MyRaif from Raiffeisen Bank

MyRaif from Raiffeisen Bank

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Logo of MyRaif from Raiffeisen Bank

MyRaif from Raiffeisen Bank: Your Secure Financial Bridge to Ukraine

Join millions of Ukrainians managing their finances from abroad. Open a card in minutes with Diia, send instant zero-commission transfers to loved ones, and stay connected to home with the bank you trust.

Publisher

RAIFFEISEN BANK, JSC

Category

Finance

Downloads

744K+

User Rating

4.8/5

Total Ratings

57K+

Locales

2

A Glimpse Inside

Discover the interface used by 744K+ users.

MyRaif mobile app promotional screen displaying a 300000 UAH credit limit and 100 days grace period with Apple Pay integration

MyRaif mobile app promotional screen displaying a 300000 UAH credit limit and 100 days grace period with Apple Pay integration

A smartphone displaying the MyRaif app interface next to text saying apply for a card online no queues or branches

A smartphone displaying the MyRaif app interface next to text saying apply for a card online no queues or branches

MyRaif mobile banking app screen showing up to twenty percent cashback rewards and a yellow Raiffeisen Bank Visa card

MyRaif mobile banking app screen showing up to twenty percent cashback rewards and a yellow Raiffeisen Bank Visa card

MyRaif mobile app displaying an ATB card with a 40 percent discount offer at ATB stores

MyRaif mobile app displaying an ATB card with a 40 percent discount offer at ATB stores

MyRaif app screen showing commission free money transfers to Ukrainian bank cards

MyRaif app screen showing commission free money transfers to Ukrainian bank cards

MyRaif mobile app interface showing a Fishka Visa card and fuel cashback rewards at OKKO gas stations

MyRaif mobile app interface showing a Fishka Visa card and fuel cashback rewards at OKKO gas stations

MyRaif app screen showing online currency exchange rates for USD and EUR with limits and current market values

MyRaif app screen showing online currency exchange rates for USD and EUR with limits and current market values

MyRaif mobile app screen showing cash loan terms and application steps on a yellow background

MyRaif mobile app screen showing cash loan terms and application steps on a yellow background

Your Financial Bridge to Ukraine

The tools that make this app stand out, trusted by 744K+ users.

📱

Remote Account Opening

Join the Raiffeisen ecosystem from the USA. Verify your identity via the Diia app and get your digital card ready in minutes without visiting a branch.

💸

Zero-Commission Transfers

Support your family with ease. Send money to any Ukrainian bank card or phone number instantly, avoiding the high fees of traditional international wires.

📈

Smart Asset Management

Exchange currency at competitive rates and manage high-yield deposits in Hryvnia or foreign currency 24/7, keeping your savings secure and accessible.

Review Analysis

Insights from user reviews.

Sentiment Score

19%
Negative

Summary

User reviews for the mobile app are overwhelmingly negative, expressing significant dissatisfaction with the new version compared to its predecessor. Many users lament the loss of familiar features such as payment templates, comprehensive spending statistics, and easy account management, while criticizing the app's unintuitive design and inconvenient navigation. Recurring issues include persistent bugs like slow transaction updates, limited visibility in support chat, and a general lack of reliability that leads many to request the return of the old application. A small number of users offered general positive feedback or appreciated specific promotions.

Common Themes

Limited Functionality(20)
Usability & Design(20)
Previous App Version(12)
Bugs & Technical Issues(10)
Account Management(6)
Overall Satisfaction(5)
Customer Support Chat(3)

About the app

Everything you need to know about MyRaif from Raiffeisen Bank.

