My HKT

My HKT

Download on App Store
Logo of My HKT

My HKT: Total Control of Your Hong Kong Services from Anywhere

The all-in-one portal to manage your Netvigator, Now TV, and mobile accounts. Check bills, update info, and even reboot your modem with a single login.

Download on App Store

Publisher

Hong Kong Telecommunications Limited

Category

Utilities

Downloads

543K+

User Rating

2.1/5

Total Ratings

700

Locales

2

Control at Your Fingertips

Discover the interface used by 543K+ users.

Mobile app screen for My HKT showing customer service and account management features

Mobile app screen for My HKT showing customer service and account management features

My HKT app interface for viewing bills, managing service plans, and selecting payment methods.

My HKT app interface for viewing bills, managing service plans, and selecting payment methods.

My HKT app interface for testing broadband line status and rebooting modems remotely

My HKT app interface for testing broadband line status and rebooting modems remotely

Screenshot of the My HKT app interface showing the My Appointment screen for managing and rescheduling service appointments

Screenshot of the My HKT app interface showing the My Appointment screen for managing and rescheduling service appointments

A screenshot of the My HKT app live chat interface showing a customer service conversation

A screenshot of the My HKT app live chat interface showing a customer service conversation

Total Control, Across Oceans

The tools that make this app stand out, trusted by 543K+ users.

🔑

One Login, All Services

Eliminate password fatigue by managing Netvigator, Now TV, 1O1O, and csl services through a single, secure account.

Instant Remote Troubleshooting

Resolve connection issues from anywhere. Test your line status and reboot your Hong Kong modem or set-top box directly from the app.

🧾

Global Billing Visibility

Stay on top of your HK finances by viewing current and past bills, updating payment info, and monitoring plan particulars in real-time.

About the app

Everything you need to know about My HKT.

Description

Register a “My HKT” account and manage your NETVIGATOR / LiKE1OO, Home Phone / eye / IDD 0060, Now TV, 1O1O, csl and Club Sim services with HKT / PCCW through a single login. Main Features: - View up to the last three bills - Update your billing information - Check your service plan particulars - Test your line status and reboot your broadband modem and Now TV set-top box - Check your appointment particulars - Update your registered contact information for our service(s) - Look for the address and contact information of our shops and customer service centres One login account will allow you to access both “My HKT” App and “My HKT” website (https://cs.hkt.com). If you have already got a login account for the website, please login to “My HKT” App using your existing Login ID and Password. Internet access is required. User may be required to pay relevant charges for Internet access.

Latest Version

2.3.49

Size

55.2 MB

First Released

Jul 2, 2013

Stay Connected to Your Hong Kong Home, Anywhere in the World

Effortlessly manage your Netvigator, Now TV, and csl accounts from the US. Download My HKT for total control and cross-border peace of mind at your fingertips.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about My HKT

How to manage HKT services using the My HKT app?

Users register a "My HKT" account to manage NETVIGATOR, LiKE1OO, Home Phone, eye, IDD 0060, Now TV, 1O1O, csl, and Club Sim services. It offers a single login for app and website.

Can I view my bills with the My HKT app?

Yes, the "My HKT" app allows users to view up to the last three bills and update their billing information. Users can also pay bills directly within the app.

Does My HKT allow me to check my service plan details?

Yes, the "My HKT" app enables users to check their service plan particulars. This feature is available under the "My Account" section, providing details about their current service plan.

How do I test my internet line status using My HKT?

The "My HKT" app provides a "My Line Test" feature. Users can test their line status and reboot their broadband modem and Now TV set-top box directly from the app.

Can I manage appointments through the My HKT app?

Yes, the "My HKT" app includes a "My Appointment" feature. Users can view and reschedule maintenance appointments for NETVIGATOR, LiKE1OO, Home Phone, eye, and Now TV services.

What types of services can I get support for via Live Chat in My HKT?

Live Chat in "My HKT" provides customer service and technical support for NETVIGATOR, LiKE1OO, Home Phone, eye, IDD 0060, Now TV, 1O1O, csl, and Club Sim services.

How can I update my contact information in the My HKT app?

The "My HKT" app allows users to update their registered contact information for their services directly. This ensures HKT has current details for communication and service management.

Does My HKT require internet access to function?

Yes, the "My HKT" app requires internet access to function. Users may incur relevant charges for internet data usage from their service provider.

Can I use my website login for the My HKT app?

Yes, existing "My HKT" website login accounts work for the app. Users log in with their existing Login ID and Password for seamless access to their services.

What payment methods are supported for bill payment in My HKT?

The "My HKT" app supports various payment methods for bills, including PPS, 7-ELEVEN, Tap & Go, and FPS. These options are available within the "My Account" section for convenience.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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