Portal Pacjenta LUX MED
Book appointments, chat with specialists, and access your medical history instantly. Experience seamless healthcare management tailored for your active lifestyle.
Publisher
Category
MedicalDownloads
946K+User Rating
Total Ratings
3K+Locales
2Discover the interface used by 946K+ users.
The tools that make this app stand out, trusted by 946K+ users.
Skip the phone calls and time zones. Book specialists and schedule diagnostic tests directly through the app whenever it suits you.
Your full medical history, lab results, and referrals are always in your pocket. Securely view and download your data whether you're in Warsaw or Chicago.
Connect with doctors and nurses for quick advice, referrals, or prescription renewals. Get professional medical support without the need for an in-person visit.
Insights from user reviews.
Sentiment Score
Summary
The mobile app receives predominantly negative feedback, with a significant number of users expressing frustration over appointment availability and recurrent technical issues. Many report an inability to book appointments, with terms often unavailable in the app despite being accessible via infoline, leading to a perception of poor value for subscription services. Users frequently encounter app crashes, server errors, login problems, and issues with online consultations. While some users appreciate features like Face ID login and automated calendar synchronization, the app's user interface is often criticized for being unintuitive and difficult to navigate, and English language support is limited and often broken.
Common Themes
Everything you need to know about Portal Pacjenta LUX MED.
Description
Latest Version
5.0.1
Size
116.8 MB
First Released
Sep 6, 2012
Skip the hold music. Join 900,000+ patients who book visits, consult via chat, and access medical records instantly with the Portal Pacjenta app.
Everything you need to know about Portal Pacjenta LUX MED
Yes, the LUX MED Patient Portal app allows online booking for treatments. You can search and schedule visits by city, service, and doctor for convenience.
Yes, the Portal Pacjenta LUX MED app provides online consultations via chat. Available specialists include doctors, nurses, and midwives to assist patients remotely.
The LUX MED Patient Portal app allows you to access your full treatment history. This includes previous visits, test results, and telemedicine records via the "Timeline" feature.
Yes, the LUX MED Patient Portal app supports online drug prescription renewals. This is available when a medical consultation is not specifically required.
The LUX MED Patient Portal app lets you check your referrals and book visits using them. You can also obtain referrals for research through the online chat.
Yes, LUX MED prioritizes data security. Full account access requires signing "Regulations for the provision of electronic services" at a physical LUX MED medical center.
Yes, using the LUX MED Patient Portal app may incur standard data charges based on your mobile operator's tariff. Calls to the helpline also have standard charges.
Yes, medical specialists have access to your medical records through the LUX MED Patient Portal app. They can use this to commission research or issue referrals.
Yes, the LUX MED Patient Portal app allows you to ask questions to your doctors after completing a service. You can send up to five questions within a specified period.
Full access to the LUX MED Patient Portal app requires signing the "Regulations for the provision of electronic services" at any LUX MED medical center. Basic accounts have limited features.
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