Liven: Discover yourself v1.93.3 locks users out of profiles after test, April 2026

The official App Store description for version 1.93.3 promised "UI enhancements that bring a little more calm to your screen." Analyst reports noted the update also included a "smoother payment experience" and a refined "assistant chat."

These changes, intended to improve the user interface and transaction flow, appear to have unintentionally introduced a severe regression that affects access to core app functions.

The primary issue reported after the v1.93.3 release is a bug that prevents users from accessing their profiles. After finishing the app's initial test, users are trapped in a loop and cannot proceed to the main dashboard. This effectively locks them out of features like mood tracking and lessons, which the app's own documentation describes as central to the experience.

This access failure represents a critical flaw, as it makes the application non-functional for new users immediately after setup.

The impact on user sentiment was immediate and severe. Before the update, Liven held a 4.67-star ratingGlossaryStar RatingThe 1-5 star average users give your app on the App Store and Google Play — a primary ranking signal and one of the biggest conversion drivers on your product page., with a 5-^[1]star review on v1.93.2 noting, "The very first day using Liven I felt a shift. It has continued to help me every day since."

After the v1.93.3 update, the rating dropped to 3.88 stars. The new feedback ^[3]is dominated by the lockout bug. "I have already taken the test and just want to get into my profile, but I can’t get back to that screen," wrote a 1-star reviewer on the new version. This sharp contrast shows a clear shift from positive engagement to functional frustration.

The profile access bug poses a significant risk to the app's growth, which saw more than 195,300 downloads in the last 30 days on US iOS alone.^[2] A bug that blocks users at the first step creates a poor first impressionGlossaryAd ImpressionA single instance of an ad being served to a user — the atomic unit of ad inventory. What counts as "served" vs "viewable" vs "verified" matters enormously for pricing. and is likely to cause high rates of uninstalls.

While no official press has covered the bug, the publisher has not made a public acknowledgment of this specific widespread problem.

The evidence points to an unintentional regression introduced in version 1.93.3. The publisher will likely need to ship a hotfix, such as version 1.93.4, to resolve the profile lockout and stop the negative reviews.

Restoring the app's rating may take several weeks or months. This incident suggests a need for more rigorous testing around the user onboardingGlossaryOnboardingThe first-time user experience that guides new installs from app launch to the "aha moment" — where they understand the product's value and become more likely to ret... and profile access workflows to prevent similar critical failures in future updates.