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Quo (formerly OpenPhone)

The communication app that puts your business on a pedestal. It empowers businesses to scale customer relationships without sacrificing the human element.

Business Management ›Communication & Messaging ›

Key Figures

Downloads

750k+

User Rating

4.4/5

Total Ratings

12.3K

Publisher

OpenPhone Technologies Inc

An analytical overview of key features enabling scalable customer relationships and operational efficiency.

Quo: A Comprehensive Communication Platform for Modern Businesses

Effortless Scalability

It allows businesses to scale communication infrastructure effortlessly as they grow, adapting from small startups to large enterprises without complex setup or extensive training.

Unified Communication Hub

This tool consolidates calls, texts, and comprehensive customer information into a single, intuitive platform, enabling seamless communication management.

Collaborative Customer Context

The app provides features like shared inboxes, internal notes, and a mini CRM, ensuring every team member has the necessary visibility and context for customer interactions.

Streamlined Team Operations

The platform is designed to optimize internal workflows by providing tools that enhance team coordination and reduce the complexity of managing customer communications.

24/7 AI Call Answering

The app features a built-in AI that answers calls around the clock, ensuring no customer inquiry is missed and improving service availability.

Flexible Call Routing

This tool enables flexible call flows that instantly route customers to the most appropriate team or individual, streamlining support and sales processes.

FAQ

Frequently Asked Questions

Everything you need to know about Quo (formerly OpenPhone)

What is Quo?

Quo is a phone system designed to help businesses build and maintain personal customer relationships at scale. It consolidates calls, texts, and customer information onto a single platform.

Does Quo offer AI capabilities?

Yes, Quo includes built-in AI that answers calls 24/7. It also features an AI voice agent named Sona, which provides AI summaries for calls.

What types of phone numbers does Quo support?

Quo supports US, Canadian, and toll-free phone numbers. Businesses can manage multiple numbers for different departments like customer support or sales.

Can Quo help teams collaborate?

Yes, Quo facilitates team collaboration through shared inboxes, internal notes, and a mini CRM. This ensures every teammate has the necessary context for customer interactions.

Does Quo support SMS and MMS messaging?

Yes, Quo supports SMS and MMS messaging. It also provides a voicemail-to-text feature for transcribed voicemails.

What is the privacy policy for Quo?

The privacy policy for Quo is available for review at https://www.quo.com/privacy. It outlines how user data is handled and protected.

Does Quo provide call and message history?

Yes, Quo provides a comprehensive history of both calls and messages. Users can easily view unread chats and unresponded calls within the application.

Does Quo offer a dark mode interface?

Yes, Quo offers a beautiful dark mode interface. This option allows users to customize the app's visual theme for improved viewing comfort.

How does Quo help manage customer relationships?

Quo helps manage customer relationships by providing a mini CRM, custom contact properties, and features to track lead statuses like Customer, Enterprise, and VIP.

What was Quo formerly known as?

Quo was formerly known as OpenPhone. The app's name change is noted in its description.

The following screenshots and description are sourced directly from the app's official store listing and are the property of the app developer.

App Store

Screenshots

Description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy