Наш город

Наш город

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Logo of Наш город

Наш город — Build a Better Moscow with Every Tap

Report urban issues in three simple steps and get official results within 8 days. Join over 289,000 proactive residents who are making the city cleaner, safer, and more comfortable through direct digital action.

Download on App Store

Publisher

INFOGOROD, GKU

Category

Lifestyle

Downloads

289K+

User Rating

4.7/5

Total Ratings

20K+

Locales

1

Civic Action in Focus

Discover the interface used by 289K+ users.

Onboarding screen of Nash Gorod app displaying statistics about solved urban issues and user count.

Onboarding screen of Nash Gorod app displaying statistics about solved urban issues and user count.

The main screen of the Nash Gorod mobile app interface for reporting urban problems in Moscow

The main screen of the Nash Gorod mobile app interface for reporting urban problems in Moscow

Mobile interface of the Nash Gorod app displaying a map with a location pin and a list of urban objects to select for reporting.

Mobile interface of the Nash Gorod app displaying a map with a location pin and a list of urban objects to select for reporting.

Mobile app interface for selecting a civic problem theme in the Our City Moscow app

Mobile app interface for selecting a civic problem theme in the Our City Moscow app

User interface of the Nash Gorod app showing a civic issue report for a broken playground swing.

User interface of the Nash Gorod app showing a civic issue report for a broken playground swing.

Screenshot of the Nash Gorod mobile app showing a list of sent urban issue reports and the status of a road repair request

Screenshot of the Nash Gorod mobile app showing a list of sent urban issue reports and the status of a road repair request

Mobile app interface showing reporting categories like home road park and transport

Mobile app interface showing reporting categories like home road park and transport

A screenshot showing the news feed of the Nash Gorod mobile app with articles about city park and flower bed updates in Moscow.

A screenshot showing the news feed of the Nash Gorod mobile app with articles about city park and flower bed updates in Moscow.

Screenshot of the Nash Gorod mobile app showing a resolved report for road surface damage in a Moscow neighborhood

Screenshot of the Nash Gorod mobile app showing a resolved report for road surface damage in a Moscow neighborhood

Transform Your Neighborhood with a Tap

The tools that make this app stand out, trusted by 289K+ users.

📸

Rapid Photo Reporting

Found a problem while commuting? Snap a photo, select the category, and submit. It takes less than 30 seconds to start a change.

🗓️

Guaranteed 8-Day Response

Eliminate the uncertainty of traditional bureaucracy. Receive an official status update and resolution proof directly in your app within 8 days.

🏙️

Direct Civic Impact

Take ownership of your environment. Track your history of reports and see the tangible improvements you have brought to your own street.

About the app

Everything you need to know about Наш город.

Description

«Наш город» помогает делать Москву лучше! Во дворе вовремя не вывозят мусор? Не работает светофор? Заметили яму на дороге? Сообщите о проблеме, и она не останется без внимания! С помощью приложения «Наш город» каждый житель столицы может сообщить о проблемах в содержании городских объектов (некачественной уборке, наличии ям, неисправности освещения и пр.) и проконтролировать качество устранения проблем городскими службами. Для авторизации в приложении используйте логин и пароль от сайта mos.ru. Сообщить о проблеме – просто, всего в три шага: 1. Выберите объект 2. Выберите проблемную тему 3. Приложите фото и опишите проблему Ответ вы получите в личном кабинете в течение 8 рабочих дней! Вместе мы сделаем Москву лучше!

Latest Version

1.13

Size

83.2 MB

First Released

Dec 16, 2022

Город, в котором хочется жить — в ваших руках

Присоединяйтесь к 289 000 активных москвичей. Сообщайте о проблемах за 30 секунд и получайте реальный результат в течение 8 дней.

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FAQ

Frequently Asked Questions

Everything you need to know about Наш город

What is the "Наш город" app?

The "Наш город" (Our City) app is a tool for Moscow residents to report and monitor urban infrastructure problems. It facilitates communication between citizens and city services to improve city maintenance.

How do I report a problem using the "Наш город" app?

To report a problem in "Наш город", follow three steps: select the object, choose the problem topic, then attach a photo and describe the issue. This submits your report to city services.

What kind of urban problems can I report with "Наш город"?

Users can report problems such as uncollected trash, broken traffic lights, potholes, poor cleaning, and lighting malfunctions. The "Наш город" app covers over 200 problem topics across various city areas.

How quickly does "Наш город" provide a response to reported issues?

The "Наш город" app provides a response to reported issues within 8 working days. Users receive the answer in their personal account within the application.

What is required to log into the "Наш город" application?

The "Наш город" application requires users to use their existing login and password from the mos.ru website for authorization. This ensures secure access to its features.

Can I check the status of my problem reports in "Наш город"?

Yes, the "Наш город" app allows users to monitor the quality of problem resolution by city services. The "Заявки" (Applications) section shows the status of sent reports.

How many problems have been resolved through the "Наш город" portal?

The "Наш город" portal has resolved over 9 million problems. This demonstrates its effectiveness in addressing urban issues within Moscow.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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