile app interface showing how to join a remote support session by scanning a QR code or entering a user ID

A technician using the TeamViewer Assist AR app to draw a blue circle on industrial machinery for remote troubleshooting.

A technician using the TeamViewer Assist AR app to draw a blue circle on industrial machinery for remote troubleshooting.

Smartphone screen showing TeamViewer Assist AR with live translated captions and 3D annotations on machinery.

Smartphone screen showing TeamViewer Assist AR with live translated captions and 3D annotations on machinery.

Interface showing real-time chat and technical file sharing for remote expert assistance

Interface showing real-time chat and technical file sharing for remote expert assistance

Smartphone screen showing TeamViewer Assist AR app with 3D annotations on industrial machinery for creating tutorials

Smartphone screen showing TeamViewer Assist AR app with 3D annotations on industrial machinery for creating tutorials

Empower Your Field Teams with AR Precision

The tools that make this app stand out, trusted by 979K+ users.

🎯

Precision 3D Marking

Draw markers that lock onto real-world objects, ensuring technicians know exactly which part to fix without ambiguity.

🎥

First-Person Visuals

Stream high-definition video to remote experts, allowing them to see exactly what you see for instant, accurate troubleshooting.

🛡️

Enterprise-Level Security

Deploy with confidence using AES-256 bit encryption, protecting your industrial data and meeting strict IT compliance requirements.

About the app

Everything you need to know about TeamViewer Assist AR (Pilot).

Description

Use this app to receive remote assistance for all kinds of equipment, machinery, and infrastructure issues. • Simplify troubleshooting and improve productivity by showing the problem instead of just telling about it. • Receive real-time service and support from your remote experts • Your experts see what you see and annotate with 3D markers that stick to real-world objects • You can even share your knowledge by creating video tutorials for training purposes Key Features: • Remote camera sharing and real-time video streaming • HD VoIP • 3D annotations • Highest security standards: 256 Bit AES session encoding, 2048 Bit RSA key exchange • Plus so much more… TeamViewer Assist AR is the #1 choice for visual and remote guidance of field service technicians. Information on Mandatory Access ● Camera: Necessary to generate video feed on the app Information on Optional Access* ● Microphone: Fill the video feed with audio, or used to record message or session *You can use the app even if you do not allow the optional permissions. Please use in-app settings to disable the access.

Latest Version

15.74.1

Size

65.5 MB

First Released

Oct 23, 2018

Empower Your Field Teams with Real-Time AR Guidance

Reduce downtime and eliminate troubleshooting errors. Download the #1 tool for visual remote assistance and bring expert knowledge to any job site instantly.

Download on App Store

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