Skip the paperwork and access government services in minutes. Securely verify your identity using your photo ID and biometrics, and keep digital documents like your Veteran Card right on your phone.
Publisher
Category
UtilitiesDownloads
3M+User Rating
Total Ratings
73K+Locales
2Discover the interface used by 3M+ users.
The tools that make this app stand out, trusted by 3M+ users.
Prove who you are in minutes by matching your face to your photo ID, eliminating the need for physical appointments or mail-in forms.
Carry your HM Armed Forces Veteran Card on your phone and stay ready for future updates, including digital driving licences.
Your biometric data is never stored on the app or your phone. We verify your identity securely and delete your data as soon as it's no longer needed.
Insights from user reviews.
Sentiment Score
Summary
This app receives overwhelmingly negative feedback due to its poor user experience, complicated identity verification process, and numerous technical glitches including login failures, blank screens, and issues with document scanning. Many users express frustration over the perceived mandatory nature of digital ID and associated privacy concerns, while also highlighting significant accessibility and device compatibility problems for older users, those with disabilities, or non-UK citizens. Although a small number of users found the process efficient and straightforward, the majority report a confusing and time-wasting experience.
Common Themes
Everything you need to know about GOV.UK One Login.
Description
Latest Version
1.15.0
Size
41.6 MB
First Released
Jun 9, 2025
Everything you need to know about GOV.UK One Login
The GOV.UK One Login app allows users to prove their identity for government services and save a digital version of their HM Armed Forces Veteran Card. It will also support other digital documents in the future.
The GOV.UK One Login app verifies identity by matching your face to your photo ID. It involves taking a photo of the ID, scanning its biometric chip (if applicable), and scanning your face with the selfie camera.
The GOV.UK One Login app accepts UK passports, non-UK passports with biometric chips, UK photocard driving licences, UK biometric residence permits (BRP), UK biometric residence cards (BRC), and UK Frontier Worker permits (FWP).
Yes, you can use an expired UK biometric residence permit (BRP), UK biometric residence card (BRC), or UK Frontier Worker permit (FWP) for up to 18 months after its expiry date.
The GOV.UK One Login app requires an iPhone 8 or newer and iOS 16.7 or higher. Users also need a well-lit area for taking photographs and an original photo ID.
No, the GOV.UK One Login app does not save personal identity information on the app or your phone. The data is collected securely and deleted when no longer needed.
Yes, the GOV.UK One Login app allows you to save digital documents. Currently, it supports the HM Armed Forces Veteran Card, with future plans for documents like driving licences. Saved digital documents reside on your phone.
After submitting your information in the GOV.UK One Login app, you must return to the GOV.UK website. This allows you to complete the identity verification and access the desired service.
You need to sign in to the GOV.UK One Login app using your existing GOV.UK One Login details. This links the app to the GOV.UK website, allowing you to continue proving your identity.
Apps with similar features and user experience
HD SAISON FINANCE CO.,LTD
MEDION AG
Government Digital Service
IDnow Gmbh
ID-Pal Ltd.
Center UZINFOCOM SUE
Ockto B.V.
T4 Communications UK Limited
Datakeeper B.V.
App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.
Believe this page infringes your intellectual property? File a dispute