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GOV.UK One Login

Forget paper trails. This app gives you a digital passport to government services.

Government & Public Services ›

Key Figures

Downloads

2.5M+

User Rating

4.2/5

Total Ratings

116.8K

Publisher

Government Digital Service

An analytical overview of the core functionalities enabling secure and convenient digital identity verification for UK government services.

Key Features Analysis: GOV.UK One Login App

Enhanced Privacy and Data Security

This tool ensures that personal identity verification data is not stored on the app or user's phone, promoting trust and protecting sensitive information by deleting it when no longer needed. Digital documents, such as the Veteran Card, are saved securely on the user's phone for convenient access.

Biometric Identity Verification

The app uses advanced biometric methods, including face scanning and, for certain documents, biometric chip scanning, to securely match the user's face to their photo ID. This provides a robust and reliable way to prove identity online.

Secure Identity Proofing for Government Services

This core function allows users to securely prove their identity to access a range of critical government services online, streamlining official interactions and ensuring verified access.

Broad Photo ID Compatibility

The app supports a wide array of official UK photo IDs, including passports, driving licences, biometric residence permits, and certain non-UK passports with biometric chips. This broad compatibility increases accessibility for a diverse user base, even allowing for recently expired biometric permits.

Seamless GOV.UK One Login Integration

It integrates directly with the GOV.UK One Login ecosystem, allowing users to effortlessly continue their identity verification process initiated on the GOV.UK website, ensuring a cohesive and user-friendly experience across government digital services.

Digital HM Armed Forces Veteran Card Storage

The app enables HM Armed Forces veterans to securely save a digital version of their Veteran Card on their phone, offering convenient access and reducing the need to carry a physical card.

FAQ

Frequently Asked Questions

Everything you need to know about GOV.UK One Login

What is the GOV.UK One Login app used for?

The GOV.UK One Login app allows users to prove their identity for government services and save a digital version of their HM Armed Forces Veteran Card. It will also support other digital documents in the future.

How does GOV.UK One Login verify my identity?

The GOV.UK One Login app verifies identity by matching your face to your photo ID. It involves taking a photo of the ID, scanning its biometric chip (if applicable), and scanning your face with the selfie camera.

What types of photo ID are accepted by the GOV.UK One Login app?

The GOV.UK One Login app accepts UK passports, non-UK passports with biometric chips, UK photocard driving licences, UK biometric residence permits (BRP), UK biometric residence cards (BRC), and UK Frontier Worker permits (FWP).

Can I use an expired ID with GOV.UK One Login?

Yes, you can use an expired UK biometric residence permit (BRP), UK biometric residence card (BRC), or UK Frontier Worker permit (FWP) for up to 18 months after its expiry date.

What are the device requirements for the GOV.UK One Login app?

The GOV.UK One Login app requires an iPhone 8 or newer and iOS 16.7 or higher. Users also need a well-lit area for taking photographs and an original photo ID.

Does the GOV.UK One Login app save my personal identity information?

No, the GOV.UK One Login app does not save personal identity information on the app or your phone. The data is collected securely and deleted when no longer needed.

Can I save digital documents in the GOV.UK One Login app?

Yes, the GOV.UK One Login app allows you to save digital documents. Currently, it supports the HM Armed Forces Veteran Card, with future plans for documents like driving licences. Saved digital documents reside on your phone.

What happens after submitting information in the GOV.UK One Login app?

After submitting your information in the GOV.UK One Login app, you must return to the GOV.UK website. This allows you to complete the identity verification and access the desired service.

How do I sign in to the GOV.UK One Login app?

You need to sign in to the GOV.UK One Login app using your existing GOV.UK One Login details. This links the app to the GOV.UK website, allowing you to continue proving your identity.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

You can use the GOV.UK One Login app to prove your identity to access some government services. It works by matching your face to your photo ID. You can also use this app to save a digital version of your HM Armed Forces Veteran Card to your phone. In future you'll be able to save other digital documents, such as your driving licence. This is not available yet. Before you start You need to get this app if you’re: • using a service on the GOV.UK website that asks you to prove your identity with GOV.UK One Login • saving your digital Veteran Card to your phone You’ll be guided to this app when it is time to use it. What you need You can use any of the following types of photo ID to prove your identity: • UK passport • non-UK passport with a biometric chip • UK photocard driving licence • UK biometric residence permit (BRP) • UK biometric residence card (BRC) • UK Frontier Worker permit (FWP) You can use an expired BRP, BRC or FWP up to 18 months after its expiry date. You need to have your original photo ID with you. You cannot use a photocopy or digital copy. You will also need: • a well-lit area where you can take a good quality photograph • an iPhone 8 or newer • iOS 16.7 or higher How it works You'll need to sign in to the app with your GOV.UK One Login details. This links the app to the GOV.UK website so you can continue proving your identity. If your photo ID is a passport, BRP, BRC or FWP you will: • take a photo of your photo ID • scan the biometric chip in your photo ID using your phone • scan your face using your phone If your photo ID is a driving licence you will: • take a photo of your driving licence • scan your face using your phone What happens next Once your information has been submitted in the app, you'll need to go back to the GOV.UK website, so you can finish proving your identity and access the service you were trying to use. Privacy and security The personal information you provide to prove your identity will not be saved either on the app or on your phone. We collect your data securely and delete it when it is no longer needed. Digital documents you add to the app will be saved on your phone so you can access them whenever you need.