This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.
Downloads
66K+User Rating
Total Ratings
100Publisher
Category
LifestyleLocales
1Latest Version
1.1.24Size
31.9 MBFirst Released
Dec 11, 2025Smart Living, Connected to Home
The essential digital companion for Hsinchu citizens abroad. Access municipal services, settle payments, and stay informed with one tap.
Unified Digital Citizen Card
Ditch physical documents and access secure, one-stop authentication for all your municipal services from anywhere.
Global Payment Management
Settle parking fees and administrative dues remotely, ensuring your Hsinchu affairs are always up to date while you are abroad.
Frequently Asked Questions
Everything you need to know about 新竹通
What is 新竹通?
新竹通 is a municipal service application developed by the Hsinchu City Government. It integrates various convenient, citizen-centric smart mobile services, including a digital citizen card and secure digital identity authentication.
What municipal services does the 新竹通 app provide?
新竹通 provides services across six main themes: life information, municipal services, traffic information, diversified payments, health and welfare, and library services, all accessible via a single platform.
Can users pay bills and fees through the 新竹通 app?
Yes, 新竹通 supports diversified payments for various fees, including public parking, road parking, tuition, fines, land use, and citizen event venue fees, enabling quick and simple transactions.
Does the 新竹通 app offer a digital citizen card?
Yes, 新竹通 integrates a digital card wallet concept and securely issues a digital citizen card. This provides users with a convenient, one-stop mobile service experience.
How does 新竹通 assist with traffic information and transportation in Hsinchu?
新竹通 provides real-time bus information and parking lot availability. This feature helps residents navigate the city more smoothly and conveniently, enhancing urban mobility.
Does 新竹通 provide access to library services?
Yes, 新竹通 offers various library services. These include online borrowing, searching the library collection, and receiving reminders for book due dates, making reading more convenient.
Can users report issues or query cases with the Hsinchu City Government via 新竹通?
Yes, 新竹通 allows users to quickly report petitions and query case statuses. It also provides free access to the 1999 citizen hotline, creating an efficient communication channel.
Is the 新竹通 app secure for handling personal data?
新竹通 is designed with secure digital identity and authentication mechanisms. The city government also advises users to install genuine security software and update virus definitions on their devices for added protection.
What type of notifications does the 新竹通 app provide to users?
新竹通 sends real-time push notifications for important news, event information, and personalized alerts. This keeps users informed about city developments and personal service updates.
The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.
App Store
Screenshots
A mobile app interface of Hsinchu Pass showing various municipal payment services on a smartphone
Mobile interface of Hsinchu Pass app displaying various city services and a queue tracking feature.
Smartphone screen showing the Hsinchu Pass app with a digital citizen card interface featuring a yellow and white card and barcode scanning options.
Description
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This page is not an official page of the app or its developer, but an independent editorial publication created for informational and commentary purposes. Unless expressly stated otherwise, neither the app nor its developer is affiliated with, endorsed by, sponsored by, authorized by, or otherwise officially connected with MWM, Apple, Google Play, the app publisher, or the app's developer, and nothing on this page implies that the app was developed using MWM's services. Any trademarks, logos, screenshots, and other content remain the property of their respective owners.