Publisher
Category
LifestyleDownloads
47M+User Rating
Total Ratings
717K+Locales
47Discover the interface used by 47M+ users.
The tools that make this app stand out, trusted by 47M+ users.
Design custom routines that sync with your lifestyle. Automatically prepare your home for your morning or power down appliances when you leave to save time and energy.
Take charge of your utility bills. Monitor consumption, set saving goals, and compare your usage with neighbors to maintain a sustainable, cost-effective household.
Eliminate domestic anxiety with Smart Diagnosis. Receive instant alerts and AI-powered troubleshooting to keep your premium appliances running perfectly for years.
Insights from user reviews.
Sentiment Score
Summary
This mobile app receives mixed to predominantly negative feedback from users. While many appreciate its general utility, user-friendly interface, and diagnostic features for appliances like washing machines, along with effective laundry cycle tracking when functional, recent updates have significantly degraded the experience. Users frequently report severe connectivity issues with various LG devices, including TVs, soundbars, and air conditioners, rendering device control unreliable or impossible. The app is widely criticized for being slow, laggy, and unstable, often failing to launch or accept terms and conditions post-update, which has crippled its previously useful remote control capabilities.
Common Themes
Everything you need to know about LG ThinQ.
Description
Latest Version
5.1.23240
Size
505.2 MB
First Released
Jul 18, 2016
Everything you need to know about LG ThinQ
The LG ThinQ app connects IoT home appliances for effortless product control, smart care, and convenient automation. It allows users to manage devices from anywhere, get personalized recommendations, and create smart routines.
Yes, the LG ThinQ app allows users to control their IoT home appliances from anywhere using the Home tab. This feature provides remote management and convenience for smart home devices.
Yes, LG ThinQ offers smart routines to match user needs. Examples include automatically turning on lights or air purifiers at specific times, or switching off products to save energy when on vacation.
LG ThinQ includes Energy Monitoring, allowing users to compare power usage with neighbors. It also helps set energy-saving goals and provides usage status notifications to promote efficient energy saving.
ThinQ Play allows users to upgrade their products and living spaces. It enables downloading apps for LG ThinQ On (AI Home Hub) and introducing new features to existing products for more efficient use.
Yes, the LG ThinQ app features Smart Diagnosis to check a product's status and troubleshoot issues. Users can also book a professional engineer for an accurate diagnosis and inspection directly from the app.
Yes, LG ThinQ provides customer support through its AI-powered 'Chat with LG'. This feature offers answers tailored to a product’s specific situation and condition, assisting with various queries.
The LG ThinQ app requests optional permissions including Location, Camera, Photo/Media/File, Microphone, Local Network, Bluetooth, HomeKit, and Notifications for specific features. The app functions without granting these.
Yes, the LG ThinQ app provides personalized recommendations for managing appliances based on usage history. This helps users better utilize their smart home devices and features efficiently.
Yes, the LG ThinQ app monitors energy consumption data. Users can view their energy usage, compare it with neighbors, set saving goals, and receive notifications to help manage energy efficiently.
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