Description

Join MyRaif users — a new, simple, and fast app from Raiffeisen Bank. Open cards, make transfers, and control deposits in the app from the bank trusted by millions of Ukrainians. HOW TO OPEN A NEW CARD? To verify your identity when applying for a card, you must have a Dія (with an ID card/foreign passport and TIN) or a passport booklet (with a foreign passport/driver's license). -Install and open the MyRaif mobile app. -Confirm your mobile number. -Select the card you want to apply for. -Follow the prompts on the screen. Your card is ready! CONVENIENT BANKING -Activate cards purchased at ATB stores and Fishka cards to shop at a discount. -Stay on top of your finances with instant push notifications for all transactions. No more surprises! -Easily analyze your spending with a detailed and transparent transaction history. You'll always know where your money is going. -Find the nearest ATMs and branches quickly with the interactive map. -Get support through a convenient chat. Our operators will help you quickly resolve any issues. -Protect yourself and your loved ones by easily taking out insurance in just a few clicks. -3DS protects your online purchases. -Save time by repeating previous transactions through details. Minimum effort — maximum convenience. -View current exchange rates. -Bank ID: transfer data for identification. TRANSFERS -Transfer money from card to card of any Ukrainian bank quickly and without commission. It's as easy as sending a message. -Save your main card-to-card transfers in “Favorites” and easily repeat them. -Easy and fast IBAN transfers. -Save and edit the IBAN transfers you need in “Favorites” and easily repeat them. -Receive international MoneyGram transfers directly in the app. Safe and convenient. -Stay in touch with your loved ones without unnecessary actions and expenses. Top up your mobile account through MyRaif. No commission! -No need to look for a card number to make a transfer. Send and receive money using only a phone number. DEPOSITS -Open deposits in hryvnia and foreign currency in the MyRaif app. -Easily top up and withdraw money from deposits in MyRaif. -All your savings under control. View the terms, conditions, and rates for your existing deposits. CASHBACK -Choose cashback categories in our app and make your purchases even more enjoyable. -Connect your existing cards to the National Cashback program and get benefits from your purchases! Or open a new National Cashback card in MyRaif and get cashback on it. CURRENCY EXCHANGE -View the current exchange rate and buy currency directly in the app. Don't miss the update to take advantage of even more MyRaif features. Raiffeisen Bank JSC. Entered in the State Register of Banks on March 27, 1992, under No. 94, with a record of the right to conduct banking activities under No. 10.

Latest Version

4.17.2

Size

279.3 MB

First Released

Jan 2, 2023

Stay Financially Connected to Ukraine, From Anywhere in the USA

Join 744,000+ users who trust Raiffeisen Bank. Open your card remotely in minutes with Diia, send instant commission-free transfers to your loved ones, and manage your savings with the security of a global banking leader.

Download on App Store
FAQ

Frequently Asked Questions

Everything you need to know about MyRaif from Raiffeisen Bank

How can I open a new card with MyRaif?

Yes, you can apply for a card directly in the MyRaif mobile app. The process involves installing the app, confirming your mobile number, selecting the desired card, and following on-screen prompts.

Does MyRaif offer online card applications?

Yes, MyRaif allows users to apply for a card online directly through the app, eliminating the need to visit physical branches or queue.

What is the maximum credit limit offered by MyRaif?

MyRaif offers a credit limit of up to 300,000 UAH.

Does MyRaif provide a grace period for credit cards?

Yes, MyRaif credit cards come with a 100-day grace period, as indicated in the application's promotional material.

Is Apple Pay supported by MyRaif?

Yes, MyRaif supports Apple Pay, allowing for convenient and secure mobile payments.

How does the cashback program work in MyRaif?

Yes, MyRaif offers a cashback program where you can choose categories and get up to 20% cashback on purchases. You can select two new categories every month.

Can I make commission-free transfers with MyRaif?

Yes, MyRaif allows you to transfer money from card to card of any Ukrainian bank quickly and without commission. You can also make IBAN transfers.

Can I send money using only a phone number in MyRaif?

Yes, MyRaif enables transfers using only a phone number, eliminating the need to look up a card number.

Does MyRaif support international money transfers?

Yes, MyRaif allows users to receive international MoneyGram transfers directly within the app, providing a safe and convenient option.

Can I open and manage deposits through MyRaif?

Yes, MyRaif supports opening deposits in both hryvnia and foreign currency directly within the app. Users can also top up, withdraw, and view deposit details.

Does MyRaif offer online currency exchange services?

Yes, MyRaif provides an online currency exchange feature, allowing users to view current exchange rates and buy currency directly in the app.

Can I apply for a loan using the MyRaif app?

Yes, MyRaif offers the ability to apply for cash loans directly within the smartphone app in a few clicks, with amounts up to 500,000 ₴.

Does MyRaif provide discounts at ATB stores?

Yes, MyRaif offers discounts at ATB stores of up to -40%. These discounts are valid until the end of 2025.

How does MyRaif secure online purchases?

Yes, MyRaif protects online purchases with 3DS technology to ensure transaction security.

What documents are required to open a card in MyRaif?

To verify identity for a MyRaif card, you must have Dія (with an ID card/foreign passport and TIN) or a passport booklet (with a foreign passport/driver's license).

Does MyRaif offer in-app customer support?

Yes, MyRaif provides customer support through a convenient chat feature within the app, where operators can quickly assist with issues.

Can I top up my mobile account using MyRaif without commission?

Yes, MyRaif allows users to top up their mobile accounts without commission, ensuring seamless communication.

Does MyRaif offer bonuses for fuel purchases at OKKO gas stations?

Yes, MyRaif offers 'Fishback' for fuel purchases at OKKO gas stations, allowing users to earn extra bonuses.

App information, icons, screenshots, and descriptions displayed on this page are sourced from the Apple App Store and are the property of their respective developers. Download estimates and rankings are based on MWM's proprietary models and may not reflect actual figures. This page is provided for informational and analytical purposes only.

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