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Halo BCA

No more guesswork. It offers direct control and swift answers, putting BCA's support squarely in your palm.

Finance & Crypto ›

Key Figures

Downloads

2.5M+

User Rating

3.3/5

Total Ratings

2.4K

Publisher

PT Bank Central Asia Tbk.

An evaluation of key functionalities enhancing customer support, security, and self-service for BCA users.

Halo BCA App: Core Features Analysis

ATM PIN Unblock

The app features a function to unblock an ATM card PIN through the 'Manage Banking Facilities' menu with minimal steps, offering immediate resolution.

Free Customer Service

It enables users to contact customer service via complimentary VoIP calls or Live Chat, eliminating the need for phone credit.

Verified Contacts & Accounts

The app ensures user security by providing official and verified BCA contact information within the Contacts & Social Media menu, mitigating risks from fraudulent contacts.

OTP Delivery Customization

It enables users to select their preferred channel for OTP delivery, choosing between myBCA, BCA mobile, or SMS, based on their individual needs and convenience.

Global Accessibility

This tool functions globally, providing accessibility to its services from any location with an internet connection, whether in Indonesia or overseas.

Report Status Tracking

This tool provides transparency by allowing users to monitor the current status of their reports, including estimated handling times.

Easy BCA ID Access

The app provides simplified access by allowing users to log in with their existing BCA ID or register directly within the application, enhancing convenience.

Self-Service Data Update

It allows users to conveniently update their personal information directly through the 'My Account' section within the application.

Multilingual Support

The platform supports multiple languages, including Indonesian, English, and Mandarin, allowing users to interact in their preferred language.

Info & Promo Updates

It keeps users informed with the latest updates and promotional offers delivered directly through the in-app Notification menu.

FAQ

Frequently Asked Questions

Everything you need to know about Halo BCA

How do I log in to the haloBCA app?

Users log in to the haloBCA app using their existing BCA ID. If you do not have one, you can register directly within the app.

Does haloBCA offer free customer service calls?

Yes, haloBCA provides free customer service access via VoIP calls. This feature allows users to contact support without needing phone credit.

Can I use the haloBCA app when I am abroad?

Yes, the haloBCA app is accessible anywhere, both in Indonesia and abroad, provided your phone has an active internet connection.

What languages are supported by the haloBCA app?

The haloBCA app supports multiple languages, including Indonesian, English, and Mandarin. Users can select their preferred language.

How do I get updates and promotional information in haloBCA?

The haloBCA app delivers the latest updates and exciting promotions directly to your Notifikasi menu, keeping you informed.

How can I find verified BCA contact information in haloBCA?

Users find official BCA contact numbers and accounts within the 'Kontak & Media Sosial' menu in the haloBCA app for verified communication.

Can I update my personal data through the haloBCA app?

Yes, you can easily update your personal information at any time within the 'Akun Saya' menu inside the haloBCA app.

How do I track the status of my reports in haloBCA?

The haloBCA app allows users to track the status of their reports, including estimated handling times, through the 'Status Laporan' feature.

Can I unblock my ATM card PIN using the haloBCA app?

Yes, the haloBCA app enables users to unblock their ATM card PIN. This function is available within the 'Atur Fasilitas Perbankan' menu.

How can I customize OTP delivery settings in haloBCA?

Users customize their OTP delivery preference in haloBCA. Options include receiving OTPs via myBCA, BCA mobile, or SMS, based on individual needs.

Does the haloBCA app support Live Chat for customer service?

Yes, haloBCA supports Live Chat for customer service. Users can consult with support more practically via the Live Chat feature within the app.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

It’s time to explore the new haloBCA, now with more convenience made just for you: 1. Easy Access with BCA ID Log in with your existing BCA ID. Don’t have one yet? Register easily right in the app. 2. Free Customer Service Access Contact our Customer Service via free VoIP calls or Live Chat. No phone credit needed. 3. Accessible Anywhere Use haloBCA in Indonesia or abroad, anytime your phone is connected to the Internet. 4. Available in Multiple Languages Access haloBCA in the language that suits you best, including Indonesian, English, and Mandarin. 5. Stay Updated with the Latest Info & Promos Get the newest updates and exciting promos, straight from haloBCA in your Notifikasi menu. 6. Verified haloBCA Numbers & Accounts No more worries about fake contacts, find the official BCA contact in Kontak & Media Sosial menu. 7. Update Your Data Anytime Easily update your personal information through Akun Saya in the app. 8. Track Report Status Check the latest status of your report, including handling time estimates. 9. Unblock ATM Card PIN Access Atur Fasilitas Perbankan menu to unblock your ATM card PIN in just a few taps. 10. Customize OTP Delivery Choose where your OTP is sent: via myBCA, BCA mobile, or SMS, depending on your needs. Learn more at www.bca.co.id/halobca Enjoy your tour of the new haloBCA!