Liven: Discover yourself v1.99.0 improves AI therapist to offer human-like support in June 2026

Official release notes on the App Store describe the update as containing bug fixes and performance improvements^[3] to help the system run smoothly. The publisher also noted that UI refinements make conversations feel more natural and alive. This brief mention serves as the only official indicator of the AI changes reported by users, with no official communication addressing pricing adjustments.

The update centers on 'Livie,' the app's AI companion designed to provide emotionally intelligent guidance. Users report that the AI therapist now offers human-like and effective therapeutic interactions. By analyzing user inputs and behavioral patterns, the updated model delivers responsive, context-aware support that mimics human conversation.

User reviews show a sharp contrast between praise for the AI features and anger over billing. While a previous version (v1.98.3) drew complaints about slow performance, several 5-star reviewers since the release of v1.99.0 have praised the AI. One user on the new version remarked that they were shocked by how downright human the AI therapist is, while another rated it 10 out of 10. However, negative feedback has surfaced alongside this praise, with a 1-star reviewer on v1.99.0 writing that they canceled within days but woke up to a $94 bill.

The positive reception is threatened by predatory cancellation UX and exorbitant pricing complaints. Users accuse the application of employing deceptive membership cancellation processes that make unsubscribing difficult. With over 156,000 downloads in the last 30 days on US iOS, these practices have drawn criticism.

A thread on r/AskUK details a user's struggle to cancel a recurring £50 monthly charge, while multiple users on r/CBT call the app a scam due to billing issues, with one claiming a $99.99 charge.^[2] Archived.

This update aligns with a broader corporate strategy initiated in late 2025. A Business Wire press release from September 2025 confirms that CHESMINT LIMITED has been strategically focused on evolving Liven into a context-aware, emotionally intelligent assistant.^[4] The company's context-first model is designed to analyze user inputs to deliver timely guidance, indicating that the v1.99.0 improvements represent the culmination of a planned product evolution.

Pairing an improved AI product with predatory business practices is likely unsustainable for long-term growth. While the improved AI companion may drive initial engagement, the backlash against monetization is likely to trigger refund requests and brand damage. The publisher will likely need to simplify the cancellation flow to mitigate user churnGlossaryChurnThe rate at which users stop using an app (general churn) or cancel a subscription (subscription churn) over a time window — retention's mathematical complement. in future updates.