掌上中山一院 - 中山大学附属第一医院

掌上中山一院 - 中山大学附属第一医院

Download on App Store
Logo of 掌上中山一院 - 中山大学附属第一医院

掌上中山一院: Your Gateway to World-Class Healthcare at Sun Yat-sen University

Seamlessly manage appointments, track real-time queues, and handle medical payments for yourself or your loved ones in Guangzhou from anywhere in the world.

Download on App Store

Publisher

The First Affiliated Hospital,Sun Yat-sen University

Category

Medical

Downloads

1M+

User Rating

3.1/5

Total Ratings

1K+

Locales

4

A Closer Look at Convenience

Discover the interface used by 1M+ users.

Login screen for the Handheld First Affiliated Hospital of Sun Yat-sen University app showing mobile phone number and password entry fields.

Login screen for the Handheld First Affiliated Hospital of Sun Yat-sen University app showing mobile phone number and password entry fields.

Home screen of the Handheld First Affiliated Hospital of Sun Yat-sen University mobile app with medical service icons

Home screen of the Handheld First Affiliated Hospital of Sun Yat-sen University mobile app with medical service icons

Medical department selection screen for outpatient appointments in the Handheld First Affiliated Hospital app

Medical department selection screen for outpatient appointments in the Handheld First Affiliated Hospital app

Streamlined Healthcare for Global Living

The tools that make this app stand out, trusted by 1M+ users.

👨‍👩‍👧‍👦

Remote Care Management

Fulfill your filial duties from abroad by scheduling appointments and paying medical bills for family members in Guangzhou with ease.

🔔

Live Status Updates

Track real-time queue positions and receive instant notifications for consultations, lab tests, and pharmacy ready times.

📑

Digital Health Archives

Access comprehensive medical histories, including prescriptions and test reports, to ensure seamless care coordination across borders.

Review Analysis

Insights from user reviews.

Sentiment Score

34%
Negative

Summary

This mobile app receives overwhelmingly negative feedback, with many users experiencing critical functionality issues. While some users appreciate the convenience for hospital processes, the ability to schedule appointments, view medical reports, and direct medical insurance payments, these positives are overshadowed by widespread problems. Common complaints include frequent crashes, system errors, login failures, and an excessive number of mandatory updates. Additionally, users report specific bugs such as crashing when switching to the East Campus, text auto-deletion during online consultations on iOS 15.4, and system errors on iOS 15.3.1 and 15.5 affecting medical info queries.

Common Themes

Convenience(3)
Medical Records Access(2)
Appointment Scheduling(1)
Online Payment(1)
App Performance(1)

About the app

Everything you need to know about 掌上中山一院 - 中山大学附属第一医院.

Description

掌上中山一院是一款为广州中山大学附属第一医院定制开发的手机客户端,一款在医院现有门诊服务基础上简化预约就诊流程,缩短患者排队等候时间,加快患者就诊速度,优化患者就诊体验的软件。 目前移动端主要服务包括: 【消息提醒】:提供门诊就诊全流程消息提醒,包括:院内挂号、医生加号、门诊报到、就诊排队、医生开单、检查预约登记、检查报到、检查/检验报告完成、药房配药、药房取药等 【移动报到】:提供门诊的移动端报到,包括:移动APP、微信公众号、支付宝服务窗 【门诊排队】:患者可在移动端查询门诊实时排队情况 【移动缴费】:门诊开单,患者可在移动端按处方单独缴费或合并缴费 【检查排队】:患者可在移动端查询检查科室实时排队情况 【医院信息】:患者可在移动端全面了解:医院简介、医保介绍、专家介绍、出诊信息等 【智能导诊】:移动端根据处方智能生成就诊流程安排,为患者就诊提供指引 【就诊记录】:患者可在移动端查阅所有历史就诊记录,如:药品处方、检查、检验、治疗等 =====联系我们==== 电话: 02087332200-8560 官网:http://www.gzsums.net 微信公众号:中山一院 =====声明======= “掌上中山一院”,由广州中山大学附属第一医院与深圳凯瑞康德科技有限公司联合研发。

Latest Version

6.7.0

Size

130.7 MB

First Released

Mar 22, 2017

Manage Your Healthcare at SYSU First Affiliated Hospital, Anywhere in the World

Join over 1 million users simplifying their medical journey. Register remotely, track queues in real-time, and securely manage reports and payments for you and your family—all from your mobile device.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about 掌上中山一院 - 中山大学附属第一医院

What is 掌上中山一院?

掌上中山一院 is a mobile client for The First Affiliated Hospital of Sun Yat-sen University. It simplifies outpatient services, reduces waiting times, and optimizes the overall patient experience.

Can I book appointments using the 掌上中山一院 app?

Yes, the 掌上中山一院 app allows users to book outpatient appointments, special appointments, and same-day registrations. It streamlines the entire appointment process for patients.

How does 掌上中山一院 simplify the patient experience?

掌上中山一院 simplifies the patient experience by offering features like mobile check-in, real-time queue updates, mobile payment, smart navigation, and access to comprehensive visit records.

Does the 掌上中山一院 app provide real-time updates for patients?

Yes, 掌上中山一院 provides real-time updates through message reminders for the entire outpatient process. This includes current queue status for both outpatient visits and examinations.

Can patients pay medical fees through the 掌上中山一院 app?

Yes, patients can make mobile payments (移动缴费) for outpatient orders using the 掌上中山一院 app. They can pay for prescriptions individually or combine payments.

What type of historical records can I view in 掌上中山一院?

Users can view historical visit records in 掌上中山一院, including medication prescriptions, examination results, test reports, and treatment details from their past visits.

Is online consultation available in the 掌上中山一院 app?

Yes, the 掌上中山一院 app offers an "在线问诊" (Online Consultation) feature. This allows patients to consult with medical professionals remotely for their healthcare needs.

Who developed the 掌上中山一院 application?

The 掌上中山一院 application was jointly developed by The First Affiliated Hospital of Sun Yat-sen University and Shenzhen Kairuikangde Technology Co., Ltd.

Can I check medical reports through 掌上中山一院?

Yes, the 掌上中山一院 app includes a "报告查询" (Report Inquiry) feature. Users can access and check their examination and test reports directly within the application.

Does 掌上中山一院 provide a privacy policy?

Yes, 掌上中山一院 provides a privacy policy. Users explicitly agree to "我的院隐私政策" (My Hospital Privacy Policy) when they log into the application.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

Believe this page infringes your intellectual property? File a dispute